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Rated 1 out of 5 stars

Unprofessional, terrible "leads", no support of any kind. I've spent over a week trying to get anyone (I've emailed their entire corporate leadership as well after finding them on Linkedin) to assist... See more

Rated 1 out of 5 stars

Even though you put in you budget information they constantly send you listing that are 100s of dollars over your budget. And many of the listing are unavailable or inaccurate. It really amounted to... See more

Company replied

Rated 1 out of 5 stars

Literally the worst website, you can't downgrade properties on your list, you can't search for a property by name, and you cannot change your filters

Rated 1 out of 5 stars

made me sign up and go through a 10 min training on how to use apartment tinder for them to only show me the spot i stay in ☠️

Company replied

Company details

  1. Apartment Rental Agency
  2. Internet Marketing Service
  3. Real Estate Rental Agency

Written by the company

At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it! To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

371 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Excellent resource

Excellent resource - especially for someone considering relocation to Bay area and usefull to sent to candidates or future emmployees relocating to the area.

February 3, 2022
Rated 4 out of 5 stars

Apartment List gives me the latest…

Apartment List gives me the latest updates on availability of spaces that suit my needs. My mailbox isn't full of messages that don't apply to my circumstances. Thank you for the help in my search for an appropriate home.

February 3, 2022
Rated 1 out of 5 stars
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Reply from Apartment List

Hi Melissa,
I'm so sorry to hear that you encountered discrepancies in pricing! We partner directly with the majority of the properties we have listed on our platform to keep the information as updated as possible. That said, we do partner with data providers for smaller units across the country and while we perform basic data validation for these properties, we rely on those partners to verify the accuracy of their listings. If you have encountered any that you would like to flag for us, please email feedback@apartmentlist.com and we are happy to investigate.
Warmly,
Olivia

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Rated 5 out of 5 stars

Easy

I was looking for apartments for about a month and was really getting no where. One day I happen to find Apartment List. I started going through the apartments that were suggested. The apartment complex started calling me. About a week later I found an apartment.

February 3, 2022
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Rated 3 out of 5 stars

Availability

This is where I found the apartment we live in now although we were in a hurry. I believe there are many more apartments in the area. A larger selection would have been helpful.

February 3, 2022
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Reply from Apartment List

Hi Debby,
Thank you for the feedback! We are doing our best to get more supply on our site every day, so hopefully next time we will have more for you to explore! So glad you were able to find your current home on Apartment List, and hope we can help you in the future as well.
Warmly,
Olivia

Rated 5 out of 5 stars

Thank you

Thank you. I found my apartment within my budget in less than two weeks.

February 3, 2022
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Rated 3 out of 5 stars

What's going on..

What's going on... Can't keep us in the right frame of price

February 3, 2022
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Reply from Apartment List

Hi Augusto,
Thank you for the feedback! We typically display properties within a range of your price point to ensure you don’t miss any of the properties that match your requirements. That said, if you aren't looking to flex on budget at all, you can definitely skip those categories altogether. I will pass your feedback along to our product team for future improvements!
Warmly,
Olivia

Rated 3 out of 5 stars

Need a major improvements

None of those apartments buildings complex that I went to, haven’t update new prices. For example, one apartment complex in Brandon, Florida is 2 bedrooms 2 bathrooms are $1,165. But leasing office told me it was incorrect and correct is $2,100. This company apartmentlist.com need to reach out to many apartments complex to correct prices. It frustrating me that those leasing office refused to honor their mistake for rent price for 1 bedroom or 2 bedrooms with one bathroom or two bathrooms. Also, I went to townhouse apartment, I fell in love with it but there is no fine print that this townhouse apartment are on rent war between me and other five people. One time I found good price for apartment, turned out to be scam. I wish apartmentlist.com staff should done their homeworks to check with those people.

I know that this apartmentlist.com is excellent. Just wish they keep update on rent prices than waste my time to come to leasing offices.

February 3, 2022
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Reply from Apartment List

Hi Brian,
Thank you for flagging this experience for us! While we integrate with our partner's systems to keep our pricing as up to date as possible, there are some instances where that doesn't match up and for that we truly apologize. We never want you to feel like you can't trust the data you are seeing with us. If you would like to email the name of that specific property (and especially that scam) to feedback@apartmentlist.com we are happy to look into it and see if there is a break in the system!

Warmly,
Olivia

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Rated 3 out of 5 stars

Still a valuable website to consider exploring

I haven't used this website in awhile. This is mainly due to the level of my current income; unfortunately, there just don't happen to be many apartments in my current price range.

However, using this website helped me, in part, to stay focused on a search for an apartment. I'm very grateful to have received access to an affordable apartment; I moved in mid-December 2021.

So. I will keep this website in mind, since I may be choosing to move again in the future; I continue to work on developing legitimate, additional income streams, in part, for that purpose.

February 3, 2022
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Reply from Apartment List

Hi Elizabeth,
So glad that you were able to find an apartment that worked for you! We are working on getting more apartments on site every day at a variety of price points so hopefully we will be able serve you even better in the future!
Warmly,
Olivia

Rated 5 out of 5 stars

I was notified of all changes

I was notified of all changes, almost in real time! The other app websites were cumbersome and sometimes confusing. Frustrated I had come to believe I was wasting my time. Until I found Apartment List, I have found my new home! Thank you

February 3, 2022

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