My wife was mid school run when the driver arrived as he was much earlier than we anticipated. He was really helpful and acknowledged my request over the smart doorbell to put it somewhere safe.
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Review summary
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Order was delivered in the time slot allocated and with care. Have had a few deliveries with this driver and he is always courteous and friendly, handing over the parcel rather than dumping it and wal... See more
My Delivery information via email kept me updated with what time the parcel was being delivered - The delivery was on time and my customer was able to work around that - all told a very smooth and st... See more
The parcel was delivered well within the two hour window. The outside packaging was quite damp on one corner but the contents were absolutely fine. Nicely presented in the box.
Company details
Written by the company
The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.
Contact info
United Kingdom
- apc.co.uk
4.6
Excellent
273K reviews
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Excellent delivery time
Excellent delivery time, in fact earlier than scheduled. It’s a pity more courier companies weren’t this efficient. If you can do it why can’t they? Keep up the good work APC and thank you again.
July 18, 2026
Great communication and super swift…
Great communication and super swift delivery- thank you
July 18, 2026
Prompt delivery
Prompt delivery. Package left safe with a neighbour.
Instructions left with seller / on door not followed.
July 18, 2026
Drivers are very friendly and go out of…
Drivers are very friendly and go out of their way to be helpful as I have many deliveries to my address
July 18, 2026
Quick onetime and polite
July 18, 2026
5 star delivery
The parcel was due between 8.49 and 10.49. It actually arrived at 8.50. Very pleased with this, the delivery driver was polite and very efficient.
July 18, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Next day delivery was paid for
Next day delivery was paid for, and it didn't happen. Email to say it wouldn't be here last in the evening 9pm
July 18, 2026
Reply from APC
Hello Steve,
I am sorry to hear you do not have your parcel yet, please can you email us your delivery postcode so we can investigate this for you.
Jemima
Customer.relations@apc-overnight.com
Parcel arrived damaged
July 18, 2026
Reply from APC
Hello Mihai,
Thank you for your review. I am sorry to hear that your parcel was delivered damaged. If you’re able, please email us an image of the damage, the consignment number and postcode of the delivery. It will help us pinpoint the cause and prevent future occurrences. Thank you for bringing this to our attention.
Jemima
Customer.relations@apc-overnight.com
Reliables came a day early with my…
Reliables came a day early with my delivery really happy.
July 17, 2026
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