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APC Reviews 250,489

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TrustScore 4.5 out of 5

4.6

Shipping Company
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Review summary

Created with AI, based on recent reviews

Considering 70,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency, with many noting that deliveries consistently arrive on time and within the specified time slots. The staff, particularly the drivers, are often highlighted for their politeness, friendliness, and helpfulness, going above and beyond to assist with parcels. The overall service is described as excellent, with people appreciating the clear communication regarding delivery updates and the care taken with their items. However, some customers also noted issues with product quality and condition upon arrival, with items sometimes being damaged or mishandled during transit. A few other people also felt that communication was lacking in certain situations, such as parcels being left without notification or at incorrect addresses, leading to inconvenience.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the politeness and... See more

Staff

Customers consistently note positive experiences with staff, particularly highlighting the politeness and... See more

Service

People report positive experiences with service, often highlighting its efficiency and reliability, with many... See more

Product

Reviewers mention ambiguous feedback about product quality and condition upon arrival. Many customers... See more

Quality

Consumers find quality to be ambiguous, with many reviewers reporting that their perishable goods, plants,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I haven't had a delivery from APC before but was very impressed. The tracking updated perfectly and the driver was very polite and friendly. I live in a block of flats where there is no safe space. So... See more

Rated 5 out of 5 stars

Good communication and turned up 25 mins into the 2hr slot time. Very pleasant driver who brought the parcels directly into our flat and exchanged some chat and with thanks he left. Perfect

Rated 5 out of 5 stars

APC has delivered to me a few times now. They've consistently arrived on time, as notified by their emails and the lady deliver driver is friendly and efficient. If only all deliver services were like... See more

Rated 5 out of 5 stars

Always a great service. I am notified the day before of an expected delivery and then given a time slot on the morning of the delivery day. APC have delivered many times to me. I always have the same... See more

Company details

  1. Shipping Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

250K reviews

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Rated 4 out of 5 stars

The plants are lovely

The plants are lovely, thank you. My telephone conversations with a member of you r staff team were friendly and helpful. The only fly in the ointment was that the plants were delivered today (Monday) when we expected delivery on Saturday.

June 8, 2026

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