Apex Mortgage & Protection UK Ltd Reviews 

477
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Sarankan was able to get me a mortgage offer when two previous IFA’s couldn’t. He was really good at communicating with myself and the estate agency, professional and totally made me feel at ease duri... See more

Rated 5 out of 5 stars

I reached out to Declan as my mortgage advisor, as I knew he was a well trusted individual with high competence in his field of work. From the early stages of getting the process initially started... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

Company replied

Rated 5 out of 5 stars

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we... See more

Company replied

Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


Contact info

5.0

Excellent

TrustScore 5 out of 5

477 reviews

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5.0

All reviews

(477)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good, Clear Experience

Clair at APEX was fabulous, she was so helpful in securing me the cheapest rate she could and processing my information in a prompt way which helped immensely with my remortgage. She answered my questions clearly and helped with any issues I had. I would definitely recommend them to anyone regarding financial advice.

March 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Kirstie was amazing!

We had Kirstie Everard arrange our mortgage. Quick, efficient, prompt responses and always on hand to help with any queries, checking in regularly. As a first time buyer, finding this all very daunting, we couldn’t have done it without Kirstie and her ongoing support. Excellent service, 100% recommend!

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Sonia - Efficient and professional

I used Sonia to arrange my mortgage and life cover. She was efficient and professional. She knew the products available and found one that suited my circumstances and budget. She returned calls promptly and kept me informed throughout the whole process. I would certainly recommend her. Thanks Sonia.

March 19, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Vince, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Sonia Featherstone is outstanding!

Sonia went above and beyond to make our experience top notch. She is extremely knowledgeable and supported us in making the best decision for us with our mortgage. Sonia continued to search for the best interest rates, up until the last possible moment. She is ace!

February 4, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Diana, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Brilliant work

Really helped me navigate the difficult landscape.

March 8, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Owen, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Advise & support all the way

My wife and I needed an Retirement Interest only mortgage. Sonia found us a great deal. Our moving plans changed a few times during the process. Sonia gave us great advise and support during our journey. We always got reply when ever we made contact. I would recommend Sonia to help with your mortgage to anyone. 5 star.

March 6, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Mark, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Sonia Sonia Sonia

Myself and my partner used Sonia at apex to assist us with our mortgage application. My partner is self employed and looking to work from home so we had specific mortgage requirements that needed to be attended to. Sonia went above and beyond to get us the best mortgage available. Updating us via phone/ zoom calls regularly and taking care of everything. Would 100% Recommend.

February 21, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello George, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great service, highly recommended

Very responsive, good listener and works for achieving the best customer experience and satisfaction.

January 26, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Avi, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

A great experience

A great experience! Anna was helpful, prompt and knowledgeable with my remortgage. I will definitely be doing business again.

February 21, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Jon-Joe, thank you so much for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Could not praise Clair enough for her…

Could not praise Clair enough for her services when searching for my 2 mortgage renewals. Clair reviewed the markets and came back to me with numerous products. Very happy with my new mortgage rates. Would highly recommend

February 19, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Darren, thank you so much for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Amazing service!

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month period and saving us £60 a month! Diane also looked at our insurance policies and made sure that our family was appropriately covered and within our budget. Diane was really easy to talk to, kind and understand and she even worked unsociable hours so that she could speak to us at a time that we could do. Thank you so much Diane for making this ‘life admin’ job so easy and painless! Jules and Andrew xx

February 14, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Julie, thank you so much for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Kirstie was helpful throughout the…

Kirstie was helpful throughout the process and was always there on the end of phone if I had any questions. I fully recommend APEX and their services.

February 12, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Jamie, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Re-Mortgage

Excellent professional service. Guided us through the process and kept us up to date.

January 31, 2024
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Richard, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Highly recommended, fantastic & professional help.

Fantastic and professional service from start to finish. Nothing was too much trouble, all options explained and visited. Clair Oliver went above and beyond and got us the perfect deal that suits our personal needs! Thanks so much I would highly recommend Clair to anyone looking to find the right mortgage. Thanks.

November 1, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Lynda, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

The best customer service agent - Leee Anderson

I would like to highlight the great service from Leee Anderson. He always goes the extra mile to get me the best deal and will even translate the message in French for me to understand. I would recommend his services 💯 times. I am so pleased with the service I got from him. I give him5*****✅

December 8, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Joy, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Highly recommended!!

Highly recommended!!
Amazing service from start to finish, multiple options explained thoroughly and clearly with answers for all questions asked. Nothing was too much trouble, thank you so much for your help Clair Oliver

November 30, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Beth, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great personalised service

Very happy with my recent interaction with Apex. I recently had contact with Leee from Apex who listened to the cover I felt I needed for my circumstances and help advise and consider other aspects I may have not considered. The approach taken was very personalised to my situation and budget I had. I have come away very happy with the cover and protection I have in place, all within my budget. It was a very hassle free experience where everything was explained thoroughly and didn’t matter how many questions I asked. Would recommend for any protection advice.

November 21, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Leee did thorough research and his…

Leee did thorough research and his communication with me was extremely patient and professional. Excellent service.

November 24, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Leee, Outstanding service provided.

My experience was very positive. A policy was found for me quickly and was best suited to my needs. My advisor was Leee who explained everything to me in full detail and was very polite, knowledgeable and professional.
He was very patient with me as this was the first time I was taking out life insurance.
I am extremely impressed with the service and will definitely be recommending them to others.

November 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane has been amazing at sorting out a…

Diane has been amazing at sorting out a mortgage for me a 66 year old who thought it was going to be a struggle and a half. Would recommend Diane if you need hand holding through the process and getting you the best deal for your specifc circumstances

November 24, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Ian, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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