Apex Mortgage & Protection UK Ltd Reviews 

477
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Sarankan was able to get me a mortgage offer when two previous IFA’s couldn’t. He was really good at communicating with myself and the estate agency, professional and totally made me feel at ease duri... See more

Rated 5 out of 5 stars

I reached out to Declan as my mortgage advisor, as I knew he was a well trusted individual with high competence in his field of work. From the early stages of getting the process initially started... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

Company replied

Rated 5 out of 5 stars

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we... See more

Company replied

Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


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5.0

Excellent

TrustScore 5 out of 5

477 reviews

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5.0

All reviews

(477)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service provided

Richard has been on the ball from the start. We have had great communication from start to finish and provided an above average service. Looking forward to returning in a few years time and will absolutely be recommending him to other home owners.

November 22, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Rob Hannis from Apex M&P

Rob Hannis from Apex M&P
Rob is one of those people you don’t find very often - knowledgeable, professional, competent, responsive, takes an interest in his clients and does everything he can to help them, way and above the normal levels of customer service experienced elsewhere. Extremely grateful to him for helping us navigate things through to completion and always having our backs. Always does what he says he will do, and often does a lot more. Highly regarded and recommended.

October 18, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning David, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Sonia Featherstone

Sonia Featherstone
In one word, Fantastic, she dealt with everything from start to finish. Took all the stress away from us. Always available for a chat at any time. Definitely will call her again when the time comes.
Wasn't just our mortgage, sorted our life insurance as well, brilliant.

June 30, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Shane, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Leee the best in the Game 👌

I spoke to Leee, explained the kind of Insurance I was looking for, Lee listened and found me the best cover I need. Leee was very attentive, explaining things to me that I didn't understand, he made sure I fully understood all before I signed anything. I couldn't ask for a better agent.

November 13, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Shan, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

If Mortgage advisors wore capes.. (the house saver)

Kirstie was a star from start to finish...

I was faced with the problem that most people are with the heavy uplift in mortgage rates meaning I was potentially going to have to look at selling my property and buying something much smaller

Kirstie was throughout and has literally been tracking the mortgage rates every few days and keeping me informed, from my initial uplift in monthly payment it has now reduced by over £300 a month which is a game changer

I wouldn't hesitate to recommend Kirstie to all my friends and family

Very impressed, very good service!

November 15, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Jacob, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

I used Diane for about the 3rd time now…

I used Diane for about the 3rd time now and never fails to deliver! We had a very difficult lender and Diane stuck through the whole lot and made it so much easier for us. I’ve recommend Diane multiple times and everyone’s had a great experience.

June 28, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Matt, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protectio

Rated 5 out of 5 stars

Sonia Featherstone was absolutely…

Sonia Featherstone was absolutely fantastic and I can't recommend highly enough. Went the extra mile for me looking for a mortgage at a difficult time for me. Always on hand to answer questions, took the time to understand my situation and although very professional she was very friendly and approachable too.

October 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Claire, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

I cannot recommend them highly enough

Rob was recommended to me by a good friend of mine. And I'm extremtly glad that they did.

I cannot recommend Rob highly enough. He made the process of buying my first house a relative breeze given the hurdles that presented themselves along the way. Always prompt, sound and knowledgeable advice given that made decisions along the way so much easier.

September 1, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Matt, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Stellar job from Rob!

Rob has been so helpful from the beginning to the end of the re-mortgage process. After my ex-partner and I separated I was not sure if I would be able to stay in my current property, however Rob spent a lot of time going through the different options to find a viable and affordable solution. His knowledge and professionalism are second to none and he was communicative throughout the process. He liaised with the other relevant parties on my behalf, making what is often a stressful experience all that much easier and was absolutely integral to completion. This is the third time I have used Rob to mortgage/remortgage and I never want to use anyone else - so grateful, thank you!

October 17, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Nicola, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Always kept up to date with progress. Highly recommended. Thanks Sandip

November 2, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Sandip, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Exceptional service from Sonia

Exceptional service from Sonia. Cannot recommend highly enough!

November 1, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning John, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Amazing

Amazing, highly recommend!!

There aren’t enough words to describe the phenomenal service I received from Kirstie.

From the very beginning Kirstie was thorough and polite in all our correspondences. Made sure that I had given all the correct and up to date information in order to start the process off right.

Kirstie made sure to chase all the correct people and as a first time buyer I never felt like any question was wrong or stupid.

Even when some hurdles were put in the way, she knew instantly what to do and how to overcome them quickly and efficiently.

Thank you Kirstie for all your hard work it is greatly appreciated.

October 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Mathew, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Thank you Ash!

I am writing to express my sincere appreciation for the exceptional mortgage advisory services provided by Mr. Ash Gafoor. In my recent property transaction, Mr. Gafoor's expertise and professionalism played a pivotal role, and I am immensely grateful for his outstanding support.

From the beginning, Mr. Gafoor demonstrated an in-depth understanding of mortgage intricacies, showcasing a level of knowledge and proficiency that immediately inspired confidence. His meticulous attention to detail and comprehensive understanding of mortgage regulations ensured that every aspect of the transaction was managed with precision and care. It was evident that Mr. Gafoor possesses a remarkable command of mortgage advisory, making the entire process seamless and efficient.

Mr. Gafoor's communication skills were exceptional. He adeptly conveyed complex financial concepts with clarity and simplicity, ensuring that I was fully informed and confident in my decisions. His prompt responses to my inquiries, coupled with his patient and professional approach, fostered an environment of trust and assurance. Mr. Gafoor's ability to explain intricate financial details in an accessible manner was invaluable and greatly appreciated.

Furthermore, Mr. Gafoor demonstrated genuine empathy and understanding throughout our interactions. He recognised the significance of property transactions and approached our discussions with compassion and consideration. This empathetic approach, combined with his professional expertise, made my experience not only productive but also surprisingly pleasant.

In summary, I am profoundly impressed by Mr. Ash Gafoor's exceptional professionalism and unwavering commitment to his clients. His proficiency, clear communication, patience, and empathetic demeanor set him apart as a standout in the field of mortgage advisory. I wholeheartedly recommend Mr. Gafoor to anyone seeking top-tier mortgage advisory services. His dedication to excellence has undoubtedly set a remarkable standard in the industry.

Once again, thank you, Ash, for your outstanding guidance and support!

October 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning Rafaad, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Ash was excellent

Ash, the mortgage broker, was on top of all aspects of the remortgage process, making sure all documents were ready to be submitted to the lender - guiding us every step of the way. Ash was keeping us informed & updated every day and was very thorough. We have had a few mortgages in the past and Ash has by far been the best mortgage broker we’ve worked with. We would absolutely recommend Ash.

October 16, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Bahman, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great service

August 3, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good morning CM, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane was on the ball from the minute…

Diane was on the ball from the minute we first spoke, nothing was to much trouble and rapid reply to messages which I like. She's friendly, honest, professional and extremely knowledgeable and using that knowledge saved me £thousands and I'm not exaggerating. Thanks Diane, I will recommend you to everyone.

September 27, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Julian, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Speed and precision

This level of detail, commitment and service is what everyone wants. James delivered beyond expectations even to the point of making complex information sounds so simple with speed and precision.

September 22, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Dan, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Diane - what a star!

Diane did our first mortage in 2018. Her professionalism and empathy made us seek her again when we were looking to do a house move and needed a new mortgage. In the turbulent climate Diane provided expert advice and she helped us secure a great deal under the economic circumstances. Diane kept regularly in touch and updated us on progress during the lengthy completion.
She recommended great conveyancers and got us an excellent deal on Life insurance...I would highly recommend Diane and will definitely be in touch when our fix comes to an end.

September 6, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Natalie, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Kyle' s expert knowledge

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we felt under the weather at one point (getting mortgage impossible), he remained calm and very helpful that we knew from that time that we are in good hands.

Even after getting our mortgage offer, he still contacts us from time to time to make sure everything is okay and if we need his help.

You'll never get wrong if you have Kyle to help you. We highly recommend him!

August 4, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Good afternoon Anne, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Thank you for making our first remortgage a good one!

Diane’s support and guidance has been invaluable during what felt like the worst time to be remortgaging. Diane took time to understood our needs and future plans to provide and discuss the options with us and has been in constant contact throughout, super responsive to messages and quick to advise on process and give reassurance where needed. Thank you for making our first remortgage experience a good one!

August 30, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello L, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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