Apex Mortgage & Protection UK Ltd Reviews 

478
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I reached out to Declan so handle our protection as what I had before was sub optimal. As someone in the military that also rides motorbikes I knew I needed someone that understood those challenges, D... See more

Rated 5 out of 5 stars

Sarankan was able to get me a mortgage offer when two previous IFA’s couldn’t. He was really good at communicating with myself and the estate agency, professional and totally made me feel at ease duri... See more

Rated 5 out of 5 stars

I reached out to Declan as my mortgage advisor, as I knew he was a well trusted individual with high competence in his field of work. From the early stages of getting the process initially started... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

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Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


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5.0

Excellent

TrustScore 5 out of 5

478 reviews

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5.0

All reviews

(478)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for making our first remortgage a good one!

Diane’s support and guidance has been invaluable during what felt like the worst time to be remortgaging. Diane took time to understood our needs and future plans to provide and discuss the options with us and has been in constant contact throughout, super responsive to messages and quick to advise on process and give reassurance where needed. Thank you for making our first remortgage experience a good one!

August 30, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello L, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Excellent service from start to finish

Diane’s personable approach ensured that from the outset, I was being listened to. Diane is clearly very experienced and understands the market / industry so by listening to my requirements was able to provide excellent guidance and support.

July 5, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Kate, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Best mortgage advisor ever!

I would highly recommend Anna to anyone. Anna picked up the pieces for us after having a really bad experience with another mortgage broker. We had already put an offer in for a house and was a couple a months of down the line when we got let down by them. After contacting Anna, within 24 hours she had already got us a mortgage in principle and put a case together for us! We couldn't believe how fast everything moved with Anna and the support and advice she gave us throughout. Anna is always at the end of the phone to contact with any queries and is so responsive to messages. We really felt looked after with Anna from start to finish and will definitely be using her in the future when it comes to remortgaging.

August 15, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Courtney, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane has been amazing the light our…

Diane has been amazing the light our whole process. Always available for questions, when I’ve had them and I really felt she wanted the best for us. Very open and honest with her advice.

July 31, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Ruth, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

In Anna we trust.

Anna was first class, she took the stress out of managing two different pots on one mortgage in what is, let’s face it, challenging times for us all, when updating a fixed interest rate mortgage. In Anna we trust. I know that I can confidently entrust Anna, keeping a watchful eye on the changing market to provide me first class advice. Thank you Anna.

July 1, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Wendy, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

You genuinely couldn’t find a better broker. 5*. 10/10

James is quite possibly the most proactive and diligent person I’ve experienced in financial services. He explained every step in thorough detail, he has been available 24/7 and he has gone so far above and beyond I’m quite frankly shocked. I had a very difficult BTL refinance and he took great care in which lender to recommend and negotiated every twist and turn with true professionalism and a depth of knowledge. Thank you.

July 7, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello J, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Tony was very friendly and explained…

Tony was very friendly and explained everything in detail. It was a pain free experience and everytime I had a question Tony came back to me quickly, even in antisocial hours. I would recommend Apex to anyone, in fact, I already have!

June 20, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Chantal, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Great customer service

Great customer service, really friendly and helpful

June 5, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Channay, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

We can't thank Sonia enough

We can't thank Sonia enough.
Took all the stress out of sorting a mortgage.
Highly recommended and will definitely use again in the future.
Thank you so much.

June 30, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Emma, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Kyle- Outstanding!!

Working with Kyle as my mortgage advisor was an absolute delight. His expertise and professionalism stood out from the start. Kyle's thorough knowledge of the mortgage industry made the process easy to understand and navigate. He paid close attention to detail, promptly addressed any concerns, and went above and beyond to ensure I felt supported throughout. With his strong industry connections, Kyle secured the best rates and terms for me, surpassing my expectations. I highly recommend Kyle as a mortgage advisor who will provide exceptional service and guidance.

July 3, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Jordan, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Amazing Mortgage Advisor

After speaking with several mortgage companies, Vicky at Apex Mortgages was by far the best. The process was so smooth and efficient, and she gave us the best advice. Vicky was so helpful in helping us to decide which mortgage would be the best for us. I highly recommend Vicky and have already recommended her to friends/family members. I will be sure to go back to her in the future when we require a re-mortgage. Thank you again for our lovely housewarming gift.

May 5, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Scott, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Really good experience

Really good experience. Listened to the type of cover I was looking for and then was able to recommend a policy that suited my needs. Would recommend and use again in the future.

June 29, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Seth, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

First class service in a difficult time…

First class service in a difficult time in the market

June 28, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Anthony, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Great company

Great company, sorted me out with a much cheaper worthwhile policy over what Iv had in the past , the whole team are really helpful with any questions or queries I had and very professional at all times , would highly recommend to anyone thinking of taking a new policy , thanks again team !

June 28, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Brandon, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Trusted Advisor

Sonia has been really knowledgable, responsive and helpful
Always available and not pushy
I definitely feel she is a “trusted advisor”

June 28, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Graeme, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Superb service

James has been absolutely fantastic throughout the whole process, both in terms of his knowledge of the market / advice thereon, and in respect of efficient and timely delivery in a very fast-moving world.

A very safe pair of hands who I would without hesitation recommend to anybody requiring advice and support in respect of either their mortgage or associated insurance.

James - I will be keeping your number!

June 26, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Adam, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

First class experience from James…

First class experience from James throughout. Spent a great deal of time with me, listening to what I was looking for and then walking me through the options. Very professional, friendly, helpful and trustworthy, would highly recommend. Thank you for your help in securing a great mortgage for me

June 23, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Max, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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Rated 5 out of 5 stars

Outstanding services understanding…

Outstanding services understanding every requirement to provide the best customer service. Emmanuel was very helpful available to answer any question queries any time of the day. Constantly kept on top of everything with excellent communication .Highly recommend

May 18, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Dee, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

The whole mortgage process is…

The whole mortgage process is definitely a positive experience. Our requirements were assessed quickly and a good match was found within two days. Conversation has been simple but useful. All documents are well prepared as well. Very professional. Big thank you to Diane!

June 9, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Shuai, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

From struggling to get a mortgage as I…

From struggling to get a mortgage as I was self employed. Through trusting Tony and Apex we managed to secure the home I’ve been trying to get for about 6 months. Through the whole process Tony made me feel relaxed and ensured we could get this sorted. Even when he went on holiday Nicole dealt with everything as professional as it comes. She went above and beyond to help with questions I had and always got back to me the same day. Apex have an amazing work ethic that shows in their work. I couldn’t thank them enough and I’ll definitely be recommending them to anyone that needs their services.

April 21, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hello Graham, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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