Apex Vets Reviews 221

Best vets in the area without a doubt, not just the vets but all staff who work at the practice

Tilly has been a patient here for a few years and, now at 10 years old, she’s had a few health issues over the last year that have required several visits. Throughout it all, the care and attention she has received have been excellent.

Tilly is a Cavalier King Charles Spaniel and loves coming to the practice – partly because she’s a wee cutie and gets lots of fuss from everyone! The vets have always been caring, professional and thorough, and I’d particularly like to mention Doug, Sam and Katie, who have all looked after her so well.

The reception team also deserve recognition. They are always friendly, helpful and welcoming, both in person and on the telephone. Nothing ever seems too much trouble, and their communication is excellent.

I recently had to use the emergency out-of-hours service, which was a huge reassurance when the surgery was closed. Knowing expert advice is available when needed provides real peace of mind.

I’ve always been able to get an appointment when required, and the reminder service for appointments and medication orders is extremely helpful.

Thank you to the whole team for the kindness, professionalism and genuine care you show to both pets and their owners. It is very much appreciated.

Always a really great service, most recently yesterday when our dog was feeling under the weather, very lethargic and just not herself at all. Apex suggested she come in for a check same day. The vet was great, and was able to quickly diagnose a back issue after a thorough examination and prescribed some painkillers and anti-inflammatories to help. I always find all staff at Apex very efficient, friendly and fantastic with our dog and feel we are in good hands.

⭐⭐⭐⭐⭐

Huge thank you to Doug at Apex Vets for the amazing care Binx received today. Doug was incredibly thorough with his examination and took the time to explain exactly what he was checking for and what his findings meant throughout the appointment. As a worried pet owner, it was so reassuring to be talked through everything step by step rather than being left wondering.

Binx was kept in for X-rays and pain relief, and I was kept fully updated throughout the day with clear communication at every stage. The whole team made a really stressful situation much easier and I felt completely informed and reassured the entire time.

Thank you again for taking such great care of Binx — it was genuinely appreciated.

Excellent local vets. Great staff and exceptional service

Our dog has ongoing problems with allergies that affects his paws and recently his ears. He had further issues to do with allergies that meant he had to be bathed weekly and samples taken to ascertain best treatment. I was very impressed to get an e mail after recently consultation outlining what was agreed and next steps. Very useful as you don’t always remember everything. Staff are all really friendly and I feel what treatment is best is discussed and nothing is forced on you. Definitely recommend Apex as they are great with animals and people

When our dog had to attend as an emergency all the staff we encountered (both administrative and clinical) were calm, empathetic, respectful and knowledgeable. Our dog and us by extension were given the highest standard of care and for that we are very grateful.

Best service. Very helpful and friendly staff.

Callum has been wonderful in looking after Penny he told us what to do with the drops I didn’t think I could do it but Penny has been playing her part letting me put her drops in. I would thoroughly recommend APEX vets to anyone the vets, nurses and admin all play a part in making the best experience for ur pet we wouldn’t go anywhere else.

Max has been going to Apex since he was born, he is almost 7. They are always amazing. Nothing has ever been a problem and the staff are always so happy and helpful.

I’ve only recently registered with this Vet practice as I had read the reviews and was very impressed. I can confirm that all the positive comments you read are true. That staff were all helpful, kind and professional. I felt that my dog was given the best care. I can’t rate Callum enough for his patience and professionalism. Thank you.

Apex vets have been great with all our guinea pigs. The level of care and knowledge is excellent. All the staff are so caring and professional. We travel from Glasgow but it's worth it for our piggies to be so well looked after.
Highly recommend

Was seen quickly and was put at ease right away. Explained fully what was wrong and what to expect. Kelly was lovely who seens us.

Apexvets have been amazing with our Sophie the Vet's and staff are very pleasant abe friendly and always explain everything you need to know i would not take Sophie any where else 😊😊🐾🐾

Great service as usual pleasant staff and clean environment

Been registered with this practice for many years and I find them excellent. The staff are so pleasant and really do care. Where possible the reception team try to ensure continuity of care. The vets are knowledgeable and explain all options. The nursing team are lovely.
Having an on site out of hours is also reassuring.

Thank you Samuel for all your support. Without it my pup would still be in pain. Words cannot express the service this practice has given... The reception staff are simply lovely and kind. The quality of service has been second to none. Glen performed the operation that has transformed my wee man's life. Samuel was relentless in making his life comfortable in the meantime and moving quickly to operate.
Thank you one and all!❤️

The staff are brilliant and Ben loved it there, especially when he was given treats afterwards. Would recommend Apev vets as they treat your pets well and explain themselves as they go along

My dog Bud has gone to Doug at Apex vets now a couple of times & he has been excellent in treating an eye problem Bud has had since 6 month old. His eyes are now much better than they have been for a long time. I would definitely recommend Apex Vets & Doug to my friends & family

Any vet I have seen at this practice have been knowledgeable and experienced. They have always made me feel at ease when having to deliver bad news about my dogs x