Apogee Corporation Reviews 

Graham Smith attended site to fix my laptop, extremely professional & efficient.
Would highly recommend (he even came down from Scotland to Manchester!)

Mathew Hope took the call was knowledgeable, professional and provided exactly what we needed in an efficient manner. His kind and welcoming candour made the conversation and experience excellent.

I would like to thank the support team, especially Yemi, for resolving our issue and patiently answering all of my questions. The entire process was handled quickly and professionally. The support provided was of excellent quality, and I truly appreciate the team's responsiveness and efficiency.

I am dissatisfied with the service received. It took several months to resolve a straightforward printer issue, and I had to send numerous emails before gaining access to the printer. The delays and lack of responsiveness resulted in a poor service experience.

I was very impressed with Mackenzie's knowledge and efficiency dealing with our scanning issue affecting our entire school. Amazing work and very friendly!

Professional, personable, capable

After logging a fault online Sean Alder arrived that afternoon. The machine couldn't be fixed there and then but Sean ordered the part and left his phone number so we could confirm the parts arrival with him just in case he wasn't notified. We duly did this and Sean came the next day to fit the part. Unfortunately there was another complication but Sean made a 2 hour round trip to get further parts so to ensure we had a fully functioning printer that day. We were delighted with the service and attention we got. Thank you!

Avoid at all costs for HP repairs:

- Had to chase to schedule in site visit for repair
- Site visit has been delayed 5 times
- No reasons for delays just an automated email rescheduling the repair
- They don't pick up the phone

If HP direct you to this vendor request any other route, I'd rather deal with HP themselves which speaks volumes.

Very friendly and knowledgeable staff. Excellent communication during the process. Delighted with the outcome

Friendly and supportive customer support members.
Quick response even though i had little info about the process and information they asked.
Much appreciated to all members from support and backend support team.
thanks a lot once again

Took five days to get a response - but the response was great.

They also mistyped my phone number from my signature.

The perfect support for if your mission critical systems aren't needed every week.

Ben Perkins from Apogee was a great help, he guided us through sorting our issue and remained calm and friendly throughout in the face of a difficult issue. Perfect service. Thanks again for the assistance.

I've had the pleasure of working with Paul Cooper on a number of projects and have always found him to be reliable, approachable and genuinely invested in helping his customers.

What stands out about Paul is his willingness to go the extra mile. Whether it's resolving an issue, coordinating internal teams or finding the most cost-effective solution, he always takes ownership and makes things happen.

Paul doesn't take a one-size-fits-all approach. He listens, understands the requirement and then looks for the solution that best fits the business rather than simply pushing products or services.

His communication is excellent, he's proactive with updates and he's someone you can trust to do what he says he's going to do.

If you're looking for someone who combines strong industry knowledge with excellent customer service, I wouldn't hesitate to recommend Paul.

I've worked with Paul Cooper from Apogee for some time now and have always found him to be proactive, knowledgeable and genuinely customer-focused.

What sets Paul apart is that he takes the time to understand the business requirement rather than simply recommending a product. Whether it's managed print, IT services or wider technology projects, he always looks for the most practical and cost-effective solution.

Paul is responsive, easy to deal with and follows through on his commitments. He's also very good at coordinating the right technical specialists when required, ensuring projects run smoothly from initial discussions through to delivery.

I wouldn't hesitate to recommend Paul to any organisation looking for a trusted technology partner who genuinely cares about customer service and long-term relationships.

Changes/updates made incorrectly originally but completed successfully after email explaining - All 3 tickets sort of merged into one which caused confusion.

Having spoken to a support technician, they understood the problem and resolved it as quickly as they could

We received assistance from Opeyemi Yusuf who was very helpful and quick in his assistance. Thanks a lot to all APOGEE Team.

A rapid response and very helpful. Thank you.