Apogee Corporation Reviews 465

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Apogee have always been a very helpful can do company and only a phonecall away with an issue. Paul Kempster is exceptional when dealing with office issues. Consumables and Waste bins are deliv... See more

Company replied

Rated 5 out of 5 stars

Had to arrange to get the photocopier back online due to an updated computer system. Yemi Yusuf was very kind and professional in how he spoke. Guided me through the system clearly to enable remote ac... See more

Company replied

Rated 5 out of 5 stars

Our experience working with Apogee has been incredible! The customer support is top quality! We highly recommend Colin! He most definitely is the best engineer out there! Any issues and it's fixed no... See more

Company replied

Rated 5 out of 5 stars

In 25 years of managing IT departments and small busineses, I've never expereinced such troublefree printers as the current suite of HP printers supplied & managed by Apogee. On the odd ocasion som... See more

Company replied

Company details

  1. Office Equipment Supplier
  2. Cloud Computing Service
  3. Software Company
  4. Software Vendor

Information provided by various external sources

Apogee is Europe’s largest multi-brand provider of print, document and process technology and outsource services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

465 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Apogee have always been a very helpful…

Apogee have always been a very helpful can do company and only a phonecall away with an issue.

Paul Kempster is exceptional when dealing with office issues.

Consumables and Waste bins are delivered in a very good timely manner.

April 15, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you very much Allison, great to here that the time are providing a 5 star service. We have passed on -especially to Paul.

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Rated 5 out of 5 stars

Positive Visit

The staff member who came out was informative and helpful as well as friendly.

April 10, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you Shirin, this is good to hear.

Rated 5 out of 5 stars

Sir Bartosz Mateusz Owcarzak nailed the…

Sir Bartosz Mateusz Owcarzak nailed the job with sytle and professionalism, he is great person to speak with and very well satisfy with his support

April 14, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you for this review Kush, we think Bart is brilliant too and we will pass this on to he and his team.

Rated 5 out of 5 stars

Ola was very helpful

April 9, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you very much for your 5 star review with regard to Orla, we will be feeding back to Orla and her team.

Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service, very responsive, very quick solution and communicated throughout the process

April 7, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you very much for your feedback Hayley, it is great to hear that the team here at Apogee have been looking after you.

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Rated 5 out of 5 stars

very helpful

very helpful, patient and clear

April 1, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you for the feedback Wendy, lovely to hear that our team provided the care and support we would always strive to provide.

Rated 5 out of 5 stars

Amazing service from Emir

Emir was really helpful and guided me in the right direction. Great service :)

March 31, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you very much for the great review Anna, very happy to hear that Emir has done a great job.

Rated 5 out of 5 stars

The service we had from Netea pop was first class!

The service we had from Netea pop was excellent. She was warm & friendly; her instructions were clear and she resolved our issue effectively.

March 20, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you for the 5 star review Gary, really lovely to hear that Netea has done such a great job. We will share with her and the team.

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Rated 5 out of 5 stars

Staff are very friendly and helpful

Staff are very friendly and helpful, and take their time to explain and advise about the issue I am concerned about.

March 30, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you for the great review Ruth. It is very important to us that our team are friendly, helpful and proactive.

Rated 5 out of 5 stars

We’ve been a customer of Apogee for…

We’ve been a customer of Apogee for over 15 years, so we’ve experienced the full journey, both before and after the HP takeover. The difference between “old Apogee” and the company as it is today is night and day.
Before HP stepped in, our experience was hit and miss. A few “bad apple” salespeople seemed more focused on profit than genuinely supporting us, which caused a lot of frustration.
Since the HP acquisition, however, Apogee has changed in a completely different and much more positive direction. They’ve gone from simply being a photocopier provider to becoming a trusted business partner who can support us across full MSP services, not just print… And the biggest reason we’ve felt that shift is because of our account manager Paul Cooper.
Paul is everything we want in a supplier. He’s honest, straightforward, and genuinely committed to doing what’s best for us. He took the time to understand how we operate, resolved problems that had been hanging around for years, and negotiated a contract that finally put us in a stronger, more sensible position.
What really sets Paul apart is his integrity. He often suggests improvements we could make to our operations… even when those improvements don’t benefit him at all. That level of transparency and customer first thinking is incredibly rare.
He also brings a personal touch that you simply don’t see anymore. He knows everyone here by name, remembers the small things, and genuinely cares. A perfect example: he brought Karen fresh eggs from his own chickens for her birthday. A small gesture, but one that perfectly reflects the kind of person he is.
We also want to highlight Peter, our local engineer, who has been outstanding year after year, and is often on site the same day a service call is raised. Between Paul and Peter, we feel genuinely supported. Nothing is ever too much trouble, and they both consistently go above and beyond.
Apogee hasn’t always been perfect, but Paul and Peter have completely transformed our experience. They’re the reason we stayed, the reason we renewed, and the reason we now feel like valued customers rather than just an account on a spreadsheet.
Highly recommended.

March 27, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you so much Sharon, what a lovely review. It is great to hear that you are receiving such good care from our team. We will certainly be sharing this with Paul and the team.

Rated 5 out of 5 stars

We've had a few issues with the self…

We've had a few issues with the self ordering of consumables for our printer, a 5 min call with Yemi Yusuf and it was all sorted! Thanks Yemi.

March 27, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you for your feedback Josh, I am glad to hear that your questions have been answered and that Yemi was able to support you in the way that you needed. We will share with his team.

Rated 5 out of 5 stars

Best ever

Great, direct solution, and with good experience

March 24, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you very much Adediran, lovely to hear.

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Rated 5 out of 5 stars

Resolved my issue quickly!

Received a reply almost immediately and my problem was resolved within hours. Very happy with the service. Thank you Jason

March 24, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you for your feedback Rachel. Great to hear you are receiving such good service from the team.

Rated 5 out of 5 stars

Sorted issue without having to arrive…

Sorted issue without having to arrive on unit

March 23, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you very much for your 5 star review, where possible we try to resolve remotely to help limit any inconvenience to users. Its good to hear that this has positively impacted your business.

Rated 5 out of 5 stars

the apogee colleague was very patient…

the apogee colleague was very patient with me, answering all my questions and explaining what caused th eissue and th ecorrective action taken to get out training room printer working again

March 18, 2026
Unprompted review
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Reply from Apogee Corporation

We are so glad to hear this Steve, thank you for the lovely feedback.

Rated 5 out of 5 stars

Matt responded quickly to our request…

Matt responded quickly to our request for support with an unusual error with our printer. He was polite and professional, resolving the issue and taking time to check both this printer and another one which we mentioned had a problem, which was greatly appreciated.

March 17, 2026
Unprompted review
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Reply from Apogee Corporation

Thank you very much for your 5 star review Tina. We have shared this with Matt and the team

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Rated 5 out of 5 stars

Great and efficient service

Had to arrange to get the photocopier back online due to an updated computer system. Yemi Yusuf was very kind and professional in how he spoke. Guided me through the system clearly to enable remote access and worked efficiently on correcting the problem. Much appreciated on the work!

March 16, 2026
Unprompted review
Apogee Corporation logo

Reply from Apogee Corporation

Thank you very much for your great review on behalf of Yemi Joanne, we will share with him and the team.

Rated 5 out of 5 stars

Paul is such a legend

Paul is such a legend. He goes above and beyond to help us out and sometimes (most times) with a short deadline. It's really appreciated Paul and Team. Thank you for my roller banners for the Agri Expo

March 10, 2026
Unprompted review
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Reply from Apogee Corporation

What a lovely review, thank you Jenny. We will share with all concerned. Especially Pauls team.

Rated 5 out of 5 stars

Called to report an issue with their…

Called to report an issue with their printers and staff (Lisa Anderson) was very supportive, friendly and was very swifty in her response. 10/10 support!

March 11, 2026
Unprompted review
Apogee Corporation logo

Reply from Apogee Corporation

Thank you Rena for the great review. We are very happy to know that Lisa and the team have been so helpful and efficient.

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