Leadsgorilla App Reviews 

193
•
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Scam. I requested a refund before the 30 days. Leads Gorilla never responded. Paddle, the company that facilitates the sale never responded. They stole my money. Paypal denied by request for... See more

Rated 1 out of 5 stars

Unfortunately this does not work. There is something really wrong with setting up Google API keys that should interact with this app. I tried many times, nothing changed. Contacted cust... See more

Rated 4 out of 5 stars

This app is not perfect, that said if you want to personnally look for businesses around you, it'll definitely come at both a financial and time cost that could delay your starting point for a bit. Th... See more

Rated 3 out of 5 stars

Attempted to set up SMTP & I couldn’t locate information LeadsGorilla was asking for. In the first email, the instructed me to contact MailGun Support. MailGun was no help as it isn't their se... See more

Company details

  1. Software Company

Written by the company

LeadsGorilla is the world’s leading local client finding & closing platform used by more than 21.000+ agencies, consultants, small businesses & entrepreneurs worldwide.


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3.0

Average

TrustScore 3 out of 5

193 reviews

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3.0

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(193)

11 reviews in the last 12 months

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Rated 4 out of 5 stars

Good app to get you started locally

This app is not perfect, that said if you want to personnally look for businesses around you, it'll definitely come at both a financial and time cost that could delay your starting point for a bit. That's where this shine the most as it helps get starting faster. Setting up google api could be a bit challenging for non techies but their support is fast to respond, so if you need some help, you can quickly reach out to them. Overall, I recommend it, especially for small business and medium size too.

June 29, 2024
Unprompted review
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Rated 5 out of 5 stars

I came to the world of lead acquisition…

I came to the world of lead acquisition first, through digital marketing, where feeding the funnel begins with an ad. Then, my brother who has run his call center for years has experienced highs and lows with digital providers.

I was extremely lucky to stumble upon Leads Gorilla, a company which gives you something you may haven't heard of, at least yet. It's a software infrastructure where you pay for the highest quality resources you use (programs talking to programs that get you the leads)

It's not perfect (it feels like a startup, where customer support is top-notch)

My only question is until when Leads Gorilla will be my secret weapon?

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

I have been looking around for a lead…

I have been looking around for a lead service app not the buy a lead data sheet but one to search my own leads . I find the set up easy to navigate and easy to use with all the data infront of me. I can save each lead under a area and category so I can find them easier. It's well worth the small cost.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Leads gorilla app recommended

I have been using the Leads Gorrila 1.0 app since 2020 and it blew my mind on the amount of value packed in there I got it all and I'm impressed. Then came along 2.0 and omg 😲 they did it again. I highly recommend both versions of this app to get your agency going. Thank you

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

Got scammed.

I purchased the Leadsgorilla bundle on May 24, 2005, with high hopes for its promised features and benefits. However, my experience with this product and its customer support has been extremely disappointing.
Purchase and Access Issues

Upon completing the purchase, I expected to receive my login credentials promptly. Unfortunately, it has been quite some time since my purchase, and I still have not received the credentials necessary to access the product. This delay is unacceptable and has significantly impacted my ability to use the service I paid for.
Support Ticket Ignored

In an attempt to resolve this issue, I created a support ticket, hoping for a swift response and a resolution. Regrettably, despite my efforts, I have not received any acknowledgment or response from the support team. The lack of communication and support has been frustrating and has left me feeling neglected as a customer.
Concerns About Legitimacy

Given the lack of access to the product and the unresponsiveness of the support team, I am beginning to feel that I may have been scammed. The whole experience raises serious concerns about the legitimacy and reliability of Leadsgorilla as a service provider.
Conclusion

My experience with Leadsgorilla has been overwhelmingly negative. The failure to provide the promised credentials and the absence of any support response suggest poor customer service and questionable business practices. I would caution potential customers to think twice before purchasing from Leadsgorilla, as my experience indicates they may not deliver on their promises or provide adequate support.

I hope this review helps others make a more informed decision and prompts Leadsgorilla to improve their customer service and support processes.

May 24, 2024
Unprompted review
Leadsgorilla App logo

Reply from Leadsgorilla App

Hi! We apologize for the issue you have encountered during that time. We had an issue with our mail-sender and was the reason why you did not received your login immediately. It was later fixed that day and then we resent the mails that should've been sent prior to the issue. Again, we apologize and rest assured that we are always working to make LeadsGorilla software and our customer support better.

Best regards,
LeadsGorilla Team

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Rated 1 out of 5 stars

It's Crippleware, Buyer Beware!

I got sucked in by their constant ads. Purchased and it's been a let down at every stage. There are more reputable platforms which don't use unethical sales tactics and have software which actually delivers on the claims - avoid!!!

Firstly, after signing up, you have to chase and chase them to just get your login details. Support is unresponsive with zero replies to emails yet I am (still) bombarded with constant marketing and upsell emails. I finally got a (delayed) response after messaging on FB - very poor customer service.

The software itself is very clunky. I originally tried version 1.0 (which wasn't great) and when I saw the ads for version 2.0 I thought they must have improved it so gave it a go - they updated the interface and UI but it's still the same clunky platform - in fact, it's gone backwards as they have plastered their own branding in all the reports, crippling them and making them unusable so can't send to clients (previous version had no branding) - to remove the Gorilla Leads branding you have to pay (again?1?).

You're not able to bulk create or send reports in any case, it can only be done one-by-one and for some reason, you can only get up to 60 results in the Google lead search (as support have not responded to anything, I have no idea if it's me doing something wrong!).

This is just the tip of the iceberg of this crippleware - other platforms are cheaper (due to all the upsells for basic features), more user friendly and have more ethical marketing and business practices with support who actually responded - have requested a refund, let's see if they're capable of doing that.

May 16, 2024
Unprompted review
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Reply from Leadsgorilla App

Hi! We are genuinely sorry to hear about your frustrating experience with our service. Your detailed feedback is invaluable, and we are committed to addressing each of your concerns to improve our offerings and customer support. We appreciate your patience and hope to regain your trust by improving our service and addressing the issues you've raised. Thank you for giving us the opportunity to learn from your experience.

Best regards,
LeadsGorilla Team

Rated 5 out of 5 stars

Pleasant experience for new user.

I saw the ads about the software which can help my business to find better lead. After consideration, took me 1 day to decide. Today I am able to find lead in my area and easy navigation experience. Big shout out to the customer service team for helping my request within a time frame.

May 9, 2024
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Reply from Leadsgorilla App

We're glad to know that you have managed to find leads in your area already. And thank you for the shout out to our customer service team. Happy to be of service!

LeadsGorilla Team

Rated 1 out of 5 stars

Setting up google API keys is a big…

Setting up google API keys is a big headache and it doesn't work for Indian Clients don't buy!!!

No one helps!!

May 10, 2024
Unprompted review
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Reply from Leadsgorilla App

We do have a dedicated tutorial for our Indian users. Please open a ticket with us so we can assist you accordingly.

LeadsGorilla Team

Rated 5 out of 5 stars

It gives me immense pleasure to talk…

It gives me immense pleasure to talk about Leadsgorilla... They are the best and doing a great job. I request all new users to use it and also Give them 5star rating because they deserve it...

May 6, 2024
Unprompted review
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Reply from Leadsgorilla App

Thank you so much for your recommendation of LeadsGorilla.

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Rated 1 out of 5 stars

Terrible Customer Service - Do Not Buy From Leadsgorilla

I made the mistake of purchasing a subscription from Leadsgorilla and it has been a horrible experience from start to finish. After paying for my subscription, I never received any login details or instructions on how to actually install and use the app I paid for.

I have tried reaching out to their customer service multiple times to get this issue resolved and gain access to what I paid for. However, I have not received any response whatsoever from the Leadsgorilla team. They are completely ignoring my support requests and leaving me high and dry without access to the app.

To make matters worse, I have also requested a refund since Leadsgorilla is failing to deliver the service I paid for. But once again, my refund request has gone totally unanswered. They are refusing to issue a refund for a product they haven't even allowed me to use.

The only thing I do get from Leadsgorilla is endless marketing emails, even though they won't respond to my support and refund requests. This company is happy to take your money and spam you but won't lift a finger to actually provide customer service.

Do yourself a favor and do not waste your time with Leadsgorilla. There are many other reputable alternatives out there that actually care about their customers and provide prompt, helpful service. Leadsgorilla has been an absolute nightmare and I regret doing business with them.

I hope someone at Leadsgorilla reads this review and finally does the right thing by refunding my money for a service they failed to provide. Buyer beware - stay far away from this company!

May 5, 2024
Unprompted review
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Reply from Leadsgorilla App

Please give us your email address and order number so we can have this investigated and your request expedited. We apologize for the frustrating experience and we'll do our best to make it right.

LeadsGorilla Team

Rated 4 out of 5 stars

Login bug

I thought it was a scam because they didn't send me my login information
But luckily after contacting the customer service they have send it to me manually

May 1, 2024
Unprompted review
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Reply from Leadsgorilla App

Your login credentials has been sent to your email address manually after we had encounter an issue with the system. Let us know if there's anything else we can help you with.

LeadsGorilla Team

Rated 5 out of 5 stars

Great APP

Great APP, easy to learn, fast results, up to date with the newest tecnology and very important: fast and efficient tec support.

April 26, 2024
Unprompted review
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Reply from Leadsgorilla App

Thank you so much for backing us up! We're happy to know that you are satisfied with LeadsGorilla and our Customer Support.

LeadsGorilla Team

Rated 5 out of 5 stars

Leadsgorilla will bring our attention to our local market and us to the attention of our local market

Recently purchased this software just a few days ago and have already identified over 50 leads in the small town where I live in here in Ontario, Canada. We are a website development agency and want to expand our market reach to more local customers since, to date, we have been more focused on the overseas and non-profit sectors. Lots of branding and customization options and the reports that can be generated from Leadsgorilla I am positive will boost our credibility and close rate. Keep up the good work guys!

April 25, 2024
Unprompted review
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Reply from Leadsgorilla App

Thank you for your positive review and we're glad we have helped you boost your credibility and improve your close rate.

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Rated 1 out of 5 stars

I have bought LeadsGorilla by $37

I have bought LeadsGorilla by $37. I can't login. I contracted the support again and again but still have no answer. I think the site not live & I lost my $37.

April 21, 2024
Unprompted review
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Reply from Leadsgorilla App

Hi! Your login credentials has been sent manually to the email you've registered with us. Do you have any other concerns that we can resolve for you?

LeadsGorilla Team

Rated 1 out of 5 stars

Exactly as the others are saying * SCAM

Exactly as the others are saying on here just happened to me. Paid for the service, got no email or login. You can only talk to a bot. Don’t fall for this! I’m contacting the BBB and state attorney general! I guess I should’ve knew This was a scam when I couldn’t do my own password.

April 16, 2024
Unprompted review
Leadsgorilla App logo

Reply from Leadsgorilla App

Hi there! We had a system issue during the time of your purchase. It was resolved immediately and your credentials sent to your email manually.

LeadsGorilla Team

Rated 1 out of 5 stars

No login details; SCAM DO NOT BUY

No login details, nothing in spam, no customer service, they kick you over to a bot that can't understand the word login. I should have known based on typos on their sales page that this would be their quality of service. Now I'm going to walk down the painful road of trying to get a refund before contacting the Better Business Bureau. LeadsGorilla needs to shift what they spend on marketing to customer service.

April 11, 2024
Unprompted review
Leadsgorilla App logo

Reply from Leadsgorilla App

Hi there! We had a system issue during the time of your purchase. It was resolved immediately and your credentials sent to your email manually.

LeadsGorilla Team

Rated 1 out of 5 stars

I paid the subscription and got a…

I paid the subscription and got a verification letter that everything is done (Wait for login details) and check the spam folder.

My spam is empty and I didn't get the login details.
So I have a paid subscription into which I just can't login. I contacted the support, but still have no answer.

April 8, 2024
Unprompted review
Leadsgorilla App logo

Reply from Leadsgorilla App

Hi there! We had a system issue during the time of your purchase. It was resolved immediately and your credentials sent to your email manually.

LeadsGorilla Team

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Rated 1 out of 5 stars

Nope

Nope! don't buy it simply download a google extension like data miner, more efficient,Data Miner is Fully FREE, and you can do much more, this people ask you money for something I would develop in 4 days ask chatgpt it will do better already.

April 2, 2024
Unprompted review
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Reply from Leadsgorilla App

Free is and will always be limited. That's the difference between Free and Paid. We always cater to our users and update the software based on their request and recommendation to help them close more and more clients.

LeadsGorilla Team

Rated 4 out of 5 stars

one thing i like about this product is…

one thing i like about this product is that its easy to navigate and to understand, I bought this product out of curiosity and for the report generation it provides, it seems its a good buy.

March 21, 2024
Unprompted review
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Reply from Leadsgorilla App

We're happy to know that you find it easy to use LeadsGorilla. Thank you for your review!

Rated 1 out of 5 stars

The service sounds great, but it's not

The service sounds great, but I wish it actually worked. But the system does not send out letters anymore, even after several settings, it keeps writing errors.
The lead collection is not good either, you can only send a letter to one person at a time and the text of the report is not professional, it contains many errors.

I have not yet reached the second payment, but based on the comments, there will be problems with that as well.

March 11, 2024
Unprompted review
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Reply from Leadsgorilla App

I'm sorry to hear that our service didn't meet your expectations. Your feedback is important to us, and I want to address your concerns:

Letter Sending Errors: We apologize for any difficulties you've encountered with the letter sending functionality. It's essential that our system operates smoothly and accurately. We are actively working to address any errors and improve the reliability of this feature.

Lead Collection and Report Quality: We understand the importance of effective lead collection and professional-quality reports. We apologize for any shortcomings in these areas and are committed to enhancing our systems to provide better results and more polished reports.

Concerns about Future Payments: We regret any concerns you may have regarding future payments. It's crucial for us to provide transparent and reliable billing processes. If you have any specific concerns or questions about future payments, please don't hesitate to reach out to our support team, and we will assist you promptly.

Your satisfaction is important to us, and we want to ensure that your concerns are addressed and that you are not burdened with unexpected charges. We appreciate your feedback, and we apologize for any inconvenience you've experienced. Thank you for bringing this to our attention, and we will take immediate action to assist you.

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