Leadsgorilla App Reviews 192

(Updated review)

I bought Leadsgorilla 2.0 That was supposed to be USD 37 (inclusive of TAX where applicable) one time payment. They however went ahead and charged me USD 42.92 claiming the extra 5.92 is VAT.

One month later they charged me another USD 42.92 and claimed it was a subscription and I'm waiting for them to solve the VAT issue. So now they've changed me USD 42.92 twice.

I'm still waiting on them to resolve my billing issues, a month after purchase.

Update 13th March.
Leadsgorilla has sorted out my billing concerns and the refund was successfully completed.

With billing issues aside, I went ahead and tried out the platform and it's a great platform for Local Leads generation. It works well for finding local B2B leads.

Abosulute garbage service. They 'cancelled' my subscription and then charged me again regardless.

HORRIBLE. DON'T POKE THIS SOFTWARE WITH A STICK. GO TO SOMETHING LIKE CLAY INSTEAD.

I requested a refund and waited 7 days for no response from customer service. I then proceeded to make another ticket, waited 2 days, and still received no response. Following that, another ticket was ignored. This is ridiculous. I get 7 marketing emails a day from Gorilla Lead, yet I get no response from customer service.

LeadsGorilla is a tool that's made a big difference in how I find and connect with potential clients. Here's a straightforward look at what I like about it and where it could improve, giving it a solid four stars in my book.

What's Great:
-This tool is excellent at helping me find business leads that could use my services. It's like having a map that leads straight to potential clients who are a good fit for what I offer.
- For anyone focusing on local markets, LeadsGorilla offers useful local SEO information to help you understand how you can perform better in search results. This has been a big help in planning more effective strategies.
- The platform is user-friendly, so I didn't have to spend much time learning how to use it. This makes getting started and finding leads much faster and less frustrating.

Could Be Better:
- While LeadsGorilla does many things well, I feel it could offer more detailed analytics and options for customization. This would make it even more helpful by giving a deeper understanding of the leads and how to approach them.

In all, LeadsGorilla is a vital asset for anyone in digital marketing looking to streamline their process of finding and connecting with potential clients. It's not perfect, but its ability to identify quality leads and provide valuable SEO insights makes it a tool worth having. It's made my work more accessible and more effective.

The best leads generation tool ever. Whatever they promise is what you get. Also their customer service is out of this world. Really premium quality service from leadsgorilla.

Good but hope more from your team. I have been using leads gorilla 1.0 for nearly 2 years. It is an amazing product. The only thing this thing lag is the ability to screen more category in Malaysia.

I've had a good experience using Leads Gorilla. For everything I've needed it for, it's been great. I started with 1.0 version and then got 2.0 which I fantastic. There are a lot of things the software does and I haven't even used it all but what I have used has been really helpful for my business so far. I like how it provides not just leads but other information about each lead that helps me to see how I can help them.

Lead Gorilla is outstanding for lead generation! Its user-friendly interface and accurate data have significantly boosted our conversion rates. A must-have tool for efficient and effective outreach. Highly recommended!

Dear Leads Gorilla Team,

I wanted to take a moment to share my positive experience with your platform and, in particular, commend your outstanding support team.

As a user, I've found Leads Gorilla to be incredibly user-friendly and effective for lead generation. The features are robust, and the platform has become an integral part of my workflow.

What truly sets Leads Gorilla apart is the exceptional support I've received. Whenever I've had questions or faced any issues, your support team has been prompt, helpful, and dedicated to resolving any issues. This level of customer service has made my overall experience with Leads Gorilla enjoyable and stress-free.

Thank you for providing not only a great product but also a team that genuinely cares about customer satisfaction. I look forward to continued success with Leads Gorilla.

Best regards,
Mohit Dhiman

Leads Gorilla is a must-have for anyone who wants to grow their business online. It has a simple and elegant user interface that lets you access and manage tons of web elements without getting lost or distracted. It also integrates smoothly with third-party sites. They have different plans that don't make you feel like they're keeping the product you can't for in the highest paid tier making you upgrade upgrade upgrade etc., from Standard to Agency you can lose. I could have stayed with the standard plan but it was way to nice for me not to support it. I started with the Standard plan and I was very happy with it. But then I saw how much more I could do with the higher plans, and I decided to upgrade.

Leads Gorilla also has amazing customer service. They are fast and friendly, and they always solve any issue you might have. They even gave me a free gift when I made a mistake with my purchase, which was very nice of them. Leads Gorilla really values its customers and their feedback is a rare thing these days. That needs to be acknowledged. It's a lost art.

Leads Gorilla is worth every penny. It costs less than a pizza night for my family. I’m hooked on Leads Gorilla and I can’t wait to get the Agency plan and become a Silverback 🫡💪 Leads Gorilla is the best thing that ever happened to me as a business startup. Dasher me from having to hire a sales representative.

I can't believe it's a one time cost seriously. Good Job Leads Gorilla.

Preston Johnson
VNDR Pub.

I recently subscribed to Leads Gorilla and was immensely satisfied with their service and customer support. Though I had to cancel my subscription due to time constraints, their team's response to my email was impressively quick and considerate, replying within just 4 minutes. Rarely have I seen such a professional and delightful service. Looking forward to rejoining soon

I'm disappointed with the support experience I had; all they did was redirect me to Google for information I already had. It's disheartening that assisting users in utilizing your software is considered "out of scope," especially when it's integral to your product. Ensuring everyone can effectively use your product should be a priority, and I expected a more helpful support experience. Waste of money cant use it.

Honestly Worst software.
All up if you want access to everything costs about $300AUD. The citations software is rubbish and is not accurate at all. Even picks up local citations from other countries which are not yours even when selecting the target location. There AI upsell is rubbish. I asked it to write a GMB description and it even got my location wrong even though you enter you address into it. My address is an Australian address however it said i was a UK business?
The leads you can get your self by just typing in a keyword into google. and using Isearchfrom to get location based leads.

Not worth it at all.

Total scam, I bought this on the 23rd of November 2023 and by this date I still can’t login 11/27/2023 and I contacted support tickets twice and I’m being ignored . Does not match our credentials when I put my email we’re I receive meses from Adrian the so called scammer of this trash scam.

Avoid
Basically just a Facebook and google business scraper.

Need a Google API to run this - around $20 for every 1000 searches.

Lots of hidden costs and upsells

A complete nightmare to get a refund.

Obviously paying large commissions and for internet hype.

These are the types of companies that should not be allowed to exist.

Adding to this post. Eventually was told a refund would be processed and to wait the usual 3-5 days. .... 10 days later, no refund. Had to start a chargeback.

Terrible service. False refund policy and they WONT be willing to refund you anything unless you debate them and are fast to response back to their ridiculous "Counter-offers". If you fail to do so on "their time" only way is to chargeback (which is bad business for them)

Really not recommending it there are way more better tools itself and friendly CS team.

Great software. Amazing expertience with the support too. Nothing to complain.

I'm extremely satisfied with the Gorilla software – it functions seamlessly, offers comprehensive features, and delivers indispensable tools for digital prospecting. I want to give a special shout-out to the support team, spatially to Jeremiah, for his exceptional assistance whenever I encounter any issues. My heartfelt thanks to the entire team!

support of leads gorilla team has been amazing, super fast and problem solving at first!

You can search on google to find businesses near you! Its misleading by using the word "Leads"
All it does is gives you list of businesses you are looking not actual potential clients!

DO NOT WASTE TIME AND MONEY! its rubbish!