AppleCore Services MacBook, iPad repair & sales Reviews 197

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Pablo is what every frazzled, ignorant computer victim needs. He never makes you feel stupid. His running commentary on what he's doing and why builds your confidence. My recent experience of Applecor... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Broken, 8 year old Macs were collected and dropped off 24 hours later looking and performing like brand new machines. Great attention to detail, when extra issues arose they were qu... See more

Company replied

Rated 5 out of 5 stars

What a pleasure working with Apple Core Services and Pablo, he really knows his stuff. After initially reaching out for help with a corrupted Time Capsule backup. Pablo offered a remote help and liter... See more

Company replied

Rated 5 out of 5 stars

OMG, Pablo was amazing! He called me back in 10 minutes, even though it was mid evening, he calmed down a panicking technophobe who thought he had lost his whole online facility, he calmly identified... See more

Company replied

Company details

  1. Computer Service
  2. Computer Repair Service
  3. Mobile Phone Repair Shop
  4. Phone Repair Service
  5. Used Computer Store

Written by the company

I began fixing computers and consoles as a hobby 25 years ago for fun, just to see what made things 'tick'. It grew from that to what is now a full time endeavour. I'm passionate about ensuring a safe future for my son, concerned about the choices we make and the impact on the planet we live on. AppleCore Services tries to create the most efficient use of e-waste possible. Every part has a use, we throw away approximately one shopping bag of landfill waste every 10 weeks. Everything else is either re-used or recycled. I specialise in all things Apple- iPhones, MacBook, iMacs, iPads, Mac Pro, but can take anything you have to give. I can repair & recondition your tech and dispose of (or even recover) lost data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pablo provides a great service

Pablo provides a great service, is super responsive and does so with a smile… outcomes have always been good… Whats not to like? 5 stars!

November 30, 2023
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Ben! This is great to hear, especially considering how much work I’ve done for you… I keep coming up roses, eh?? 🥳

Advertisement
Rated 5 out of 5 stars

Bravissimo Applecore

Bravissimo Applecore = very trustworthy extremely knowledgeable & friendly - great service & value, thank you - I'll be back!

Kirsty

October 4, 2023
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Brilliant, thanks so much! It’s always lovely to hear so many positives, I remain at your disposition, of course.

Rated 5 out of 5 stars

Apple Core & Daniel are as good as it…

Apple Core & Daniel are as good as it gets. No worrying about whether he knows what he is doing: he does. He is very smart, very knowledgable and extremely capable. I have been terrifically pleased with everything he has done for my couple of computers. I'm thrilled that he is local and available to help out. Don't waste time going elsewhere. Call Apple Core.

August 9, 2023
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Dianne, many thanks for the super review. I appreciate all positivity sent my way. :)

Rated 5 out of 5 stars

Customer Review of Apple Core Services.an highly recommend Apple Core…

I can highly recommend Apple Core services. My wireless keyboard stopped working after I cleaned it with a alcohol cleansing wipe. I spoke to Pablo and he assured me that the problem can be sorted and he was also able to sort the problem on the same day.
He quoted me a very reasonable price for another keyboard and to do the job.
In no time at all Pablo was able to sort out the problem -explaining everything thoroughly and what to use in future to clean my keyboard.
I left with computer and a keyboard in good working order and very happy.

July 20, 2023
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Marilyn, I’m so glad you thought so much of the service offered. I do indeed drop everything to get my clients going again, and it’s wonderful to hear that you were so pleased with my solution.
All the very best, Pablo

Rated 5 out of 5 stars

Excellent service

Excellent service, I would highly recommend! I wasn’t sure which Mac to go for. Pablo patiently listened to my needs, budget and pointed me in the right direction. I felt in safe hands, and will always return for any Mac needs.

June 10, 2023
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks so much Lucie- I very much appreciate the positive review, and the detail :)
If there’s ever anything further you need from me you know where I am. 👍

Advertisement
Rated 5 out of 5 stars

Wouldn't Go Anywhere Else Now!

I can't recommend Pablo's service and his values highly enough. In my experience he's calm, focussed, friendly and patient. I trust him implicitly. He brought my dying 2014 iMac back to speedy life and provided me with a refurbished MacBook Air with all my data on it to cover me for work in the immediate. I've now bought that from him and am enjoying using both machines safe in the knowledge that Pablo's there if I need further help. Wouldn't go anywhere else now!

May 22, 2023
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cor! Thanks Kate. I really appreciate the detailed review. Yes, we took advantage of the problem to make a few upgrades, and it sounds like you are happier with it than ever! The 2013-17 iMacs are RIPE for an SSD upgrade. Who can resist making these machines 8-12x faster?!?
I hope it gives you many years great service, and that I don’t need to see you TOO soon. ;)

Rated 5 out of 5 stars

Great service with quick response times.

October 31, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Tim! Yes, I pride myself on my availability, among other positives. Even took a call last Sunday evening (Christmas Day!) from someone who needed a non-urgent battery replacement, because you never know how important a call is to the caller until you take it.
Happy new year!

Rated 5 out of 5 stars

Super quick service and great value for…

Super quick service and great value for money! Pablo is super professional and friendly!
Will definitely use for future apple repairs!

November 22, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Leonie, I appreciate the praise.
Yes, when it comes to RAM upgrades on iMacs I’m pretty sure my value is hard to match! Thanks again, Pablo

Rated 5 out of 5 stars

super fast, super professional, super guy

I had to fix a an imac with a massive cracked across the whole thing not pnly dis he fix it without making the crack worse but he did it faster than could go to the shops and back.

September 5, 2022
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Kishan! Glad to hear that you’re still happy with the upgrades! :)

Advertisement
Rated 5 out of 5 stars

Very friendly affordable service

Very friendly affordable service. My laptop had water damage and was quickly fixed thank you Pablo! :o)

September 14, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Katie! Yes, the liquid damage was sorted, I was as happy as you were!
It was easily resolved and I only needed to charge for a service (£85).
To others seeking a similar repair: the sooner you bring a MacBook in, the more chance of recovery there is, and the less it can cost.
We got lucky here, Katie- long may this run of ‘luck’ continue!

Rated 5 out of 5 stars

Pablo is my hero

Pablo is my hero! I spilled water over my MacBook Pro, panicked and thankfully found Pablo through google. Within a few hours he had it working. Such a nice person and gives a percentage of his profits to a very good cause

July 30, 2022
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thank you!
Yes, the liquid damage was sorted here, I was as happy as you were!
It was so pleased that we were successful.
To others seeking a similar repair: the sooner you bring a MacBook in, the more chance of recovery there is, and the less it can cost… but there’s definitely no hard and fast rule though!

Rated 5 out of 5 stars

Great service from Pablo

Great service from Pablo.
Really quick, and I love the way that he looks for more sustainable (and cost effective) answers to problems rather than the usual 'just get new' approach.
Definitely recommend his service.

July 6, 2022
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks so much Christine, I’m chuffed that you’re happy with the repair. It’s wasn’t the quickest resolution, but we got there!
I have reviewed my own practices a fair bit recently, I’ve a had a couple too many long waits for a resolution for my liking…!
But I’m so pleased that you’re happy, and particularly so that my greener approach pleases you.

Rated 5 out of 5 stars

First rate service from a likeable pro

I contacted Pablo via email first thing in the morning in a bit of panic after my daughter damaged her MacBook Pro. Pablo then responded almost immediately and I went over to his very cool part of London. While I had a stroll in a local park he sorted out my problem. A very decent, honest guy who can fix Macs!!! What's not to like.

May 17, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Haha! And what’s not to like about this review?! Stay in touch, Chris- I’m always happy to help with any future emergencies!

Advertisement
Rated 5 out of 5 stars

Excellent service from Pablo

Excellent service from Pablo, my iMAC hard drive was broken. Pablo managed to replace it and also save the cracked screen! Really quick and efficient service - my computer is so much quicker now. A great local and friendly business. I would definitely recommend.

April 19, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks so much Tracey! I'm really pleased that we managed to turn the minor disaster into a positive experience- from slow iMac to an iMac that runs faster than even the designers conceived it running! Perfect.

Rated 5 out of 5 stars

Pablo is fantastic

Pablo is fantastic. Friendly and personably, but importantly knows exactly what he's doing. I've come to Pablo twice now for issues with two different MacBooks I use for work and he has fixed them effortlessly and efficiently. Highly recommended!

April 14, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks so much Thom- again! It’s always great when clients come back, and better yet when they go away happy enough to leave an effusive review for each occasion! All the best, Pablo

Rated 5 out of 5 stars

Fantastic service front start to finish…

Fantastic service front start to finish - my Mac is like new! Patient, transparent, great communication. Very reasonable charges. Highly recommended.

April 12, 2022
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Bea! It’s amazing what can be done with an ageing mac. There are VERY few lost causes. The only issue is whether the cost is worth it. But anything can be saved!

Rated 5 out of 5 stars

Great service

Great service. Just got a new IPad at a great price and all data was transferred from my old unit at no charge. If needed I will definitely use Apple Core again

April 1, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Bob! So happy that I could help- data transfers are standard with the purchase of any new device at AppleCore, really pleased you were happy with the service.

Advertisement
Rated 5 out of 5 stars

Great service, honest pricing, in-depth knowledge

Great service, scrupulously honest pricing, and better knowledge than you’ll get from many of Apple’s own ‘geniuses’. Can't recommend highly enough.

March 18, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hey, thanks man! It’s funny, but I think when it comes to workarounds and everyday software use & knowledge that the average elder Mac user is ahead of the game.
Really happy to have been of use to you!

Rated 5 out of 5 stars

I have been to Pablo several times and…

I have been to Pablo several times and always received amazing service. Friendly and fast, he always goes beyond and often at lower prices or even no charge at all to fix your issue if he can. Honestly, he's great. Will never go anywhere else.

February 28, 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Oscar! Well, heck. Another lovey review. Yes, in your case the right things to do was to sort the charger out with a quick fix and NOT put in a new battery.
Just because it says ‘replace now’ does not mean you HAVE to do it immediately.
Do it when you feel it’s not holding as much charge as you need it to. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look