Well informed with delivery. Never used company before but saw on Which website. I would certainly use again. Unlike other companies it was free delivery. Better price than others. Was given just a 4... See more
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The Appliance Centre is a kitchen appliance specialist retailer dedicated to bringing you the most complete and comprehensive range of built-in and freestanding kitchen appliances in the UK. From our base in Newark, Nottinghamshire, we offer competitive prices, a wealth of experience and outstanding customer service – as well as the biggest brand names in the world of kitchen appliances! With a gigantic range of kitchen appliances, from range cookers to refrigeration, in our huge showroom – we are sure to have what you need.
Contact info
Cook House, Brunel Drive, NG24 2FB, Newark, United Kingdom
- 01636672300
- sales@appliancentre.co.uk
- appliancecentre.co.uk
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Replied to 41% of negative reviews
Typically replies within 2 weeks
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Carefull delivery
Good service
Good service, excellent price, tracking item very good. Overall, very pleased from start to finish.
From beginning to end
From beginning to end, the staff were courteous, helpful and efficient; they returned calls, as promised, and the ordered goods were delivered promptly. The delivery staff were helpful and considerate, and the whole experience was painless from beginning to end. I would highly recommend Appliance Centre.
I have only received part of my order
I have only received part of my order. You 'lost' my oven and it will now be a week late, and I will have to pay an electrician to come back and fit it.
APALLING COMMUNICATION.Stop e mailing and 'phone people.

Reply from Appliance Centre
Good bundle price
Good bundle price, immediate availability, excellent communications from sales team, first class delivery.
Got the best deal
Got the best deal, great communication, and was delivered on time with no extra charge.
Late Delivery
I ordered a BBQ on 7 June for delivery on 17 June. It failed to arrive. A week later I was told they would have it on 25 June. I was hoping it would get to me a day or 2 later, but it took a further week, finally arriving on 1 July. I had BBQ parties planned that had to be cancelled.
I wish the could have been honest with the original delivery date, so I could have ordered it elsewhere.

Reply from Appliance Centre
Excellent service a great discounts
Excellent service a great discounts. I will use this company again and recommend to family.
told could both suplly and fit- not…
told could both suplly and fit- not true. Told needed one length legs- not true. Told needed catalytic linings- not true alreday in. Asked for replacement / returned- have heard nothing for nearly a month. Oven very slow to heat and then slow cooking- all for £4k. Oh good
An anticlimax
Given a 4 hour window for delivering beginning with 7 am and came considerably later. Monosyllabic deliverers who could not get out of the door too quickly. The dishwasher isn’t as good as our previous one since it cannot accommodate stem ware.
Quick and easy service
Quick and easy service. Reasonable price for a mid range product
I was thrilled to track down an all gas…
I was thrilled to track down an all gas Rangemaster Pro in Cranberry with this company. Purchasing was straight forward and I was contacted quickly to arrange free delivery. Delivery service was excellent - the drivers took care to ensure my cooker was delivered safely.
Very good website
Very good website, excellent customer service, fast and uncomplicated delivery.
Will use appliance centre again and can recommend it 100%
Missing parts and emails not being responded too
Oven arrived a day later than confirmed delivery, LPG kit was not sent, even checked with the delivery men and they said it was in the oven. Called and they sent the LPG kit out. Booked the the gas engineer once the LPG kit arrived only for him to find there was parts missing. They then sent me 2 LPG kits out. This has cost me money for extra call-outs to install the LPG kit. I have emailed them twice with this complaint and over a week later I still have not had a response.
Liebherr Fridge
Good. price, easy to order, delivered within days, arrived in scheduled time slot, took care to deliver into kitchen.

Reply from Appliance Centre
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