Approval Genie Reviews 5,067

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their professionalism, patience, and dedication to helping them find the right vehicle. Many people appreciate the smooth and stress-free service, noting the efficiency and ease of the overall process, especially regarding financing and customer support. However, some customers also noted issues with the product, specifically receiving vehicles with damage or mechanical problems shortly after purchase. A few other people felt pressured during the sales process or experienced poor communication regarding vehicle details and promised inclusions like extra keys or specific features.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members like Harry,... See more

Service

People report positive experiences with service, often highlighting the professionalism and dedication of the... See more

Product

Users describe ambiguous interactions with the product. Some customers received vehicles in excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fast, easy, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Approval Geanie (Chop) was a great sales person he was patient and went out of his way to explain everything and made sure we understood everything, he's great. He took his time and helped us with the... See more

Rated 5 out of 5 stars

Shout out to Mr. CHOP! I had an amazing experience with Approval Genie from start to finish. Mr Chop was very professional, patient and he truly went above and beyond to help me get a car that f... See more

Rated 5 out of 5 stars

I was desperate about having a financing for a new car. But my first discussion with Jennifer changed it into hope. She handled everything so well and so professionnaly till i got it. I am satisfy w... See more

Rated 5 out of 5 stars

Ruchi Sharma, was open and honest worker who understood what I required in a vehicle. Her and her fellow workers listened to what I said and did everything to make buying a vehicle a great experience.... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Approval Genie

Written by the company


Approval Genie helps hard-working Canadians rebuild their credit, one car loan at a time.

Each customers’ needs are unique. At Approval Genie, we truly listen to our clients and our customize car loan and auto financing solutions to ensure they get an auto loan and a vehicle that fits their budget and lifestyle. Everyone deserves an affordable car loan.

Our car dealerships offer a second chance to rebuild and improve your credit score with a car loan.

Join hundreds of thousands of happy Canadians - improve your credit while you drive - get approved today!
Get a Car Loan now!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 1 out of 5 stars

THREATS to report me to the credit bureau.

I had put in an application, but when they contacted me I was unable to answer due to the start of a very busy week and then subsequently an illness.

Woke up to an email from them stating they would report me to the credit bureaus for attempted fraud?!!

Good to know this is how they operate. Prevents me from EVER potentially doing business with them in the future.

September 6, 2025
Unprompted review
Rated 3 out of 5 stars

Jetta

Well it took 45 days to get my car im happy to say I like the car but I was waiting on an suv and it took weeks to become aware that it had not passed safety as the mechanic was very much not on the ball

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Best Experience

This was the best experience I have had purchasing a vehicle. Saif was amazing and made it completely stress free. Thank you for making this a great experience.

Tracy

August 20, 2025
Rated 4 out of 5 stars

what made my experience great was the employees that helped me through my experience

what made my experience great was the employee that i was connected with, chop. chop made this experience very smoothly for me, even though i needed to send my vehicle back the first time i received it. they were quick enough, approval genie made the experience of buying my first vehicle less stressful after my accident with my private owned car i owned previously.

July 17, 2025
Rated 5 out of 5 stars

I had an amazing experience from start…

I had an amazing experience from start to finish. Yany was not only professional but friendly and personable. He explained everything to the best of his ability during the process. We had a bit of a delay with parts and he offered to Uber me home to ensure I got home safety. I highly reccomend him and the team for all your automotive needs .

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Regret Buying Here – Problems Started Within Days

I originally left a 5-star review for Approval Genie Hamilton because I trusted what they told me, but I have to take it back after what’s happened.

I bought a 2022 ford edge in March 2025, and just a few days later the battery light came on. Then, when my gas ran low and I filled up at the station, the car wouldn’t even start. No one expects these kinds of problems so soon after purchase.

To make things worse, they claimed the car was fully detailed, but it was delivered to me in a complete mess inside. I also feel like they took advantage of my situation and overcharged me for a car that clearly wasn’t in proper condition.

This whole experience has been stressful and disappointing. I would never recommend Approval Genie Hamilton to anyone — be very careful before buying from them.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Jamie was a very amazing guy in getting…

Jamie was a very amazing guy in getting me into a new suv worked very hard to make sure that it went very smoothly and it took some time and effort but he came through with his word and for that I’m very grateful and excited for this new opportunity to build my credit again

August 14, 2025
Rated 3 out of 5 stars

Not worth the hype

Not worth the hype ! The overall process with pay is not great and does not fall in the same bracket class with TREATY ,

Advance solution , hassle free and good pay .

August 4, 2025
Unprompted review

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