Apricot Clothing U.K. Reviews 

19,552
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,923 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently express deep satisfaction with the wide selection of fashionable apparel, noting that items match online descriptions perfectly. Shoppers deeply appreciate the well-made fabrics and comfortable fits, frequently mentioning that purchases arrive promptly and in excellent condition. However, some customers also noted occasional issues with the return process and unexpected sizing discrepancies requiring clothing alterations. People occasionally experienced minor communication delays or confusion concerning order confirmations and products being out of stock. Reviewers occasionally stated that specific deliveries took longer than anticipated or arrived featuring unexpected manufacturing faults.

What people talk about most

Product

People report positive experiences with product, expressing high satisfaction with the quality and affordable... See more

Quality

Clients share positive opinions on quality, highlighting that items are well-made from lovely, durable... See more

Delivery service

Users describe positive interactions with delivery_service, noting that packages arrive swiftly and on time.... See more

Order

Customers had positive experiences with order, highlighting that the website is easy to navigate and ordering... See more

Return policy

Customers consistently note ambiguous experiences with return_policy. Many reviewers praise the slick and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time I shopped here in years as I was sent a discount voucher online. Happy with the quality of the products but I returned everything as I’d seen similar products at lower prices elsewhere. So... See more

Rated 5 out of 5 stars

I love Apricot clothing. I especially love the matching sets, so treated myself to a skirt with a matching top set and a culottes/ shirt matching set. Got a notification to say my order had been des... See more

Rated 5 out of 5 stars

I found 2 dresses in New Look, the style is just right for my curvy figure, so stylish and comfortable so I bought 2 more on line, they are different fabrics but same style. Love them and have random... See more

Rated 5 out of 5 stars

I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality. Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but... See more


Company details

  1. Women's Clothing Store

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(19,552)

2,765 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found 2 dresses in New Look

I found 2 dresses in New Look, the style is just right for my curvy figure, so stylish and comfortable so I bought 2 more on line, they are different fabrics but same style.
Love them and have random ladies and friends comment how lovely they look.

June 30, 2026
Rated 3 out of 5 stars

No order ack sent due to crashed payment

During the order process the payment crashed in the end and no order acknowledgement had been sent. In the end the supplier sent an email that my parcel will come soon. I was pleased to have the proof that my order had been placed successfully especially as the credit card had already shown the debit… Clothes bought are really nice, size is as expected and that leads to three stars

June 28, 2026
Rated 5 out of 5 stars

Excellent website

Excellent website made it very easy to order and payment very straightforward. Delivery was very speedy.
Very pleased with my purchases too exactly as expected from the website listing.

June 29, 2026
Rated 1 out of 5 stars

Return postage not included

Dress was too small - took a while to arrive too. Since I have to pay for return postage it’s too expensive for me to return and try another size so I’ll go elsewhere

June 28, 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi,

Thank you for sharing your feedback.

We’re sorry to hear that the dress was not the right size and that your delivery took longer than expected.

We’d just like to clarify that you do not necessarily have to pay for the return. UK returns are free of charge for registered customers.

Please email our Customer Service team at cs@apricotonline.co.uk, and we’ll be happy to check your order and advise you on the correct steps to arrange your return.

We hope we can help make the process easier for you.

Kind regards,
Joss

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look