Apricot Clothing U.K. Reviews 

19,584
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,872 reviews, reviewers overwhelmingly had a great experience with this company. Active customers frequently praise the remarkably fast delivery service and the wonderful overall quality of the clothing materials available on the site. Many people also find the digital platform very simple and completely straightforward to use when browsing collections and placing daily orders. However, some reviewers were not happy with sizing inconsistencies, noting that certain garments were much too long or simply did not fit correctly. A few other people also felt that the return process or initial order confirmation steps could sometimes be frustrating and complicated to navigate smoothly.

What people talk about most

Product

Consumers find product to be positive, highlighting the great variety of stylish clothing available at... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made garments and excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Order

Customers had positive experiences with order, highlighting that the website is easy to navigate and payment... See more

Return policy

People report mixed experiences with the return policy. Many reviewers found the returns process to be very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Apricot clothing. I especially love the matching sets, so treated myself to a skirt with a matching top set and a culottes/ shirt matching set. Got a notification to say my order had been des... See more

Rated 5 out of 5 stars

Ordered three items which arrived very quickly. Lovey items but had to return 1 as it was a bit low for me but still a lovely garment. Return was easy to my local shop and notification that it had bee... See more

Rated 5 out of 5 stars

I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality. Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but... See more

Rated 5 out of 5 stars

I found 2 dresses in New Look, the style is just right for my curvy figure, so stylish and comfortable so I bought 2 more on line, they are different fabrics but same style. Love them and have random... See more


Company details

  1. Women's Clothing Store

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

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4.4

All reviews

(19,584)

2,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent website

Excellent website made it very easy to order and payment very straightforward. Delivery was very speedy.
Very pleased with my purchases too exactly as expected from the website listing.

June 29, 2026
Rated 1 out of 5 stars

Return postage not included

Dress was too small - took a while to arrive too. Since I have to pay for return postage it’s too expensive for me to return and try another size so I’ll go elsewhere

June 28, 2026
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi,

Thank you for sharing your feedback.

We’re sorry to hear that the dress was not the right size and that your delivery took longer than expected.

We’d just like to clarify that you do not necessarily have to pay for the return. UK returns are free of charge for registered customers.

Please email our Customer Service team at cs@apricotonline.co.uk, and we’ll be happy to check your order and advise you on the correct steps to arrange your return.

We hope we can help make the process easier for you.

Kind regards,
Joss

Rated 1 out of 5 stars

Apricot free returns

Love Apricot clothing but when you try to return on the ‘ Free returns’ you can’t click on the items that you want to return. In the orders section.When you contact customer service they let you know you can return it through Evri etc, but you would need to pay for this.

July 6, 2026
Unprompted review
Apricot Clothing U.K. logo

Reply from Apricot Clothing U.K.

Hi,

Thank you for taking the time to share your feedback.

We’re sorry to hear you’ve experienced difficulties arranging your return.

We would like to clarify that UK returns are free of charge for registered customers. If you are having issues selecting the items you wish to return through your account, we would be happy to look into this and assist you.

You can also create a free return via Royal Mail if preferred.

We have requested some further information from you so we can look into the issue and help resolve this for you as quickly as possible.

Thank you again for your feedback, and we hope we can help make your returns experience smoother.

Kind regards,
Joss

Rated 5 out of 5 stars

1st time ordering

1st time ordering from Apricot and will definitely use again. Quality and price of clothes are great 👍

June 21, 2026

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