Apricot Clothing  Reviews 424

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting the fantastic colors, beautiful fit, and overall quality of the clothing. Many people appreciate that the items are true to size and exactly as pictured, often exceeding expectations. However, some customers experienced issues with delivery, including delayed shipments, packages sent to the wrong address, or a lack of tracking information. A few other people also felt that the quality of certain items was poor, mentioning issues like shrinking after washing, thin fabric, or crooked stitching. Additionally, some reviewers were not happy with the return policy, particularly having to pay for returns or finding the process inconvenient.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the quality, fit, and appearance of items... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise prompt and... See more

Quality

Customers generally express satisfaction with the quality of products, often highlighting good value for... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, such as... See more

Return policy

People report ambiguous experiences with the return policy. While some customers found the return procedure... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the jumper I purchased , the colours were fantastic and it fitted well. I have had comments about the jumper and people admiring it. I wish I had got a size smaller but that is my fault . I have... See more

Rated 5 out of 5 stars

Apricot makes lovely clothes that fit beautifully and they are always delivered quickly. Also, you can return clothing for free and I have - on many occasions - received a refund within a couple of da... See more

Rated 5 out of 5 stars

Lovely helpful staff with a smile...other retail shops need to take a look at what customer service really is! Item ordered in store and delivered within 3 days..dress fitted perfect and cannot wa... See more

Rated 5 out of 5 stars

Everything went great, as always. It does take a while to arrive in Germany with regular delivery, due to the Christmas Holidays it took around 12 days, but it's ok. The dress is beautiful and fits gr... See more


Company details

  1. Women's Clothing Store

Written by the company

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.com


Contact info

4.0

Great

TrustScore 4 out of 5

424 reviews

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Rated 5 out of 5 stars

To Jeff in REVIEWS at Apricot

To Jeff in REVIEWS at Apricot: I recently submitted a review titled “My realtor wore the perfect dress.” In the review, I discussed the faulty delivery system for my particular item. In the past few days, I received my parcel through the United States Postal Service, straight to my mailbox. I was so glad to receive the dress, it fits perfectly, and I am excited to wear it! I contacted my credit card to let them know to allow the purchase to go forward. Thank you for great follow-up service, and I hope to order from Apricot again, as the dress is of good quality. I hope to have a seamless delivery in future.

August 26, 2025
Unprompted review
Rated 3 out of 5 stars

My first order wasn't shipped

My first order wasn't shipped, and I didn't know the order Failed for some reason. My card was charged, and I had to request a refund.

I ordered the same dress again. It was supposed to arrive Aug 8-10. It is Aug 16 today.

July 30, 2025
Rated 5 out of 5 stars

I was really surprised and excited when…

I was really surprised and excited when I heard that my package was earlier delievered then estimated. So really fast Delivery.

The quality is as good as always by Apricot.
Finally I can add that one dress that I wanted in autumn 2024 to my closet.

July 27, 2025
Rated 1 out of 5 stars

Poor quality for a high price

This quality for the high price was really disappointing. There was also no return label provided and I had to pay in addition almost 12 eur to return a dress, which I highly anticipated and could not even keep beacuse of the poor quality.

July 14, 2025
Apricot Clothing  logo

Reply from Apricot Clothing

Hi,

Thank you for your review.

We’re really sorry to hear about your disappointment with the quality of the dress and the return process. This is certainly not the experience we want for our customers.

Your feedback is important to us, and we’ll be sharing it with our team to help improve both our products and services.

Kind regards,
Jeff

Rated 1 out of 5 stars

Missing dress

I orderd a dress for my wife you took the order plus the money for item then 4 days later emailed me saying dress not available totally disappointed please get my order

July 7, 2025
Apricot Clothing  logo

Reply from Apricot Clothing

Hi Robert,

We’re sorry that your order was refunded due to it being out of stock when we went to pick it.

A refund was issued back to your original payment method on 9/7/25 and depending on your card issuer or bank, the money may have taken up to 10 working days to appear in your account.

Please accept our sincere apologies for any disappointment caused on this occasion.

Kind regards,
Rachel

Rated 2 out of 5 stars

Missing an item from my order been…

Missing an item from my order been emailing with no response. Tried Facebook and other social media also to no avail.

July 11, 2025
Unprompted review
Apricot Clothing  logo

Reply from Apricot Clothing

Hi Megan.

We're sorry to hear that an item was missing from your order.

We have requested further information from you so that we can look into this for you.

Kind regards,
Rachel

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