Loved the jumper I purchased , the colours were fantastic and it fitted well. I have had comments about the jumper and people admiring it. I wish I had got a size smaller but that is my fault . I have... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Apricot makes lovely clothes that fit beautifully and they are always delivered quickly. Also, you can return clothing for free and I have - on many occasions - received a refund within a couple of da... See more
Lovely helpful staff with a smile...other retail shops need to take a look at what customer service really is! Item ordered in store and delivered within 3 days..dress fitted perfect and cannot wa... See more
Everything went great, as always. It does take a while to arrive in Germany with regular delivery, due to the Christmas Holidays it took around 12 days, but it's ok. The dress is beautiful and fits gr... See more
Company details
Written by the company
We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.com
Contact info
United Kingdom
- cs@apricotonline.co.uk
- apricotonline.com
4.0
Great
424 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beatiful garments
Beatiful garments, good quality, they look like they will last for years. The delivery was very fast. I returned two dresses from a previous purchase (because I bought different sizes), and everything went ok. Looks like a serios company.
June 15, 2024
I just love Apricot dresses
I just love Apricot dresses.
The all purchase prices was easy and with fast delivery.
June 14, 2024
Lovely leaf print dress
Lovely leaf print dress, but was too big so had to return it. It was lined and had a lovely weight to it so pity it didn’t fit.
I also thought the waist would have been elasticated to give it shape because the tie string belt would have to be tightly tied to cinch the waist in because of the cut of the dress.
June 5, 2024
Summer dresses
Shipment very fast!
Very nice dresses! Materials and colors and size as per expectation
June 9, 2024
The Quality was great and the sizing…
The Quality was great and the sizing chart was very helpful. I thought I would have to return and item or two if they didn't fit, but I was wrong. Everything fit great!
June 2, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order unsuccessful but have been charged
I am writing a second review since 25th May. My order was unsuccessful even though I was charged. I have clear proof of a confirmation order that they sent me after I made the payment. Customer service is trying to scam me by ludicrously claiming that the order didn’t go through and I was not charged. If the order didn’t go through, please explain how they sent me a confirmation of my order.
I came here to buy a dress not to be scammed. Do the right thing and refund my money that was fraudulently taken.
May 14, 2024
Unprompted review
Reply from Apricot Clothing
Hi,
I'm so sorry to hear of the experience you've had.
I've had a look and I can see that a member of our team is currently in touch with you via email.
We want to assure you that we are investigating this with the relevant team as a matter of priority and, as soon as we have further updates we will be back in touch.
We apologise for any inconvenience caused to you.
Kind regards,
Phoebe
Went to order a dress from their…
Went to order a dress from their ireland site as I live in ireland but cist of delivery was outrages could not justify the purchase with those delivery rates
June 7, 2024
Unprompted review
Reply from Apricot Clothing
Hi,
We’re so sorry to hear that you are disappointed about the delivery rates to Ireland.
At Apricot, we strive to deliver excellent service and your feedback is important to us and will be shared internally.
Kind regards,
Phoebe
Exellent and fast delivery
May 19, 2024
The return's policy is outrageous
The return's policy is outrageous. The client must pay the return fees which are expensive when you live in France and despite the fact that I return my command since few weeks I receive no refund...
May 13, 2024
Reply from Apricot Clothing
Hi,
We’re so sorry to hear that you are disappointed and have had an unfortunate experience with us on this occasion. We want to apologise for the inconvenience caused and thank you for bringing it to our attention.
At Apricot, we strive to deliver excellent service and your feedback is important to us.
I've had a look and can see that a member of our team has been in touch recently to resolve this for you via email.
We apologise for the inconvenience caused to you.
Kind regards,
Phoebe
Excellent service
Excellent service, excellent quality, beautiful clothing! I now owe 5 dresses of Apricot Clothing.
May 20, 2024
love the dresses
May 19, 2024
Fast delivery and great quality
Fast delivery and great quality. But from outside the UK the goods Arena more expensive, you have to pay customs taxes and the return shipment is on your own expence and very expensive too.
Therefore I will not order very often, sadly spoken.
May 1, 2024
Order unsuccesfull but money was not returned
My order was not processed but I was not informed about that. I even got an order confirmation and the money was debited. One month since then my money still has not been returned even though I have written two requests.
April 15, 2024
Reply from Apricot Clothing
Hi,
I am so sorry to hear that you didn't receive your order from us.
After taking a look into this I can see that a member of our team has since been in touch with you via email and resolved this for you.
I can confirm that the team processed a refund onto your original payment method.
We apologise for the inconvenience caused to you.
Kind regards,
Phoebe
Will definitely order again
Everything fitted very well und suits perfect. Beautiful colors and very
fast delivery to Germany.
May 5, 2024
fast delivery
fast delivery, beautiful skirt, but some problems with customs because the amount on the invoice did not match the amount on the order
April 22, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.