Giving a 1 star review because they keep sending me emails for a customer that has the same name as me. I've contacted them multiple times about the fact my email is not the correct one, but they keep... See more

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Derek was very polite and informed.He called before arriving letting me know his schedule. He gave me suggestions on keeping the mouse population low and gave me glue pads to monitor any droppings. He... See more
Your service tech was spot on from arrival notice to departure notice. Cordial and professional, he went on with his treatment services and followed up with a treatment summary. Kudos! Regarding pest... See more
We are always appreciative of the customer service and the expertise of Aptive. Guerin sends us a text message prior to arrival, sends notifications when completed and includes photos of the specific... See more
Company details
- #2 of 5 best companies in Pest Control Service
Written by the company
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Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
Contact info
18 Walker Way, 12205, Colonie, New York, United States
- (518) 690-6601

We overthink pests so you don't have to.
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Didn't get rid of the ants
We are always appreciative of the…
We are always appreciative of the customer service and the expertise of Aptive. Guerin sends us a text message prior to arrival, sends notifications when completed and includes photos of the specific areas treated. Thank you so much!
You keep on saying we are subscribed we…
You keep on saying we are subscribed we canceled a year ago and you keep charging us
They did a great job with follow up &…
They did a great job with follow up & came out again quickly when spider activity didn’t go away
Most attentive and polite
The Aptive technicians are always courteous and wanting to know what our issues are in order to be prepared to treat the problem spots
Elite and Professional Service
Great Communication! Listens effectively to your concerns and acts upon the issues. Great Service!
Deceptive practices and charged when…
Deceptive practices and charged when service is not done.
Giving a 1 star review because they…
Giving a 1 star review because they keep sending me emails for a customer that has the same name as me. I've contacted them multiple times about the fact my email is not the correct one, but they keep sending me receipts, service notices, etc...
Well there is one problem I don’t…
Well there is one problem I don’t understand cause I was an IT tech and went to many offices and we always had to make sure our trucks we had to make sure our trucks were loaded to repair any problem we may face on the road but your tech never have Moth traps when I ask them don’t they load their trucks with enough in case we ask while they come to do their service
Great reliable service!
Technician was here the day they said they would be here. And they always are. We are very happy with the number of areas they take care of around the house. I really appreciate the photos they provided.
The technician that treated my yard…
The technician that treated my yard listened to my concerns and thoroughly explained options and recommendations. He was professional, polite and knowledgeable. I couldn’t ask for better service.
Richard was very competent.
Richard was competent and covered all of the areas that needed to be treated. I enjoyed talking with him as he was ready to start.
Reliable and great job so far
Reliable and great job so far. No problem pests I see yet.
Always friendly and on time
Always friendly and on time. They went through all the places I had indicated where we usually get pests and he sprayed those areas. I also warned him to be careful as we had a bird’s nest with eggs underneath where he would be spraying so to not disturb them as much as possible.
Overall 10 out of 10
I like the service.
Complete, knowledgeable, offering suggestions that I can use to limit any entrance of vermin.
Derek was very polite and informed.He called before arriving letting me know his schedule. He gave me suggestions on keeping the mouse population low and gave me glue pads to monitor any droppings. He also walking around the outside of the house with me and checked the traps. I was very pleased with his visit.
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