Your service tech was spot on from arrival notice to departure notice. Cordial and professional, he went on with his treatment services and followed up with a treatment summary. Kudos! Regarding pest... See more
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Derek was very polite and informed.He called before arriving letting me know his schedule. He gave me suggestions on keeping the mouse population low and gave me glue pads to monitor any droppings. He... See more
Company replied
John does a fantastic job at assessing our needs and working to take care of them. We have not seen a single mouse in our house since we started using aptive, they have done a phenomenal job at keepin... See more
Company replied
The treatments seem to work as long as they're applied on a day when it's not raining. I've also never had the same applicator visit twice... which is super weird... but I don't have ants indoors an... See more
Company replied
Company details
- #2 of 5 best companies in Pest Control Service
Written by the company
Get a quote
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
18 Walker Way, 12205, Colonie, New York, United States
- (518) 690-6601
We overthink pests so you don't have to.
4.3
Excellent
59 reviews
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Effective treatments for ants if applied on a sunny day
The treatments seem to work as long as they're applied on a day when it's not raining. I've also never had the same applicator visit twice... which is super weird... but I don't have ants indoors and the pricing seems reasonable.
Yes, it might be some kind of weird MLM, but I don't engage with them on that side and am only interested in keeping bugs outside the house. I will say that even though they advertise the treatments to also keep put mice, that doesn't seem the case (but we also have a huge mice population in southern IN, so we might be an outlier) While I won't endorse them fully, if you can do one of their short term deals, I think it's worth the fight to get out of it later.
November 26, 2025
Reply from Aptive Pest Control - Albany
Hi Robert,
Thank you for taking the time to share such detailed feedback. We're glad to hear the treatments have been effective in keeping ants out of your home and that you've found value in the service. We also appreciate your comments about pricing and your honest perspective on your overall experience.
We're sorry to hear the mouse activity hasn't improved as expected. We'd love the opportunity to get this handled. Please reach out to socialmedia@goaptive.com so we can schedule a complimentary reservice and have your local team evaluate the areas of concern and discuss additional treatment recommendations. Your feedback is valuable to us, and we appreciate the opportunity to continue improving your experience.
-Jasmine, Aptive Care Team
Communicated services to be performed…
Communicated services to be performed and reported when completed!
April 11, 2026
Reply from Aptive Pest Control - Albany
Hi Rick,
Thank you for your review! We're glad to hear your Aptive Service Professional kept you informed about the services being performed and followed up once the visit was complete. Clear communication helps ensure our customers know exactly what was done and what to expect after each service.
We truly appreciate your trust in Aptive and the opportunity to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Did a re-service for me on next day
Did a re-service for me on next day.
Was very professional and explained why this was happening. It’s been a few days now and the technician was right.
April 3, 2026
Reply from Aptive Pest Control - Albany
Hi Mike,
Thank you for your great review! We're happy to hear our team was able to get a reservice scheduled for the very next day and that your Aptive Service Professional took the time to explain what was happening and what to expect. We believe keeping our customers informed is just as important as providing effective treatment.
It's even better to hear the treatment is already producing the results you were hoping for. Thank you for trusting Aptive to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Easy making appointment
Easy making appointment, communication from service tech before and after appointment!!
April 8, 2026
Reply from Aptive Pest Control - Albany
Hi Mark,
Thank you for your kind review! We're delighted to hear that scheduling your service was easy and that your Aptive Service Professional kept you informed before and after the visit. Clear communication and a seamless experience are things we work hard to provide.
We truly appreciate your trust in Aptive and the opportunity to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Friendly and reliable
Service is very good. Service people are very friendly and helpful. Good price as well
April 1, 2026
Reply from Aptive Pest Control - Albany
Hi Nancy and Ryan,
Thank you for your wonderful review! We're so happy to hear you've been pleased with the quality of your service, the friendliness of our team, and the value you receive. Our goal is to provide reliable pest control with exceptional customer care, and it's great to know we're delivering on that promise.
Thank you for trusting Aptive to protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Great company
Great company, last visit was pleasant. Your employees sometimes are good and others just there to do a job with no positive attitude. Once again, great company. My last visit was great.
March 26, 2026
Reply from Aptive Pest Control - Albany
Hi Rich,
Thank you for taking the time to share your honest feedback. We're so glad to hear your most recent visit was a great experience and that your service professional made a positive impression. It's encouraging to know you see the value in our team and the service we provide.
We also appreciate your comments about consistency. We strive to ensure every visit reflects the same level of professionalism and positive attitude, and your feedback helps us continue to improve. Thank you for choosing Aptive. We've got it handled!
-Jasmine, Aptive Care Team
Monthly
Monthly, they talk about needs, changes that will help; plans for the next visit
March 25, 2026
Reply from Aptive Pest Control - Albany
Hi Mel,
Thank you for your thoughtful review! We're glad to hear your Aptive Service Professional takes the time to discuss your concerns, offer helpful recommendations, and keep you informed about what to expect at future visits. Building a plan that's tailored to your home's needs is an important part of the service we strive to provide.
We truly appreciate your trust in Aptive and the opportunity to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Great service
Kevin was extremely accommodating. He was great communicating everything he did and what, and why.
Thanks Kevin!!!
March 22, 2026
Reply from Aptive Pest Control - Albany
Hi Andrea,
Thank you for taking the time to recognize Kevin! We're so glad to hear he provided such an accommodating and communicative service experience. Taking the time to explain the treatment, what was done, and why it's important is a great example of the customer care we strive to provide.
We'll be sure to share your kind words with Kevin and his local leadership team. Thank you for choosing Aptive to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Albany
Hi Ignatius,
Thank you for your kind words! We're so glad to hear you've had a positive experience with our team. Providing knowledgeable service and helping our customers feel informed and confident is something we strive for every day.
Thank you for trusting Aptive to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Albany
Hi Richard,
Thank you for your kind review! We're delighted to hear you received great, professional service from your Aptive Service Professional. Providing a high level of care and professionalism during every visit is something our team takes great pride in.
We truly appreciate your trust in Aptive and the opportunity to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Quality Experience every time
Technicians (Wayne) is always on the ball and super helpful.
They know what I need done and get it done!
March 10, 2026
Reply from Aptive Pest Control - Albany
Hi Mo,
Thank you for taking the time to recognize Wayne! We're thrilled to hear he consistently provides the kind of service you can count on. Knowing your concerns, staying proactive, and getting the job done right are qualities we value, and we're glad Wayne continues to deliver that experience.
We'll be sure to share your kind words with Wayne and his local leadership team. Thank you for choosing Aptive to protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Friendly service and great…
Friendly service and great communication throughout the process
February 28, 2026
Reply from Aptive Pest Control - Albany
Hi there,
Thank you for your kind review! We're so glad to hear you had a positive experience from start to finish. Friendly service and clear communication are key parts of the experience we strive to provide, and it's wonderful to know our team delivered on both.
We truly appreciate your trust in Aptive and the opportunity to help protect your home. We've got it handled!
-Jasmine, Aptive Care Team
Service Tech Devin had great…
Service Tech Devin had great communication and treated the Property to my specific needs.
March 7, 2026
Reply from Aptive Pest Control - Albany
Thank you so much for sharing your experience with us, Lee! We're thrilled to hear that Devin provided great communication and took the time to tailor your service to your specific needs. We'll be sure to share your kind words with him; recognition like this means a lot to our team. Thank you for choosing Aptive to handle your pest control needs with the level of care you deserve!
-Alexis, Aptive Care Team
Professional , detailed oriented.
John does a fantastic job at assessing our needs and working to take care of them. We have not seen a single mouse in our house since we started using aptive, they have done a phenomenal job at keeping our home pest free.
March 6, 2026
Reply from Aptive Pest Control - Albany
Thank you so much for taking the time to share your experience, Francisco! We're thrilled to hear that John has done such a fantastic job assessing your home's needs and providing the care needed to keep it protected. It's especially rewarding to know you haven't seen a single mouse since starting service. That's exactly the kind of result we strive for!
We'll be sure to pass your kind words along to John. Thank you for trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
The pest controller did an excellent…
The pest controller did an excellent job and performed his job very well
March 6, 2026
Reply from Aptive Pest Control - Albany
Thank you so much for your kind words, Rick! We're thrilled to hear your service professional did an excellent job and provided such a great experience. We'll be sure to share your feedback with the team; it means a lot to know their hard work is appreciated. Thank you for choosing Aptive. We look forward to handling your pest control needs for years to come!
-Alexis, Aptive Care Team
Come within the time frame
Come within the time frame. Text or call when 30 min away. Love the status. Do a thorough job and take pictures. Always ask if there’s anything else.
February 25, 2026
Reply from Aptive Pest Control - Albany
Thank you so much for the wonderful feedback, Katie! We're thrilled to hear our communication has been meeting your expectations. Knowing our team arrives within the expected time frame, keeps you updated along the way, performs a thorough service, provides photos, and takes the time to ask if there's anything else you need truly means a lot to us. We appreciate the opportunity to care for your home and look forward to serving you again!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Albany
We're sorry to hear the service hasn't been as effective as you expected, Anon. We'd appreciate the opportunity to better understand your concerns and help get things back on track. Please email socialmedia@goaptive.com with your service address so we can review your account and arrange any additional treatment that may be needed. Remember, under our Aptive Promise, if you need us between scheduled visits, we're here to help. We hope to hear from you soon!
-Alexis, Aptive Care Team
I am always informed of what is going on
February 17, 2026
Reply from Aptive Pest Control - Albany
Thank you so much for sharing your feedback with us, Patty! We're thrilled to hear that you've consistently been kept informed throughout your service. Clear communication is something our team strives for, and it's wonderful to know that's been your experience. We truly appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Customer of almost five years
The technicians are attentive to details, competent, courteous and leave the premises in excellent order. I thoroughly recommend this company.
February 10, 2026
Reply from Aptive Pest Control - Albany
Hi Dawn,
Thank you for your wonderful review! We're thrilled to hear our service professionals have consistently provided attentive, courteous, and professional service while taking great care of your home. It's especially rewarding to know you feel confident recommending Aptive to others.
Thank you for choosing Aptive. We appreciate the opportunity to keep your pest concerns handled!
-Jasmine, Aptive Care Team
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