I like to interact verbally with the person who sprays outside my home so I know what to look for before it comes a problem. Inside my home is not a problem as I can follow him while he spraying abo... See more
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I received an email reminding me someone coming a certain date. on that date mid afternoon received an e-mail that he had been delayed and would arrive the next day. He arrived and was courteous and... See more
Company replied
Ashley is great! She always asks about recent issues and very thoroughly addresses concerns inside the house and around property. If the source is not immediately evident, she takes the time to find i... See more
Company replied
My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made... See more
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Company details
- #2 of 5 best companies in Pest Control Service
Written by the company
Aptive Pest Control in Annapolis Junction, MD provides reliable residential pest control services tailored to homes across Howard County. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your home’s needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Annapolis Junction and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
9090 Junction Dr, Ste 1, 20701, Annapolis Junction, MD, United States
- 14103768839
We overthink pests so you don't have to.
4.0
Great
120 reviews
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I’m extremely disappointed with this…
I’m extremely disappointed with this company. After paying my balance in full, all I requested was for my payment method to be removed, yet multiple representatives falsely told me it had been removed when it had not. I have no contract, no outstanding balance, and no pending payments, so I should be able to remove my payment method. Instead, I was later told it couldn’t be removed. This experience is why I cannot recommend this company.
July 15, 2026
Reply from Aptive Pest Control - Baltimore
Hi Mela,
Thank you for sharing your experience. We're truly sorry to hear about the frustration you've experienced, especially after making every effort to resolve the issue. We understand how disappointing it is to receive conflicting information, and we recognize the importance of clear communication and transparency.
We'd appreciate the opportunity to look into this further and review what happened. Please reach out to socialmedia@goaptive.com directly with your service address so our team can investigate your account and address your concerns. At Aptive, we take feedback like yours seriously, and we're committed to getting this handled.
-Jasmine, Aptive Care Team
I like to interact verbally with the…
I like to interact verbally with the person who sprays outside my home so I know what to look for before it comes a problem. Inside my home is not a problem as I can follow him while he spraying about problems if I have any.
July 7, 2026
Reply from Aptive Pest Control - Baltimore
Hi Mary,
Thank you for sharing your feedback! We appreciate knowing how important it is for you to speak directly with your service professional during each visit. Open communication helps ensure your concerns are addressed and gives you the opportunity to stay informed about anything that may need attention around your home.
At Aptive, we're committed to making sure your pest concerns are handled with clear communication, professionalism, and personalized service. We'll do our best to continue providing the level of interaction you value. Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
No Soliciting and still bothers
Apparently, these sales representatives do not know how to read- at least in MD. I have three “No soliciting” signs outside my house in various places and the rep not only banged on my glass window but rang the doorbell and pretended to avoid the blatant signs display outside my door. Sorry, I cannot recommend this company- they do not respect people.
June 22, 2026
Unprompted review
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for taking the time to share your experience. We're very sorry to hear that one of our representatives approached your home despite the clearly posted no soliciting signs. We understand why that would be frustrating, and we respect every homeowner's right to decide whether they wish to be contacted.
This is not the experience we want anyone to have with Aptive. We'd appreciate the opportunity to learn more about what happened and address your concerns. Please reach out to socialmedia@goaptive.com directly so we can review the situation with our local team and ensure it is handled appropriately. Thank you for bringing this to our attention.
-Jasmine, Aptive Care Team
I received an email reminding me…
I received an email reminding me someone coming a certain date. on that date mid afternoon received an e-mail that he had been delayed and would arrive the next day.
He arrived and was courteous and pleasant and asked specific areas of concern. Thoroughly sprayed those areas and then inspected all around the house.
June 13, 2026
Reply from Aptive Pest Control - Baltimore
Hi Joan,
Thank you for sharing your experience and for your patience with the scheduling changes. I’m sorry for the inconvenience caused by the delay notification, but I’m glad to hear the service professional was courteous, communicated well, and took the time to address your specific areas of concern.
It’s great to know the service itself was thorough and focused on what mattered most to you. At Aptive, we’re committed to clear communication and detailed treatment, and feedback like this helps us continue to improve. We appreciate you choosing Aptive, and we’ve got your pest concerns handled!
-Jasmine, Aptive Care Team
Ashley is great!
Ashley is great! She always asks about recent issues and very thoroughly addresses concerns inside the house and around property. If the source is not immediately evident, she takes the time to find it… sometimes identifying things we were unaware of. She deserves a raise!
June 18, 2026
Reply from Aptive Pest Control - Baltimore
Hi Beth,
Thank you for taking the time to share such thoughtful feedback! We’re so glad to hear that Ashley consistently provides thorough, attentive service and takes the time to really understand and investigate any concerns inside and around your home. That level of care and attention to detail is exactly what we strive for at Aptive.
We truly appreciate your kind words and will make sure Ashley is recognized for the great work she’s doing. Thank you for choosing Aptive. We’re grateful for your trust and are happy to know your home’s pest concerns are being handled with care.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Baltimore
Hi George,
We really appreciate you taking the time to leave a review. Even with just “Technician,” we’re glad to see you took a moment to share feedback.
At Aptive, our service professionals are committed to showing up prepared, respectful, and focused on getting the job done right so you can feel confident everything is handled with care. Thank you for choosing Aptive, we truly appreciate your support.
-Jasmine, Aptive Care Team
Outstanding Aptive Service by James
On June 2, Aptive technician James serviced both the inside and outside of my home, treating for mosquitoes, ticks, potential outdoor rats, ants, spiders, and a variety of other pests.
He was by far the best technician I’ve experienced. James was incredibly thorough as he walked the entire perimeter of my property with me, discussing the necessary treatments, then carefully treated the interior while clearly explaining what he was doing and why. He also provided a detailed report with photographs of the areas he treated.
James was not only highly professional and competent, but also personable and patient, answering all of my questions. I was on the fence about whether to continue with Aptive beyond my contract, but after this outstanding service, I’ve decided to stay with the company. I recommend James without any hesitation.
June 2, 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
We really appreciate you taking the time to share such a detailed review! It’s great to hear that James delivered such a thorough, professional experience and took the time to walk the property with you, explain the treatments clearly, and provide detailed photo documentation.
We’re especially glad this visit helped give you confidence in continuing with Aptive, that truly means a lot. Feedback like this is exactly what we strive for, and we’ll make sure James hears your kind words. As always, we’ve got this handled when it comes to delivering careful, transparent, and reliable service you can feel good about.
-Jasmine, Aptive Care Team
Sasha did a great job for us when she…
Sasha did a great job for us when she was here. She answered our questions in detail.She's the best! Glad we switched over to Aptive...
June 2, 2026
Reply from Aptive Pest Control - Baltimore
Hi Mike,
We really appreciate you taking the time to share this! It’s great to hear that Sasha took the time to answer your questions in detail and provided such a positive experience during your service visit.
We’re especially glad to know you’re happy you made the switch to Aptive. We’ll be sure to pass your kind words along to Sasha. As always, we’ve got this handled when it comes to making sure your questions are answered and your home is taken care of with care and attention.
-Jasmine, Aptive Care Team
Kahil was great
Kahil was great! He came out and installed the bag on our tree to help eliminate the wasps and was happy to take care of a few additional requests from my husband, including treating the first floor and the garage. He was very personable, professional, and clearly determined to ensure we were satisfied with the service. We appreciate his attention to detail and excellent customer service. Thank you, Kahil!
May 31, 2026
Reply from Aptive Pest Control - Baltimore
We're so glad our team did such a great job treating your home this time around, Sherri Perry! Your satisfaction means the world to us, and it's wonderful to know that service has been going well for you. It's always a pleasure to treat your home, and we really appreciate your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Ok, but not great
I like that the coverage is for several pests. But still not enough - eg scale, molds on plants not covered so need to have more pest control companies.
The price is competitive, that is good.
The reservices are arranged ok, also good.
Scheduling is a mess, some automatic scheduling constantly overrides the real one.
Technicians’ professionalism went down in the recent year or two - they no longer even check in whether to treat inside, etc - you need to chase them.
May 21, 2026
Reply from Aptive Pest Control - Baltimore
Thank you for taking a moment to share this with us. We’re glad to hear you’ve found value in the broad pest coverage, competitive pricing, and the ease of arranging reservices when needed. At the same time, we understand your frustration with scheduling issues and the changes you've noticed in the service experience over the past couple of years.
Consistent communication and taking the time to discuss treatment needs are important parts of the service, and we appreciate you bringing these concerns to our attention. We’d like the opportunity to learn more about your experience. Please email socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We’d appreciate the chance to make sure your concerns are properly addressed.
-Alexis, Aptive Care Team
Great job by Jerome
Jerome gave me a 15-30 minute pre-arrival text, showed up on time, and did a great job despite the inclement weather.
May 23, 2026
Reply from Aptive Pest Control - Baltimore
Thank you for sharing your experience with us. We’re so glad Jerome kept you informed with a pre-arrival text, got there on time, and still delivered great service despite the difficult weather conditions. That level of communication and dedication is truly appreciated. Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
The technician was most accommodating…
The technician was most accommodating and knowledgeable. Also very friendly while remaining professional
May 20, 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
We really appreciate you sharing this. It’s great to hear your service professional took the time to be both knowledgeable and accommodating while still keeping things friendly and professional throughout the visit.
At Aptive, we like when a service feels easy to work with and clearly communicated, that is exactly what we aim for. We’ve got things handled on our end so you can feel confident everything is taken care of. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Aptive is excellent
They are friendly, reliable and thorough. You can specify specific hot areas/pests and they have the solution with them. Also you can get free touchups if a problem arises between visits.
May 14, 2026
Reply from Aptive Pest Control - Baltimore
It’s great to hear that the service has been friendly, reliable, and thorough, and that our team has been able to handle the specific areas and pest concerns around your home, Kelly! Having solutions ready and being able to provide additional touch-up services when needed are both important parts of making sure you feel supported between visits.
We’re truly grateful you’ve chosen Aptive to handle your pest concerns and appreciate the trust you continue to place in our team to protect your home!
-Alexis, Aptive Care Team
"Happy Customer"
They’re very professional they cover everything and they let you know what’s going on your house. They send pictures and that’s what I like.
May 2, 2026
Reply from Aptive Pest Control - Baltimore
Thanks for sharing this with us, Anna! It’s great to hear you’ve had such a positive experience with the team being professional and thorough, and that the updates and photos help you feel informed and confident about what’s being done at your home. That kind of transparency is something we really value, and we’re grateful you’ve chosen Aptive to handle your pest concerns. We look forward to continue protecting your home for years to come!
-Alexis, Aptive Care Team
Care of mitigating inserts
Did outside as well as inside. Took his shoes off when he entered my home without being asked. Took his time, friendly, and professional.
May 5, 2026
Reply from Aptive Pest Control - Baltimore
Hi Therman,
Thank you for sharing this thoughtful review and for choosing Aptive! We’re really glad to hear your service professional took the time to be thorough both inside and outside your home, and that his professionalism and friendliness stood out. Little details, like removing shoes without being asked, reflect the level of care we strive for on every visit because we know how important it is to treat each home with respect. At Aptive, we aim to make every service experience feel easy and well handled from start to finish, and it’s great to know that came through for you. We truly appreciate you being part of the Aptive family!
-Jasmine, Aptive Care Team
Antonio did an excellent job
Antonio did an excellent job. We had just had siding on the house and we had no problems.
May 6, 2026
Reply from Aptive Pest Control - Baltimore
Hi Lawrence,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear Antonio did an excellent job and that everything went smoothly, especially alongside your recent siding work.
It’s great knowing there were no issues and that the service fit right in without disruption. At Aptive, we aim to make sure every visit is handled carefully and works in step with what’s going on at your home, so you can feel confident everything is taken care of. We appreciate your trust, we’ve got it handled.
-Jasmine, Aptive Care Team
Great service!
My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made sure to give a very detailed report at the end, both verbally and via text with pictures to show exactly where he treated.
May 4, 2026
Reply from Aptive Pest Control - Baltimore
Hi Jennifer,
We really appreciate you taking the time to share this. At Aptive, we know how important clear communication and transparency are, so it’s great to hear Mark stayed on top of updates throughout the visit and provided a detailed wrap-up with both explanations and photos of the treatment areas. That kind of thoroughness really helps give peace of mind, and we’re glad it made a difference for you.
Thanks for choosing Aptive, we’ve got this handled and we look forward to continuing to deliver that same level of care and communication on every visit.
-Jasmine, Aptive Care Team
Tech was polite and efficient
Tech was polite and efficient. SO & I were already outside doing spring cleanup and tech wanted to be sure we wouldn't be disrupting each other's work while also answering questions about what to expect from today's treatment.
April 26, 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
We really appreciate you sharing this! It sounds like your Aptive service professional did a great job being respectful of your space while you were doing spring cleanup and still making sure your questions were answered clearly.
That kind of communication and awareness makes a big difference, especially when timing and coordination matter, and it helps ensure everything is handled smoothly on both sides. Thanks for choosing Aptive and trusting us to keep things handled for your home!
-Jasmine, Aptive Care Team
McKay was very friendly and helpful…
McKay was very friendly and helpful with treating our house. Thank you for going above & beyond.
May 2, 2026
Reply from Aptive Pest Control - Baltimore
Hi Karol,
We really appreciate you sharing this! It’s great to hear McKay made such a positive impression with his friendliness and helpful approach while treating your home.
Going above and beyond is exactly what we aim for at Aptive, making sure every visit is handled with care, attention, and a real focus on your needs. We’ll be sure to pass your kind words along to McKay.
Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Happy customer
Scheduling was easy & accommodated our needs for a specific day & time. Our technician today was on- time very thorough , listened to all of our concerns & was very respectful, kind & professional which we very much appreciate. He evaluated & treated all the areas of our home that we were concerned about & exceeded expectations.
April 30, 2026
Reply from Aptive Pest Control - Baltimore
We’re happy to hear that scheduling was smooth and accommodated your requested time, and that our service professional provided such a professional and attentive service, T. It’s great to know that he was on time, thorough, and made sure all your concerns were handled with care. We appreciate your feedback and are so grateful you've chosen Aptive to protect your home from unwanted pests!
-Alexis, Aptive Care Team
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