My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made... See more
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Tech was polite and efficient. SO & I were already outside doing spring cleanup and tech wanted to be sure we wouldn't be disrupting each other's work while also answering questions about what to expe... See more
Company replied
Jerome gave me a 15-30 minute pre-arrival text, showed up on time, and did a great job despite the inclement weather.
They are friendly, reliable and thorough. You can specify specific hot areas/pests and they have the solution with them. Also you can get free touchups if a problem arises between visits.
Company replied
Company details
- #2 of 5 best companies in Pest Control Service
Written by the company
Aptive Pest Control in Annapolis Junction, MD provides reliable residential pest control services tailored to homes across Howard County. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your home’s needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Annapolis Junction and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
9090 Junction Dr, Ste 1, 20701, Annapolis Junction, MD, United States
- 14103768839
We overthink pests so you don't have to.
4.1
Great
110 reviews
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Great job by Jerome
Jerome gave me a 15-30 minute pre-arrival text, showed up on time, and did a great job despite the inclement weather.
May 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The technician was most accommodating…
The technician was most accommodating and knowledgeable. Also very friendly while remaining professional
May 20, 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
We really appreciate you sharing this. It’s great to hear your service professional took the time to be both knowledgeable and accommodating while still keeping things friendly and professional throughout the visit.
At Aptive, we like when a service feels easy to work with and clearly communicated, that is exactly what we aim for. We’ve got things handled on our end so you can feel confident everything is taken care of. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Aptive is excellent
They are friendly, reliable and thorough. You can specify specific hot areas/pests and they have the solution with them. Also you can get free touchups if a problem arises between visits.
May 14, 2026
Reply from Aptive Pest Control - Baltimore
It’s great to hear that the service has been friendly, reliable, and thorough, and that our team has been able to handle the specific areas and pest concerns around your home, Kelly! Having solutions ready and being able to provide additional touch-up services when needed are both important parts of making sure you feel supported between visits.
We’re truly grateful you’ve chosen Aptive to handle your pest concerns and appreciate the trust you continue to place in our team to protect your home!
-Alexis, Aptive Care Team
"Happy Customer"
They’re very professional they cover everything and they let you know what’s going on your house. They send pictures and that’s what I like.
May 2, 2026
Reply from Aptive Pest Control - Baltimore
Thanks for sharing this with us, Anna! It’s great to hear you’ve had such a positive experience with the team being professional and thorough, and that the updates and photos help you feel informed and confident about what’s being done at your home. That kind of transparency is something we really value, and we’re grateful you’ve chosen Aptive to handle your pest concerns. We look forward to continue protecting your home for years to come!
-Alexis, Aptive Care Team
Care of mitigating inserts
Did outside as well as inside. Took his shoes off when he entered my home without being asked. Took his time, friendly, and professional.
May 5, 2026
Reply from Aptive Pest Control - Baltimore
Hi Therman,
Thank you for sharing this thoughtful review and for choosing Aptive! We’re really glad to hear your service professional took the time to be thorough both inside and outside your home, and that his professionalism and friendliness stood out. Little details, like removing shoes without being asked, reflect the level of care we strive for on every visit because we know how important it is to treat each home with respect. At Aptive, we aim to make every service experience feel easy and well handled from start to finish, and it’s great to know that came through for you. We truly appreciate you being part of the Aptive family!
-Jasmine, Aptive Care Team
Antonio did an excellent job
Antonio did an excellent job. We had just had siding on the house and we had no problems.
May 6, 2026
Reply from Aptive Pest Control - Baltimore
Hi Lawrence,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear Antonio did an excellent job and that everything went smoothly, especially alongside your recent siding work.
It’s great knowing there were no issues and that the service fit right in without disruption. At Aptive, we aim to make sure every visit is handled carefully and works in step with what’s going on at your home, so you can feel confident everything is taken care of. We appreciate your trust, we’ve got it handled.
-Jasmine, Aptive Care Team
Great service!
My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made sure to give a very detailed report at the end, both verbally and via text with pictures to show exactly where he treated.
May 4, 2026
Reply from Aptive Pest Control - Baltimore
Hi Jennifer,
We really appreciate you taking the time to share this. At Aptive, we know how important clear communication and transparency are, so it’s great to hear Mark stayed on top of updates throughout the visit and provided a detailed wrap-up with both explanations and photos of the treatment areas. That kind of thoroughness really helps give peace of mind, and we’re glad it made a difference for you.
Thanks for choosing Aptive, we’ve got this handled and we look forward to continuing to deliver that same level of care and communication on every visit.
-Jasmine, Aptive Care Team
Tech was polite and efficient
Tech was polite and efficient. SO & I were already outside doing spring cleanup and tech wanted to be sure we wouldn't be disrupting each other's work while also answering questions about what to expect from today's treatment.
April 26, 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
We really appreciate you sharing this! It sounds like your Aptive service professional did a great job being respectful of your space while you were doing spring cleanup and still making sure your questions were answered clearly.
That kind of communication and awareness makes a big difference, especially when timing and coordination matter, and it helps ensure everything is handled smoothly on both sides. Thanks for choosing Aptive and trusting us to keep things handled for your home!
-Jasmine, Aptive Care Team
McKay was very friendly and helpful…
McKay was very friendly and helpful with treating our house. Thank you for going above & beyond.
May 2, 2026
Reply from Aptive Pest Control - Baltimore
Hi Karol,
We really appreciate you sharing this! It’s great to hear McKay made such a positive impression with his friendliness and helpful approach while treating your home.
Going above and beyond is exactly what we aim for at Aptive, making sure every visit is handled with care, attention, and a real focus on your needs. We’ll be sure to pass your kind words along to McKay.
Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Happy customer
Scheduling was easy & accommodated our needs for a specific day & time. Our technician today was on- time very thorough , listened to all of our concerns & was very respectful, kind & professional which we very much appreciate. He evaluated & treated all the areas of our home that we were concerned about & exceeded expectations.
April 30, 2026
Reply from Aptive Pest Control - Baltimore
We’re happy to hear that scheduling was smooth and accommodated your requested time, and that our service professional provided such a professional and attentive service, T. It’s great to know that he was on time, thorough, and made sure all your concerns were handled with care. We appreciate your feedback and are so grateful you've chosen Aptive to protect your home from unwanted pests!
-Alexis, Aptive Care Team
The service and helpful staff
April 30, 2026
Reply from Aptive Pest Control - Baltimore
Hi Bruce,
It’s great to hear you had a positive experience with both the service and our team, that’s exactly what we aim for at Aptive.
We’re glad things felt handled in a way that was helpful and supportive for you. Thank you for choosing Aptive and trusting us with your home, we really appreciate you being part of our community.
-Jasmine, Aptive Care Team
The people
The people. My technician was Philip, who was training Joshua. Both were aware of my wishes from previous service visits and remembered them. Were very thorough.
April 23, 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
It’s great to hear that Philip and Joshua made such a strong impression and took the time to remember your preferences from past visits. That level of attentiveness and thoroughness is exactly what we strive for at Aptive. We’re glad they made you feel taken care of and kept everything handled just the way you like it. Thanks for choosing Aptive and for being part of our community, we’ll be sure to pass along your kind words to both of them.
-Jasmine, Aptive Care Team
From A to Z, this was a really good experience.
From A to Z, this was a really good experience. He notified us when he would arrive at our house, asked about our concerns, discussed what he could do, and followed up with pictures. We couldn't ask for better service. Thanks!
April 22, 2026
Reply from Aptive Pest Control - Baltimore
We really appreciate you sharing such a detailed experience with us, Allen!. It’s wonderful to hear that everything from the arrival notification to discussing your concerns and providing photo updates afterward came together to create such a smooth and thorough visit. That kind of start-to-finish care is exactly what we aim to provide, and we’re glad it made such a positive impression. Thanks for trusting Aptive to handle your pest control needs!
-Alexis
I don't like the terms of the contract…
I don't like the terms of the contract I was required to which I had to submit several months ago requiring me to pay a fee to cancel my contract.
I asked for granules to be spread on ground, and it does not appear as though it was done.
April 21, 2026
Reply from Aptive Pest Control - Baltimore
Hi Tom,
Thanks for taking the time to share this, we’re sorry to hear your experience hasn’t matched your expectations.
At Aptive, we aim for clear communication around service plans and contract terms, and we also want every visit to reflect the work that was requested and agreed upon. What you’ve described is something we’d like to take a closer look at so we can make sure it’s properly handled.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com with your service details so we can review your account, confirm what was completed during your visit, and address your concerns. We appreciate the opportunity to get this handled the right way for you.
-Jasmine
Generally I really like Aptive Pest…
Generally I really like Aptive Pest Control.
I didn’t give it 5 stars because there are inconsistencies when it comes to their service technicians. Some do a better, more thorough job than others!!
April 18, 2026
Reply from Aptive Pest Control - Baltimore
Hi there,
Thanks for taking the time to share this and for being an Aptive customer. I’m really glad to hear you generally like Aptive, and I also appreciate you pointing out the inconsistency you’ve noticed between service professionals.
You’re right to expect a consistently thorough experience every visit, and we take that feedback seriously as it helps us improve training and alignment across the team. At Aptive, we’ve got this handled, and that means working to make sure every service meets the same high standard you can count on each time.
-Jasmine
Disappointed
I am very disappointed with my experience with this pest control service. On multiple occasions, I was scheduled for a service visit, but no one showed up, and I received zero notification. This lack of communication is highly unprofessional and incredibly inconvenient, especially after making arrangements to be home.
Furthermore, the actual pest treatment was ineffective. I had an active insect infestation coming from a floor air vent near my main door. A technician came out, identified them as 'mini ants,' and applied a pesticide. Unfortunately, the treatment did absolutely nothing, and I was left to handle the problem myself by vacuuming the bugs out of the vent. Overall, poor reliability and ineffective service.
April 10, 2026
Reply from Aptive Pest Control - Baltimore
Hi Mani,
I’m really sorry you’ve had this experience. Missing scheduled visits without communication is frustrating on its own, and pairing that with a pest issue that didn’t improve after treatment would understandably leave you feeling let down.
At Aptive, reliability and clear communication are supposed to be at the core of what we do, along with making sure pest issues are actually addressed, not just noted. When appointments are missed without notice or a treatment doesn’t resolve the problem, that tells us things weren’t properly handled on our end, and that’s something we need to take seriously.
The situation you described with the infestation near your air vent is especially concerning. If a service visit was completed but the issue persisted afterward, we’d want to revisit that and make sure the treatment plan was appropriate and followed through effectively.
We’d appreciate the chance to look into your account, review the missed appointments and service notes, and better understand what happened here so it can be properly addressed and handled. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and work toward a real resolution.
Thank you for sharing this, even though it clearly reflects a disappointing experience.
-Jasmine
Aptive does a great job
Aptive does a great job, I have not had a bug in my house since I have been using them, and I only have them spray the outside of my house.
April 9, 2026
Reply from Aptive Pest Control - Baltimore
Thank you so much for taking the time to share your experience with us, Rosemary! We're so glad you're enjoying a home that's protected against pests and that our exterior treatments are working effectively for you. Your satisfaction is our top priority, and it's wonderful to know that we've met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We appreciate having you as a part of Aptive!
-Alexis
Reply from Aptive Pest Control - Baltimore
Thank you so much for taking the time to leave us a review, Trene! It's great to hear that you had a great experience with our service professional. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate having you as a part of the Aptive neighborhood!
-Alexis
Reply from Aptive Pest Control - Baltimore
Hi Rakesh,
We’re so glad to hear your experience was positive! At Aptive, we take pride in making sure every visit is handled thoroughly and respectfully. Thank you for trusting us to keep your home protected!
-Jasmine
Excuses instead of accountability
A company that consistently falls short of expectations and relies on excuses instead of accountability.
March 17, 2026
Reply from Aptive Pest Control - Baltimore
Thank you for sharing this with us, Simone. We’re sorry to hear that your expectations have not been met and understand how frustrating it can be when service doesn’t align with what you anticipated. Please email socialmedia@goaptive.com with your service address and any details you’d like to share so our team can review your account and better understand your experience. We're here to help in any way we can!
-Alexis
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