I like to interact verbally with the person who sprays outside my home so I know what to look for before it comes a problem. Inside my home is not a problem as I can follow him while he spraying abo... See more
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I received an email reminding me someone coming a certain date. on that date mid afternoon received an e-mail that he had been delayed and would arrive the next day. He arrived and was courteous and... See more
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Ashley is great! She always asks about recent issues and very thoroughly addresses concerns inside the house and around property. If the source is not immediately evident, she takes the time to find i... See more
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My experience with Aptive Pest Control has been great! Mark completed a service at our house this week and we were very happy with the results. He was on top of communication the entire time and made... See more
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Company details
- #2 of 5 best companies in Pest Control Service
Written by the company
Aptive Pest Control in Annapolis Junction, MD provides reliable residential pest control services tailored to homes across Howard County. Our local team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your home’s needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Annapolis Junction and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
9090 Junction Dr, Ste 1, 20701, Annapolis Junction, MD, United States
- 14103768839
We overthink pests so you don't have to.
4.0
Great
120 reviews
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The gentleman was very helpful and gave…
The gentleman was very helpful and gave great suggestions. He asked if I needed any other help which I did. He was very efficient and did all that I needed to get done at this time of year.
October 21, 2025
Reply from Aptive Pest Control - Baltimore
Hi Catherine,
Thank you for sharing your experience. I’m so glad to hear that our service professional was able to provide helpful suggestions and assist with everything you needed. At Aptive, we aim to deliver efficient, thorough service while making sure our customers feel supported and confident in their pest prevention.
We truly appreciate you being a part of the Aptive neighborhood. If there’s ever anything more we can do to help, please don’t hesitate to reach out.
-Jasmine
I subscribed to this service because of a yellow jacket infestation and after 3 treatments they are still here
I subscribed to this service because of a yellow jacket infestation I have on my patio. The first tech that came out did a good job breaking up the nest and spraying chemicals to get rid of them. He said they would go away in a day or two. Nope. Called them back and they sent out another guy who sprayed some more chemicals and said they would go away in a day or two. Nope. Sent out a third guy. I think you can guess what happened here. I will just handle it myself and cancel my service.
October 4, 2025
Reply from Aptive Pest Control - Baltimore
Hi Terrell,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to deal with a persistent yellow jacket infestation, and I’m truly sorry our service did not resolve the issue as expected.
At Aptive, we take these situations seriously and want every customer to feel confident in the results of our treatments. We would love the opportunity to review your account and the situation in more detail, so please reach out to us at socialmedia@goaptive.com at your convenience.
Your feedback helps us continue improving our service for all customers.
-Jasmine
Do NOT use this company
I hired Aptive Pest Control approximately three months ago for a wasp infestation. Over multiple visits, technicians only performed surface spraying and set traps. The infestation worsened significantly, resulting in hundreds of wasps entering my home.
When I requested a more thorough treatment, the technician stated he was not licensed to remove the nest. I then spoke with a manager who was unprofessional, blamed me for the issue, and refused to provide further assistance.
I chose to cancel my contract and paid a $200 termination fee. I do not recommend this company due to ineffective service, poor communication, and unprofessional conduct.
October 9, 2025
Unprompted review
Reply from Aptive Pest Control - Baltimore
Hi George,
Thank you for taking the time to share your experience. We sincerely apologize for the frustration you experienced and for the way your concerns were handled during your service. At Aptive, we take every customer’s pest concerns seriously, and we never want anyone to feel blamed or left without support.
We understand how upsetting it must have been to deal with a worsening wasp situation. We’re glad you reached out, and we were able to address your concerns directly at that time. While we regret that your overall experience led to the decision to cancel your contract, your feedback is invaluable and helps us continue to improve our services and training for both our service professionals and management team.
We appreciate the opportunity to have assisted you and thank you for bringing these issues to our attention.
-Jasmine
Good Reliable Service
Technician explained everything to be done, and the materials he was using. Appointment was on time. I have used Aptive for years now, principally to eliminate small sugar ants. They rarely appear, and if/when these pests do, an Aptive technician returns to re-spray. Also, an Aptive representative assisted me with an alternate method to pay. Good experience.
October 1, 2025
Reply from Aptive Pest Control - Baltimore
Hi Mark,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professional provided clear explanations, arrived on time, and effectively addressed your concerns about sugar ants. It’s wonderful to know that our team has been able to provide consistent service over the years and that you’ve had a positive experience with our support for both treatments and billing options. At Aptive, we strive to deliver knowledgeable, attentive, and reliable service every time, and we truly appreciate your continued trust in us to keep your home comfortable and protected!
-Jasmine
Great service
Took care of the ants in my kitchen and treated the outside of my house
September 26, 2025
Reply from Aptive Pest Control - Baltimore
Hi Wendy,
Thank you for sharing your feedback! We’re glad to hear that our team was able to address the ants in your kitchen and provide treatment around the exterior of your home. At Aptive, we strive to provide thorough and effective pest control solutions for every home, and it’s wonderful to know our efforts made a difference.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
worst ever
the person sat in his car for 15 minutes and then spent less than 2 minutes (on camera) barely spraying around my 4BR home. He never came to the door, never said he was coming beforehand, never sent follow up.... body language on ring camera was like he was half asleep. I had actually sent a note the week prior saying I had to reschedule because i had just seeded my lawn- but nope, he came anyway, and stomped all over my grass.
September 29, 2025
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for sharing your experience with us. What you described is not the level of service Aptive is committed to providing, and I can see why you’d be frustrated. I’ve shared your feedback with our local service team so we can address the concerns about time on property, communication, and respecting customer instructions. We appreciate you being a part of the Aptive neighborhood and will work to ensure your future services reflect the level of care you deserve. Please feel free to reach out at socialmedia@goaptive.com if you’d like to talk through this further.
-Jasmine
Reply from Aptive Pest Control - Baltimore
Hi Rose,
Thank you for sharing your feedback! We’re glad to hear our team was professional and courteous during your service. At Aptive, we strive to provide reliable, attentive service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for sharing your feedback! We’re glad to hear our service professional treated the extra area you requested. At Aptive, we strive to provide thorough, personalized service that keeps your home comfortable and protected. We appreciate you being part of the Aptive community!
-Jasmine
I have told the lasr 2 people who…
I have told the last 2 people who treated the property that pests (mosquitos, Chiggers) are still out of control and the yard is not worth using around dusk.
September 2, 2025
Reply from Aptive Pest Control - Baltimore
Hi William,
Thank you for sharing your experience. We’re concerned to hear that mosquitoes and chiggers are still impacting your yard despite recent treatments. At Aptive, our goal is to provide effective pest control that lets you enjoy your outdoor spaces comfortably. Please reach out to us at socialmedia@goaptive.com so we can review your account, reassess your treatment plan, and take steps to better target these pests so your yard is safe and enjoyable again.
-Jasmine
Awesome service
Awesome service! The tech who came out did a very thorough job. Since we've had Aptive Pest Control come monthly, our spider population has pretty much been decimated. It's wonderful.
September 10, 2025
Reply from Aptive Pest Control - Baltimore
Hi Yvonne,
Thank you for sharing your feedback. We’re thrilled to hear that our service has made such a noticeable difference with your spider population and that your service professional was thorough. At Aptive, we strive to provide effective, consistent pest control while ensuring our customers feel confident and comfortable in their homes, and it’s wonderful to know that has come through for you.
-Jasmine
Reply from Aptive Pest Control - Baltimore
Hi Melinda,
Thank you for sharing your feedback! We’re thrilled to hear that our team member was knowledgeable, efficient, and personable. At Aptive, we take pride in delivering effective pest control while ensuring our service professionals provide a positive and friendly experience, and it’s wonderful to know our efforts are appreciated.
-Jasmine
Problematic yellow jacket nest in the ground.
I had a concern about 2 yellow jacket nests in my yard that I tried to patiently ignore as they are useful pollinators. But two adults have been stung multiple times and believed with roadside location it that was an unsafe situation pets and walking passerbys. Aptive is my general household pest company but didn't know if they could handle yellow jacket nests specifically. They assured me they did and came within 24 hours. They use both natural and target chemicals to eradicate in addition to setting up a yellow jacket lure. Generally pretty successful though followed up with some Dawn soap as to two remaining yellow jackets were in the area.
August 20, 2025
Reply from Aptive Pest Control - Baltimore
Hi Nancy,
Thank you for sharing your detailed experience with Aptive. We’re glad we could respond quickly and help make your yard safer for both your family and pets. It’s great to hear that our team was able to address the yellow jacket nests using targeted methods while keeping your safety in mind. We appreciate your patience and understanding throughout the process and are happy that the follow-up steps helped manage the remaining yellow jackets. Your feedback is important to us, and we’re honored to be your trusted pest control partner.
-Jasmine
I have had 3 technicians
I have had 3 technicians. THE LAST ONE, named Brian sprayed inside and out (for roaches? Not sure) He dusted for spider webs and treated for the rodents. He was the only technition to do all of this. There is no comunication between "this time" and "next". Eventhough the technicians change. THE FIRST technician said "the next time" my home inside would be treated for rodents. MOVE ALL FURNITURE FROM THE WALL. OF COURSE I did this, OF COURSE the second technician not only did not know; he wasn't even PREPARED to treat outside(???). I have a "year"contract. I WAS LIED to by the sales person who I purchased the contract about the price of the monthly service. I have PURCHASED ON MY OWN a product called First Strike (difethialone). It appears to work. IF I had it to do over, I would have done better reserch. I am "stuck" with this for the next 10 months.
August 20, 2025
Reply from Aptive Pest Control - Baltimore
Hi Tamu,
Thank you for sharing such a detailed review. We’re glad to hear Brian provided thorough service, but it’s clear we haven’t delivered that same consistency on every visit. At Aptive, your home should be serviced with care and clear communication each time, and it’s disappointing we fell short.
The confusion regarding your service plan and the instructions you were given is also concerning. You should never feel misled about pricing or have to prepare your home only to find out a service can’t be completed as promised.
We’d like to review your account to address these concerns, ensure future services are handled properly, and clarify anything about your plan. If you’d like to go into further detail, please don’t hesitate to reach out at socialmedia@goaptive.com so we can work to make this right.
Thank you for being part of the Aptive neighborhood, we truly appreciate your trust.
-Jasmine
All of the Technicians
All of the Technicians, that came and have serviced my property, did an outstanding job and some even posted pictures afterwards. After 6 years of service, I haven’t had any problems/issues. Keep up doing what you’ve doing. Thank you so very much.
August 15, 2025
Reply from Aptive Pest Control - Baltimore
Hi Bernard and Sheryl,
Thank you for taking the time to share your experience and for trusting Aptive with your home for the past six years! We’re thrilled to hear that our service professionals have consistently done an outstanding job and that the service photos have been helpful. It’s wonderful to know that you haven’t had any problems or issues over the years, that’s exactly the kind of experience we aim to provide.
We truly appreciate your loyalty and kind words, and we look forward to continuing to protect your home for many years to come.
-Jasmine
Reply from Aptive Pest Control - Baltimore
Hi there,
Thank you for your feedback! We’re thrilled to hear you had a great experience with Aptive. Providing reliable service and making sure our customers feel taken care of is our top priority, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
We have had troubles with mosquitoes…
We have had troubles with mosquitoes and knats for the last several months. I have voiced my concern via email, text and spoke with the person who treated my property. No one has acknowledged the issue and tried to resolve it for me. The only difference I have noticed since using Aptive is that ants are no longer an issue. Not sure it’s worth $180.00 a month.
August 3, 2025
Reply from Aptive Pest Control - Baltimore
Hi Jeanne,
Thank you for sharing your honest feedback. I understand how frustrating it must be to continue dealing with mosquitoes and gnats for months, especially after reaching out multiple times without your concerns being addressed. This is not the level of responsiveness or results Aptive strives to provide. While I’m glad to hear the ant issue has improved, I want to make sure we tackle the mosquito and gnat activity as well so you can feel the full value of your service. Please reach out to us at socialmedia@goaptive.com so we can review your account, arrange a targeted follow-up, and work toward delivering the results you were expecting. We value you as part of the Aptive neighborhood and want to make this right.
-Jasmine
HORNETS!!!!
We had a very large hornets nest that our technician
took care of. Additionally he gave us the key to keep them from returning.
July 24, 2025
Reply from Aptive Pest Control - Baltimore
Hi Alan,
Thank you for sharing your experience! We’re glad to hear our service professional was able to take care of the large hornets nest effectively and provide you with the key to help prevent them from returning. At Aptive, we’re committed to thorough, lasting solutions and appreciate you being part of the Aptive neighborhood.
-Jasmine
The company is efficient the people are…
The company is efficient the people are friendly. They are organized and get you taken care of.
July 24, 2025
Reply from Aptive Pest Control - Baltimore
Hi there,
We’re so glad to hear you’ve had such a positive experience with Aptive! Knowing that you’ve found our team to be efficient, friendly, and organized means a lot to us, as those are exactly the qualities we work hard to deliver. Thank you for being part of the Aptive neighborhood, we look forward to continuing to take great care of your home.
-Jasmine
Think twice before using this company
Original appointment was scheduled for 7/18. After technician drove by my house to service another customer in the same neighborhood I received notice that my appointment had to be canceled. I have dogs that use a doggy door at any time so I have to arrange my schedule to be present for all appointments to be able to close off the door and reopen. I lost a day to be able to do other necessary things and had to be an available to do it again on the rescheduled day of 7/22. I was also unaware that I was expected to remove the used traps from garage area as the dirty ones were left and new ones were placed next to the dirty ones. The technician the previous month never checked or replaced them. I also found the used “wet” trap for mosquitoes/ wasps/ flies? lying open in my trash can that I assume I was expected to dispose of. If I had known when my husband signed us up for this service that there was a cancellation cost I would not have agreed to this service. There was also a billing issue but that was resolved.
July 22, 2025
Reply from Aptive Pest Control - Baltimore
Hi Hugh,
Thank you for sharing your detailed experience with us. We truly understand how important it is to coordinate appointments around your schedule, especially with pets at home, and we’re sorry for the inconvenience caused by the rescheduling on 7/18. Your time is valuable, and we regret that it impacted your day.
Regarding the trap maintenance and disposal, we appreciate you bringing this to our attention. Proper handling of traps is a key part of our service, and it sounds like we missed the mark here. We will review this with our team to ensure clearer communication and better service going forward.
We also understand your concerns about the cancellation fee, and we apologize if this wasn’t clearly explained at signup. We aim to be transparent and will use your feedback to improve how we communicate contract details.
Thank you for acknowledging that the billing issue was resolved. If you have any further questions or need assistance, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. We appreciate you choosing Aptive and hope to make your future experiences smoother.
-Jasmine
Very good overall service over the years to the present
Regular service is comprehensive and additional attention to problem areas are invited. Technicians performing work are friendly and conscientious. Effort is made to remind the customer of application dates and availability.
July 19, 2025
Reply from Aptive Pest Control - Baltimore
Hi Mark,
Thank you for your detailed feedback! We’re glad to hear that our regular service is comprehensive and that our service professionals are both friendly and conscientious in their work. At Aptive, we believe in personalized care—addressing your specific concerns while keeping you informed every step of the way. We truly appreciate you being a valued member of the Aptive family and look forward to continuing to protect your home.
-Jasmine
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