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Aptive Pest Control - Orange County Reviews 176

TrustScore 4.5 out of 5

4.5

22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US


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Rated 5 out of 5 stars

Inform me when they are coming, give me notice as to timing, knock on my door when arrive, send me lots of pictures as to what they have done afterwards, bill me as per my request.

Company replied

Rated 5 out of 5 stars

He found wasp nests that were so hidden I hadn't noticed them. I always look for them in the spring. He got them down. He sprayed well all around. I forgot to point out the weird snails (with po... See more

Rated 4 out of 5 stars

The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... See more

Company replied

Rated 4 out of 5 stars

I cannot find my previous review to edit it. Spoke to the service tech yesterday. My review was about the company and not him. I had previously called and cancelled my appt and changed to another... See more

Company replied


Company details

  1. #2 of 5 best companies in Pest Control Service

About Aptive Pest Control - Orange County

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, United States

  • 19514000174
Promotion box for Aptive Pest Control - Orange County

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

176 reviews

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Rated 5 out of 5 stars

I appreciate the call 30

I appreciate the call 30 - 46 minutes before they arrive. They always ask if there are any things that need special attention on this visit.

April 28, 2026
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Reply from Aptive Pest Control - Orange County

It's fantastic to hear that the advance call before arrival has been helpful for you, and that our service professionals take the time to check in about any specific concerns before starting the treatment, D. That kind of communication and attention to detail is exactly what we aim for to keep things smooth and tailored to your needs. Your satisfaction means the world to us, and we're grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Rated 4 out of 5 stars

Over a year and no major issues

The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful.
Reason: I had to call to reschedule a second non-contractual visit due to the the tech not texting me when they got here. Since they didn’t text me, they didn’t service my back yard. It took me a good half hour to finally get on the line with someone, also due to my frustration with their AI answering service.

April 24, 2026
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Reply from Aptive Pest Control - Orange County

Hi there,

Thank you for taking the time to share this, and I’m really sorry for the frustration you experienced. I can understand how stressful it must have been trying to reach someone quickly, especially when you were also dealing with a missed backyard service due to the communication issue. That’s not the experience we want for you at Aptive.

We also hear your feedback about our phone system and how difficult it felt to get through to a person. That’s important, and we know how much smoother things need to be when you’re trying to resolve something on your account.

At Aptive, we aim to make every part of the experience feel handled smoothly, from arrival communication to follow-up support, and what you described fell short of that. If you’re open to it, please reach out to us at socialmedia@goaptive.com so we can look into your visit and make this right. We appreciate you bringing this to our attention, and we’ve got this handled from here.

-Jasmine

Rated 5 out of 5 stars

Always great exceptional service

Always great exceptional service

April 22, 2026
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Reply from Aptive Pest Control - Orange County

Hi Sarah,

We really appreciate you sharing this, and it’s great to hear you consistently receive exceptional service. That kind of reliability is exactly what we strive for at Aptive, making sure every visit feels smooth, effective, and easy for you. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.

-Jasmine

Rated 3 out of 5 stars

The service was hours later than…

The service was hours later than expected. So that was frustrating as there was also no communication for this unexpected delay. Once technician got here, service was good.

April 14, 2026
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Reply from Aptive Pest Control - Orange County

Thank you for taking the time to share your feedback with us, John. We sincerely apologize for the delay in service and the lack of communication regarding the unexpected timing. We understand how important punctuality and clear communication are, and we're committed to improving in these areas. We're glad to hear that once our technician arrived, the service met your expectations. Your feedback is invaluable to us, and we will use it to ensure a better experience in the future. If there's anything else we can do for you, please let us know at socialmedia@goaptive.com, including your service address. We'd be happy to handle any lingering concerns you may have!

-Alexis

Rated 5 out of 5 stars

They come when they say they will be…

They come when they say they will be there, & quietly do their work. I like that they added the option for mosquito traps, which should allow a more pleasant stay in my backyard.

April 8, 2026
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Reply from Aptive Pest Control - Orange County

Thanks for taking a moment to share this with us, Barbara! We’re so glad to hear the team has been reliable and respectful while completing service, and that you’re looking forward to enjoying your backyard more with the mosquito traps. Your satisfaction means the world to us, and we're so grateful you've chosen Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Orange County

Hi Bonnie,

We’re thrilled to hear you experienced great communication and great service! At Aptive, we take pride in handling every detail with care to ensure your home is protected and your experience is seamless. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

The technician was awesome

The technician was awesome, very thorough.

March 27, 2026
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Reply from Aptive Pest Control - Orange County

Thanks for sharing this with us, Marilyn! IT's great to hear that you had a positive experience with our team and found the treatment to be thorough. Providing excellent service is our top priority, and your kind words mean a lot to us. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future! We're grateful to have you as a part of Aptive.

-Alexis

Rated 5 out of 5 stars

Easy to work with and friendly / knowledgable reps!

Aptive is very easy to work with and Luis Silva is a great representative of what customer service should be! He's friendly, thorough and goes the extra mile!

April 3, 2026
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Reply from Aptive Pest Control - Orange County

This is great to hear, Tessa! We love hearing that you find Aptive easy to work with and that Luis provided excellent customer service. It's wonderful to know that his friendly and thorough approach made such a positive impact. If there's anything else we can do for you, please don't hesitate to reach out. We really appreciate your trust in Aptive to handle your pest concerns!

-Alexis

Rated 5 out of 5 stars

Highly recommended Pest Control Service

I am completely satisfied with Aptive Pest Control service. I would definitely recommend this service to family and friends. The representatives are informative, service oriented and very professional. 👍🏽

April 2, 2026
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Reply from Aptive Pest Control - Orange County

Hi Vivian,

Thank you for taking the time to share this, it truly means a lot to all of us at Aptive. Hearing that you’re completely satisfied with the service and would recommend us to your family and friends is one of the best compliments we can receive.

We’re glad to know our service professionals have been informative, professional, and service-oriented. Our team works hard to make sure every visit leaves you feeling confident that things are truly handled.

Thank you for choosing Aptive and for being part of the neighborhood we’re proud to serve. 👍🏽

-Jasmine

Rated 5 out of 5 stars

I appreciated the communication from…

I appreciated the communication from your applicator (Rudy); it was excellent. Rudy texted me separated prior to and upon his arrival and asked for my input regarding any pest problems or issues that I may have noticed, which he could pay special attention to.

March 31, 2026
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Reply from Aptive Pest Control - Orange County

Hi Malcolm,

Thank you for sharing your experience! We’re thrilled to hear that Rudy’s communication and attention to detail made a difference. At Aptive, we pride ourselves on making sure every concern is handled carefully, so you can feel confident your home is protected. We’ll be sure to pass along your kind words to Rudy!

-Jasmine

Rated 5 out of 5 stars

Thorough and thoughtful.

A trainer and technician arrived about 7:40, and were very thorough. They were thoughtful in their work. They swept eves, moved chairs around patio table to spray, moved my dog’s water bowl so wouldn’t get sprayed. They worked quickly and quietly. I feel the job was really well done.

April 1, 2026
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Reply from Aptive Pest Control - Orange County

Hi there,

Thank you for taking the time to share such thoughtful feedback and for being part of the Aptive community! It’s great to hear that both the trainer and service professional were thorough and considerate during your visit, from sweeping the eaves to carefully moving items around your patio and your dog’s water bowl. Those small details really matter, and we’re glad their care and attention stood out.

At Aptive, our goal is to make sure every visit is handled with professionalism, respect for your home, and attention to the little things that make a big difference. Thank you for choosing Aptive and trusting us to keep things handled around your home!

-Jasmine

Rated 5 out of 5 stars

Rudy did an excellent job of…his specific work and his communicating with me.

Rudy did an excellent job of communicating with me and fulfilling expectations.

March 24, 2026
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Reply from Aptive Pest Control - Orange County

Hi Dianne,

Thank you for sharing your experience! We’re thrilled to hear that Rudy communicated clearly and met your expectations. At Aptive, we take pride in making sure every service is handled thoroughly and professionally, so our customers can feel confident their home is well cared for. We truly appreciate you choosing Aptive and trusting us to get it handled right.

-Jasmine

Rated 5 out of 5 stars

Aptive is such a great company

Aptive is such a great company! They send reminder texts and emails, and the schedule is flexible when needed. The techs are all friendly and communicate regularly and professionally.

March 28, 2026
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Reply from Aptive Pest Control - Orange County

Thank you for sharing this with us, Charissa! We’re really glad to hear you’ve had such a positive experience with the reminders, scheduling flexibility, and communication from the team. We appreciate your kind words and your trust in our team at Aptive to handle your pest concerns!

-Alexis

Rated 2 out of 5 stars

Mosquitoes

I know I should have said something sooner, but things have been busy. I signed up for you to take care of the insects, but I am not happy.
A pest control person comes out and sprays, cleans and leave 2 containers to take care of the insects but I still get bit by mosquitoes. The day after the last visit at 8am I was outside and was bitten really bad. I am tired of having to put on bug spray just to go outside for a couple of minutes.

March 11, 2026
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Reply from Aptive Pest Control - Orange County

Hi Dena,

Thank you for sharing this, I really appreciate you taking the time to let us know what’s been going on. I can understand how frustrating it is to still deal with mosquito bites, especially right after a service, that’s definitely not the experience we want for you.

At Aptive, our goal is to make your outdoor space comfortable so you don’t have to think twice about stepping outside, and it sounds like we haven’t gotten that fully handled yet. Mosquito control can sometimes take a few treatments to really break the cycle, but that doesn’t mean you should be left dealing with bites in the meantime.

We’d really like the chance to take a closer look and get this corrected for you. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and get a follow-up service scheduled to focus specifically on those mosquito concerns.

Thanks again for being part of the Aptive community, we’re here to make sure this gets handled the right way.

-Jasmine

Rated 5 out of 5 stars

Consistantly good work

very nice and got it all done. great job!

March 12, 2026
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Reply from Aptive Pest Control - Orange County

Hi Sue,

Thank you for sharing your experience! We’re glad to hear that our service professional was thorough and got everything handled efficiently.

At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, rest assured, we’ve got this handled.

-Jasmine

Rated 5 out of 5 stars

Very satisfied with the service and the…

Very satisfied with the service and the technician

March 3, 2026
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Reply from Aptive Pest Control - Orange County

Hi Carlos,

Thank you for sharing your feedback! We’re thrilled to hear that you’re very satisfied with both the service and our service professional. At Aptive, we strive to provide professional, thorough, and reliable service every time, and it’s wonderful to know our efforts are making a positive impact. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.

-Jasmine

Rated 5 out of 5 stars

Great service

Great service

March 6, 2026
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Reply from Aptive Pest Control - Orange County

Hi Ida,

Thank you for sharing your feedback! We’re glad to hear that you’re pleased with the service you’ve received. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

Good service

Good service, easy to schedule and great staff.

February 27, 2026
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Reply from Aptive Pest Control - Orange County

Hi Frank,

Thank you for sharing your experience! We’re glad to hear that scheduling has been easy and that our team provided good service with a friendly, professional approach. At Aptive, we take pride in delivering reliable, thorough, and attentive pest control, and it’s wonderful to know our efforts have made your experience positive. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

Bugs

He did a good job

February 27, 2026
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Reply from Aptive Pest Control - Orange County

Hi Jan,

Thank you for sharing your feedback! We’re glad to hear that our service professional did a good job. At Aptive, we take pride in delivering professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!

-Jasmine

Rated 5 out of 5 stars

VERY EFFECTIVE

SHOWED UP, COMPLETED DETAILS WE HAD DISCUSSED, POSSITIVE RESULTS!!!

February 25, 2026
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Reply from Aptive Pest Control - Orange County

Hi Manny,

Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team followed through on the details discussed and delivered positive results. Providing thorough, effective service is always our goal, and it’s wonderful to know our efforts made a difference. We truly appreciate you choosing Aptive to protect your home.

-Jasmine

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