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Aptive Pest Control - Portland Reviews 

208
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TrustScore 4.5 out of 5

4.5

10260 SW Nimbus Ave, Ste M-4, 97223 Portland, OR, US

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Rated 5 out of 5 stars

Excellent service, treatments, and people who do an excellent job. They notify us when they are coming, when they are present, what they are concentrating on, & make a short video & pictures of them... See more

Company replied

Rated 3 out of 5 stars

Service is consistent, they communicate well regarding when the next service will be, and the technicians send me detailed reports about what was done, usually with photos. The issues I have had is re... See more

Company replied

Rated 4 out of 5 stars

Pest control technician was excellent and on-time. Did everything we asked. Only trouble...the company never says whether you have a morning or afternoon appointment, so you can end up spending th... See more

Company replied

Rated 4 out of 5 stars

Always friendly staff and very efficient, takes your property and treats it like their own. Been with Aptive for several years, and will continue with them as they treat for ants and come back for... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Portland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

  • 19712656224
Promotion box for Aptive Pest Control - Portland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.5

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.5

All reviews

(208)

21,124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Timely, professional service.

Technician notified me when she would arrive, arrived on time, was friendly, listened to my concerns and responded appropriately.
Completed the service in a timely manner and checked in at the end to determine if there were any lingering concerns.

February 12, 2026
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Reply from Aptive Pest Control - Portland

Hi Bob,

Thank you for sharing your experience! We’re thrilled to hear that our service professional was punctual, attentive, and responsive to your concerns. At Aptive, we strive to provide thorough, friendly, and professional service every visit, and it’s wonderful to know that reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.

-Jasmine

Rated 3 out of 5 stars

Service is consistent

Service is consistent, they communicate well regarding when the next service will be, and the technicians send me detailed reports about what was done, usually with photos. The issues I have had is regarding how often they come, and rescheduling. It's difficult to find a number to call to talk to a live person. And they try go come and charge more often than what I expect (around 6-8 times a year vs 4 times)

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Denise,

Thank you for taking the time to share your experience. We’re glad to hear that you find our service consistent, our communication clear, and the detailed service professional reports helpful, that’s exactly the type of experience we aim to provide at Aptive.

I also appreciate your honesty about the challenges you’ve experienced with scheduling, frequency of visits, and reaching a live person. Your feedback is important, and we’ll use it to improve our process so customers can more easily manage their service and have clarity around billing and visit frequency.

If you’d like, we’d be happy to review your account together to make sure your service schedule aligns with your expectations and address any questions about upcoming visits. Thank you again for sharing your feedback and giving Aptive the opportunity to continue providing protection for your home.

-Jasmine

Rated 4 out of 5 stars

We’ve had to request some call backs…

We’ve had to request some call backs because our ant situation was still happening. The return visits were always easily scheduled and at no charge. Over time, things seem to be getting under control.

February 11, 2026
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Reply from Aptive Pest Control - Portland

Hi Joe,

Thank you for sharing your experience. We’re glad to hear that our team was able to respond quickly with return visits at no extra charge and that your ant situation is gradually coming under control.

At Aptive, we aim to provide effective, reliable solutions and make the process as easy as possible for our customers, so it’s great to know that our scheduling and follow-up support met your needs. We truly appreciate your patience and for trusting Aptive to protect your home.

-Jasmine

Rated 5 out of 5 stars

Great and clean service

Great and clean service. On time

February 10, 2026
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Reply from Aptive Pest Control - Portland

Hi Robert,

Thank you for sharing your feedback! We’re glad to hear that your service was both timely and thorough. At Aptive, providing clean, reliable service is a priority, and it’s great to know that came through during your visit.

We truly appreciate you choosing Aptive and being part of our community. Your trust means a lot, and we look forward to continuing to provide service you can count on.

-Jasmine

Rated 4 out of 5 stars

Timely, polite, and thorough

The service providers are always thorough and polite and arrive within the time window specified

January 31, 2026
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Reply from Aptive Pest Control - Portland

Hi Therese,

Thank you so much for sharing this kind feedback! We love hearing that your service professionals have been thorough, polite, and respectful of the scheduled time window, that’s exactly the experience we strive to provide every visit. It means a lot to all of us here at Aptive that you’ve chosen us to care for your home, and we’re grateful to have you as part of the Aptive family. Please don’t hesitate to reach out if there’s ever anything more we can do for you!

-Jasmine

Rated 4 out of 5 stars

It was average to good

It was average to good. I have had problems with Aptive in the past, but they appear to be better now. I don't like needing this service and it seems to cost too much for the amount of time spent on site and the list of chemicals used. I fired them before, and will do so again permanently if my service is not found to my satisfaction.

February 6, 2026
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Reply from Aptive Pest Control - Portland

Hi Matthew,

Thank you for sharing your honest feedback and for giving Aptive another opportunity to serve your home. It means a lot to hear that things have felt improved, and we truly understand your concerns about cost, time on site, and the products used. Your satisfaction is very important to us, and we’re always here to review your service and make any adjustments needed to ensure you feel confident in the care you’re receiving. We genuinely appreciate you continuing to work with Aptive and the chance to provide a better experience.

-Jasmine

Rated 5 out of 5 stars

Always very polite

Always very polite, knowledgeable and professional.

February 6, 2026
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for your kind words! We’re so glad to hear that our team has consistently been polite, knowledgeable, and professional during your visits. Providing reliable and thorough service is what we strive for at Aptive, and it means a lot to know our efforts are making a positive impact. We truly appreciate you choosing Aptive to care for your home!

-Jasmine

Rated 5 out of 5 stars

Friendly and thorough on

Friendly, thorough, well explained

January 28, 2026
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Reply from Aptive Pest Control - Portland

Hi Jean,

Thank you for sharing your feedback. We’re glad to hear that our service was friendly, thorough, and well explained. Providing clear communication while delivering effective, reliable service is exactly what we strive for at Aptive.

We truly appreciate you choosing Aptive to care for your home and for taking the time to recognize our team’s efforts.

-Jasmine

Rated 5 out of 5 stars

Good employee

Tyler called ahead to review what needs to be done. He is efficient and gets right to work. Appreciate that he explains what is being done and ways to improve.
very good employee.

January 15, 2026
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Reply from Aptive Pest Control - Portland

Hi Charlie,

Thank you for sharing your experience! We’re thrilled to hear that Tyler provided clear communication, worked efficiently, and took the time to explain the service and offer helpful tips. At Aptive, we take pride in having knowledgeable, professional service professionals who make sure our customers feel informed and confident in the work being done.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 5 out of 5 stars

Effective service

Effective service. Excellent communication regarding scheduling, products used. Friendly & professional service operators.

January 10, 2026
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Reply from Aptive Pest Control - Portland

Hi Patrick,

Thank you for sharing your feedback! We’re glad to hear that our service has been effective and that our team provided clear communication about scheduling and the products used. At Aptive, we take pride in having friendly, professional service operators who deliver thorough, reliable pest control while keeping our customers informed and confident in the results.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Rated 4 out of 5 stars

Always friendly staff and very…

Always friendly staff and very efficient, takes your property and treats it like their own.

Been with Aptive for several years, and will continue with them as they treat for ants and come back for free if you notice a swarm before your next service date.

January 15, 2026
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Reply from Aptive Pest Control - Portland

Hi there,

Thank you for taking the time to share your experience! We’re thrilled to hear that our team’s friendliness and efficiency have made a positive impact, and that you feel confident in how we care for your property.

We truly appreciate your loyalty over the years and are glad that our ongoing ant treatments and commitment to follow-up service have made a difference. At Aptive, we strive to provide reliable, thorough service and peace of mind for every customer, every visit.

Thank you for being a valued part of the Aptive neighborhood. We look forward to continuing to serve you for years to come!

-Jasmine

Rated 5 out of 5 stars

David was very good

David was very good. He had been here before, and it was a benefit to have someone do the service that had done it before. I appreciated his attention to detail. Thanks, David.

January 15, 2026
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Reply from Aptive Pest Control - Portland

Hi Kathy,

Thank you for sharing your experience! We’re thrilled to hear that David provided attentive, detailed service and that having someone familiar with your property made a positive difference. Consistency, thoroughness, and personalized care are exactly what we strive for at Aptive, and it’s wonderful to know that David reflected that during your visit. We’ll be sure to pass along your kind words. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Rated 5 out of 5 stars

Really good communication

Really good communication. prompt arrival and very helpful, descriptive photographs.

January 7, 2026
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Reply from Aptive Pest Control - Portland

Hi Michael,

Thank you for sharing your experience with us. We’re so glad to hear that the communication was clear, the arrival was prompt, and that the photos were helpful and informative. That kind of follow-through is something we really value at Aptive, and it’s great to know it made a difference for you.

We appreciate you choosing Aptive and allowing us to take care of your home. Thanks for being part of the Aptive community, it truly means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

Tyler Peerenboom was fantastic and the…

Tyler Peerenboom was fantastic and the absolute best Aptive representative. I’ve had come to my house. I’ve probably had four others here at one time or another over the past six months. Tyler was highly informative, helpful, courteous, and really knew what he was doing. Far better than the other reps that have come to my house. You don’t wanna lose Tyler as an employee… Give him a raise and a promotion! I cannot say enough, good things about him… I finally feel like my Bug problem is under control, thanks to Tyler!

January 10, 2026
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Reply from Aptive Pest Control - Portland

Hi Donna,

We’re thrilled to hear about your experience with Tyler! It’s wonderful to know that his knowledge, professionalism, and care have made such a difference in your home and helped you feel confident that your bug problem is under control. At Aptive, we take pride in having service professionals who go above and beyond for our neighbors, and feedback like yours truly makes our day. Thank you for choosing Aptive and being part of our community. We’ll be sure to share your kind words with Tyler!

-Jasmine

Rated 4 out of 5 stars

My only comment is I had notification…

My only comment is I had notification that Aptive would be performing service over a week ago however no one showed up - I did not get a "heads up" for the arrival of the technician yesterday - but he performed his job as expected - thank you

January 9, 2026
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Reply from Aptive Pest Control - Portland

Hi Ginny,

Thank you for taking the time to share your feedback. I completely understand how frustrating it can be to not receive timely notifications about service, especially when you were expecting a visit.

I’m glad to hear that, despite the communication hiccups, the service professional was able to complete the job as expected. At Aptive, we aim to provide both effective pest control and clear communication, and your feedback helps us improve both.

We truly appreciate you being part of the Aptive family and for letting us know about your experience. We’ll use this to ensure notifications are more consistent moving forward.

-Jasmine

Rated 5 out of 5 stars

What to know

Don't know. They just do the outside so don't see what is done except for the pictures.

January 7, 2026
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Reply from Aptive Pest Control - Portland

Hi Kathy,

Thank you for sharing your feedback. We understand that it can sometimes be hard to see the work being done when our services focus on the exterior of your home.

At Aptive, we take care to provide clear updates and photos so our customers know exactly what’s been addressed and how we’re protecting your home. Your feedback is helpful, and we’ll continue looking for ways to make our service and communication even clearer.

We truly appreciate you choosing Aptive and being part of our community.

-Jasmine

Rated 5 out of 5 stars

Very Professional and on time

Very Professional and on time. Addressed all areas of concern

December 31, 2025
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Reply from Aptive Pest Control - Portland

Hi AJ,

Thank you for sharing your experience! We’re glad to hear that our team was professional, on time, and able to address all of your areas of concern. At Aptive, providing thorough and reliable service is our goal, and your feedback means a lot to our team.

-Jasmine

Rated 5 out of 5 stars

They always inform me what they are…

They always inform me what they are doing and what they notice. They take pictures of their services and focus on areas as I request. They are friendly and helpful!

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Cheryl,

Thank you for sharing such kind feedback. We’re glad to hear our service professionals keep you informed throughout the visit, take the time to document their work, and focus on the areas that matter most to you. That level of communication and attention to detail is something we truly value at Aptive.

We also appreciate you recognizing how friendly and helpful the team has been. Thank you for choosing Aptive and for being a part of our community, we’re grateful for the opportunity to care for your home.

-Jasmine

Rated 5 out of 5 stars

Good service...

Good service...very friendly guy who did the service today. I really appreciate the pictures of the work being done. The results are good.

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Jan,

Thank you for taking the time to share your experience! We’re glad to hear your service professional was friendly and that the photos and thorough work made a difference. Providing clear communication and effective results is what we strive for at Aptive, and it’s wonderful to know it met your expectations.

We appreciate you choosing Aptive and for trusting us to help protect your home.

-Jasmine

Rated 5 out of 5 stars

Communication

December 30, 2025
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Reply from Aptive Pest Control - Portland

Hi Scott,

Thank you for taking the time to leave feedback! We’re glad to hear our communication has made a positive impact, as keeping our customers informed is a top priority at Aptive.

We appreciate you choosing Aptive and trusting us to help protect your home.

-Jasmine

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