George was knowledgeable and diligent in fumigating all areas where it was needed. He knocked down growing wasp and hornet nests that we had not noticed previously.
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Technician asked about my needs, was friendly and professional. The only thing I don’t like is that my appointment was switched from my original request without my being notified. I asked for a Satu... See more
Company replied
Very professional and polite teams that come out to service. The results are great too. Mosquitos have been managed the best ever. We can be outside peacefully without those pests.
Company replied
Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
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Company details
- #2 of 6 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.4
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent performance consistently!
Techs do an excellent job. They are very detailed in their scope of work and always check in for concerns they should pay more attention to. Pics are provided at the end of their session to show their work. I am very satisfied to be a long time customer and have not found a better pest control after being with Aptive.
July 23, 2025
Reply from Aptive Pest Control - San Antonio
Hi Araceli,
Thank you so much for your generous feedback and for being a valued member of the Aptive family for so long. We’re delighted to hear that our service professionals’ attention to detail, thorough communication, and use of photos to show their work have made such a positive impact on your experience.
Your trust means everything to us, and it’s incredibly rewarding to know that after all your experiences, Aptive remains your top choice for pest control. We’ll continue working hard to maintain the high standards you expect and deserve.
Please don’t hesitate to reach out if there’s ever anything more we can do to assist you. Thanks again for your continued support!
-Jasmine
Very pleased with my Aptive service
Very pleased with my Aptive service. I always get great communication from the company reminding me when my next service will be. I always get great communication from the service tech to let me know when he will arrive and when he has completed the service with pictures showing where ge sprayed and any concerns.
July 22, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been so pleased with your Aptive service and that our communication has helped keep you informed every step of the way. From reminder notifications to detailed updates and photos from your service professional, we want every part of your experience to feel seamless and transparent. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the care and consistency you can count on.
-Jasmine
The representatives from your company…
The representatives from your company are always so friendly & knowledgeable
July 16, 2025
Reply from Aptive Pest Control - San Antonio
Hi Marcia,
Thank you so much for your kind words! We’re delighted to hear that our team’s friendliness and knowledge have made a positive impression. At Aptive Environmental, we believe that great service starts with people who truly care and know how to help.
We’re grateful to have you as part of the Aptive family and look forward to continuing to provide the attentive, expert care you deserve.
Thanks again for sharing your experience!
-Jasmine
You raised your price
You raised your price. The chemicals that you used in our house were very strong and offensive to older people. We are both 85.
I consider it unethical, but you shortened my visit dates and I had to call and talk through a longer time between services. This was several months ago.
July 24, 2025
Reply from Aptive Pest Control - San Antonio
Hi James,
Thank you for sharing your experience with us, and we truly appreciate you being part of the Aptive family. We understand how important it is for pest control treatments to be safe and comfortable—especially for older adults—and we’re sorry to hear the products used felt too strong in your home.
Regarding the pricing and service schedule changes, we know these can feel frustrating, and we apologize if the adjustments weren’t communicated clearly. Your comfort and trust are important to us, and we want to ensure your treatment plan fits your needs.
If you’d be willing, please reach out to us at socialmedia@goaptive.com or confirm your service address so we can review your account and discuss how we might better accommodate your preferences moving forward. We’re here to support you and appreciate the opportunity to make things right.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Daniel,
Thank you for sharing your experience! We believe that keeping our customers informed about the treatments and products we use is key to building trust and confidence. It’s great to hear that your service professional took the time to explain everything clearly.
We appreciate you being a part of the Aptive family and are here whenever you need us!
-Jasmine
Salesperson insisted decision be made…
Salesperson insisted decision be made that day to get discount. I had not contacted them, they contacted me. Was not looking for the service.
July 16, 2025
Reply from Aptive Pest Control - San Antonio
Hi Wayne,
Thank you for sharing your experience. We're sorry to hear that the interaction felt high-pressure—that's not the kind of first impression we want to leave. At Aptive Environmental, we believe in creating a respectful and informative experience, especially when introducing our services to potential customers.
While our representatives may offer same-day promotions, no one should ever feel rushed or uncomfortable during that process. We appreciate your feedback and will use it as a coaching opportunity to ensure our team is upholding the level of professionalism we expect.
Thanks again for bringing this to our attention.
-Jasmine
I have used this service for several…
I have used this service for several years. I have noted that my homestead has fewer pest and insects than my neighbors. I enjoy the friendly and cordial attitude of the technician who serv ice my homestead. I've had offers for cheaper services, but I think that quality matters.
July 23, 2025
Reply from Aptive Pest Control - San Antonio
Hi Bobby,
Thank you so much for your continued trust in Aptive over the years! It means a lot to know you've seen a noticeable difference in your home compared to your neighbors, and we’re proud to be part of that peace of mind. We're also glad to hear our service professional’s friendly attitude hasn’t gone unnoticed—it’s that personal connection we always aim for. We agree with you wholeheartedly—quality makes all the difference, and we’re grateful you choose Aptive to deliver it!
-Jasmine
The most important thing was resolving…
The most important thing was resolving the wasp problem
July 8, 2025
Reply from Aptive Pest Control - San Antonio
Hi Aileen,
Thank you for sharing your feedback! We understand how important it is to effectively resolve wasp problems, and we’re glad we could help protect your home and give you peace of mind. At Aptive, addressing your biggest concerns quickly and thoroughly is always our top priority. We appreciate you being part of the Aptive family and look forward to continuing to serve you.
-Jasmine
Great service always making,sure they…
Great service always making,sure they take care of problems areas if any.
July 15, 2025
Reply from Aptive Pest Control - San Antonio
Hi Diane,
Thank you for the kind words! We're so glad to hear that our team consistently delivers the level of service you expect—especially when it comes to addressing problem areas with care and attention. At Aptive, we’re committed to protecting your home with thoughtful, thorough service every time. We truly appreciate you being a part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Brian,
Thanks for sharing your experience! We're so glad we could respond quickly and help take care of that hornet issue for you. Fast, effective service is something we truly strive for at Aptive, and it’s great to hear our team was able to be there when you needed us. We’re grateful to have you as part of the Aptive family and are always here to help with any future concerns!
-Jasmine
Came on time and listened to what I…
Came on time and listened to what I needed treated. Great service by Cory.
July 11, 2025
Reply from Aptive Pest Control - San Antonio
Hi Cathy,
Thank you for sharing your experience! We’re glad Cory was able to arrive on time and attentively address your specific needs. Providing great service with care and professionalism is what we aim for at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
The techs are in and out and don't…
The techs are in and out and don't dwell around. The only bugs we see are the dead ones even in the garage.
July 10, 2025
Reply from Aptive Pest Control - San Antonio
Hi Joe,
Thanks so much for the feedback! It’s great to hear that you’re seeing results and that our service professionals are efficient while still getting the job done. At Aptive, we’re all about keeping your home protected with minimal disruption—so knowing the only bugs you’re seeing are the dead ones means we’re on the right track! We appreciate you being a part of the Aptive family.
-Jasmine
Hostile salesman
Used to have aptive pest control. Did not continue service because of unreasonable price, lack of consistency with service, and ineffective treatment. Salesman came to my home to try to renew services and was very hostile and unprofessional. Called customer service to report and they were not helpful. Do not recommend.
April 16, 2025
Unprompted review
Reply from Aptive Pest Control - San Antonio
Hi JR,
We’re truly sorry to hear about your experience and appreciate you taking the time to share it. At Aptive, we aim to provide not only effective pest control but also respectful, professional interactions every step of the way—from the first knock at your door to ongoing service.
It’s clear from your review that we fell short on several fronts: pricing transparency, service consistency, treatment results, and, most importantly, the way you were treated. That’s not the standard we hold ourselves to, and it’s deeply disappointing to hear that your concerns weren’t properly addressed when you reached out.
We’d really value the chance to make this right. If you’re open to it, please contact us at socialmedia@goaptive.com so we can gather more details and ensure your feedback is thoroughly reviewed. We’re committed to learning from this and making the necessary improvements—for you and for every customer who trusts Aptive with their home.
-Jasmine
Always Great Service
I appreciate that even though I'm not able to text back during work, the Aptive Pest Control technician thorough communicates each step they're taking. It's helpful to me and I feel more confident about the work they're doing.
July 3, 2025
Reply from Aptive Pest Control - San Antonio
Hi Meg,
Thank you for taking the time to share your experience! We’re glad to hear that our service professional’s clear and thorough communication helps you feel confident about the work being done, even when you can’t respond right away. At Aptive, we believe keeping you informed every step of the way is key to providing the best service possible. We truly appreciate your trust and look forward to continuing to protect your home with care.
-Jasmine
Excellent Customer Service
The technician came and was very friendly and professional. He explained what he was doing to prevent any future issues. The service was exceptional and was very thorough.
June 26, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you so much for sharing your experience! We're thrilled to hear that your service professional was friendly, thorough, and took the time to walk you through the treatment. At Aptive, we believe that great service is not just about pest control—it's about communication, care, and making sure you feel confident in the protection of your home. We truly appreciate you being part of the Aptive family!
-Jasmine
I would not recommend this company to…
I would not recommend this company to anyone! They should list themselves as a spray company because that’s all they do. They do not do an inspection of the home to assess for pests. They literally come and spray around and leave. When you ask them for more services the technicians are visibly annoyed and refused my services. Had them come back multiple times to address a beehive and ants and the ants are still here and they did not spray after bee removal, so those came back too within a day. Horrible company.
June 12, 2025
Reply from Aptive Pest Control - San Antonio
Hi David,
Thank you for taking the time to share your experience. We're really sorry to hear that your service didn’t meet expectations and that you felt dismissed when asking for additional help. That’s not the level of care or professionalism we aim to deliver at Aptive.
Our service professionals are trained to do more than just spray—they’re expected to assess each home’s unique pest issues and apply targeted solutions accordingly. It’s clear from your review that we fell short, especially when it came to follow-through on the beehive and ant concerns you’ve been dealing with. That’s frustrating, and we completely understand why you’re disappointed.
We truly appreciate your feedback—it helps us identify where things went wrong so we can make it right. I’d like to make sure your account is reviewed by a local service manager who can take a closer look and help find a resolution that restores your confidence in us. If you're open to it, we’d love another chance to show you the level of service Aptive is committed to providing. Please reach out to us at socialmedia@goaptive.com.
Thank you again for sharing your experience, and for giving us the opportunity to improve.
-Jasmine
Good service reasonable price and caring people
Employee was knowledgeable, personable and went the extra mile.
June 18, 2025
Reply from Aptive Pest Control - San Antonio
Hi David,
Thank you for the kind words! We're so glad to hear that your service professional was knowledgeable, personable, and went the extra mile—that’s exactly the level of care we aim to provide at Aptive.
We appreciate your trust and are proud to have you as part of the Aptive neighborhood. We're always here to help keep your home protected!
-Jasmine
Phone contact was easy, having to reschedule due to rain.Tech was very knowledgeable & thorough…
Tech was very knowledgeable & thorough in finding the many ant hills in the yard. Also removed several small wasp nests.
June 7, 2025
Reply from Aptive Pest Control - San Antonio
Hi Susan,
Thank you for sharing your experience! We’re glad to hear that our scheduling was convenient and that our service professional provided thorough and knowledgeable service—finding those ant hills and wasp nests takes a keen eye. We always aim to deliver effective solutions with clear communication, rain or shine!
We appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Irma,
Thank you so much for your kind words! We’re delighted to hear you’ve had an excellent experience with Aptive. Providing top-quality service and peace of mind is what we’re all about.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Appointments are not set in advance
Appointments are not set in advance. Sometimes they only give you 24 hour notice that they will be servicing.
May 20, 2025
Reply from Aptive Pest Control - San Antonio
Hi Elizabeth,
Thank you for your honest feedback. We understand how important it is to have appointments scheduled well in advance to plan your day comfortably. At Aptive, we strive to provide clear communication while balancing the dynamic nature of scheduling.
We’re currently reviewing our notification process to offer better advance notice whenever possible. Your input helps us improve, and we appreciate your patience as we work to make scheduling smoother for you.
Thanks again for choosing Aptive — we value your business and your trust.
-Jasmine
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