Professional service worker texted his ETA, then knocked and oversized himself and knocked again when done. Loved knowing when service started and ended, and a text if I’m not home, with this info wou... See more
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George was knowledgeable and diligent in fumigating all areas where it was needed. He knocked down growing wasp and hornet nests that we had not noticed previously.
Company replied
Technician asked about my needs, was friendly and professional. The only thing I don’t like is that my appointment was switched from my original request without my being notified. I asked for a Satu... See more
Company replied
Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
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Company details
- #2 of 6 best companies in Pest Control Service
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.4
Excellent
189 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Appointments are not set in advance
Appointments are not set in advance. Sometimes they only give you 24 hour notice that they will be servicing.
May 20, 2025
Reply from Aptive Pest Control - San Antonio
Hi Elizabeth,
Thank you for your honest feedback. We understand how important it is to have appointments scheduled well in advance to plan your day comfortably. At Aptive, we strive to provide clear communication while balancing the dynamic nature of scheduling.
We’re currently reviewing our notification process to offer better advance notice whenever possible. Your input helps us improve, and we appreciate your patience as we work to make scheduling smoother for you.
Thanks again for choosing Aptive — we value your business and your trust.
-Jasmine
Very well sprayed
April 19, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thanks for the kind words! We're so glad to hear everything was thoroughly treated -- our service professionals take pride in making sure every spray is done with care and attention. It means a lot to have you with us here at Aptive, and we're always just a call away if you ever need anything between visits!
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Robert,
Thanks so much for the kind words! We’re proud that our team could provide quick, friendly, and knowledgeable service—that’s exactly the experience we aim for at Aptive. We appreciate having you in the Aptive family and look forward to keeping your home protected with care.
-Jasmine
They come as scheduled and I have no…
They come as scheduled and I have no insects or rodents.
May 22, 2025
Reply from Aptive Pest Control - San Antonio
Hi Tammy,
Thanks for sharing this -- it's always great to hear when everything's running smoothly! Staying on schedule and keeping your home comfortable is exactly what we aim for at Aptive, so knowing that we've delivered on both means a lot. We're grateful to have you with us and appreciate the opportunity to help protect your space with care and consistency. Thanks for being part of the Aptive family!
-Jasmine
I am constantly having to call y'all…
I am constantly having to call y'all back for mosquitos.
May 7, 2025
Reply from Aptive Pest Control - San Antonio
Hi Chad,
Thank you for taking the time to share your feedback. We're really sorry to hear that mosquitoes have continued to be an issue -- especially when you're counting on Aptive to help keep them at bay. That's not the kind of experience we want for you. Your time matters, and having to call back repeatedly is understandably frustrating.
We'd love the opportunity to take a closer look at your service plan and make sure you're getting the support and treatments needed to make a real difference. Our team will be reaching out directly, but in the meantime, feel free to contact us at socialmedia@goaptive.com -- we're here and ready to help!
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Elizabeth,
Thank you for your kind words! We’re delighted to hear you found our service great and thorough. At Aptive, we take pride in providing careful, detailed care to keep your home comfortable.
We appreciate having you as part of the Aptive family and look forward to continuing to protect your home. If you ever need anything, just reach out — we’re always here to help!
-Jasmine
Excellent service for the outside…
Excellent service for the outside pests. Service man was very knowledgeable about his service for our home.
May 17, 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you so much for sharing your experience! At Aptive, we’re committed to delivering top-notch service, especially when it comes to protecting your home’s exterior. It’s wonderful to hear our service professional brought both knowledge and care to your visit. We truly appreciate you choosing Aptive and look forward to continuing to keep your home comfortable!
-Jasmine
Bugs are dead!
May 22, 2025
Reply from Aptive Pest Control - San Antonio
Hi Mark,
We love hearing that, and it’s exactly why we do what we do! Thanks for trusting Aptive to take care of those pesky bugs. Knowing they’re gone means we’re doing our job right. If you ever need anything else, we’re just a call away!
-Jasmine
I’ve lost trust!
My house was initially sprayed several weeks ago and roaches continue to appear in my kitchen. Aptive has been to my house 3 times since the initial spray and the problem continues. I’ve lost trust on the product they use.
May 3, 2025
Reply from Aptive Pest Control - San Antonio
Hi Jorge,
Thank you for sharing your experience with us. We completely understand how frustrating it can be to continue seeing roaches despite multiple visits — that’s definitely not the feeling we want you to have with Aptive. Your trust means everything to us, and it’s clear we haven’t met your expectations so far.
We want to assure you that we take your concerns seriously and are committed to finding the right solution for your home. Sometimes stubborn pests require a closer look and a tailored approach, and we’d like to work with you directly to address the issue more effectively.
Please reach out to us at socialmedia@goaptive.com so we can review your service history and explore additional options to regain your confidence and keep your home comfortable. We appreciate your patience and the opportunity to make this right. Thanks for being a part of the Aptive community.
-Jasmine
Technician was very professional and…
Technician was very professional and listened to my concerns
May 5, 2025
Reply from Aptive Pest Control - San Antonio
Hi Diana,
Thank you for sharing your experience! At Aptive, we believe that listening closely to your concerns is just as important as providing effective service. We're glad our service professional was able to give you the professional care and attention you deserve. It means a lot to us to be your trusted partner in keeping your home comfortable!
-Jasmine
Awesome Technician. Consistent Service.
Service technician is professional, courteous and takes time to make sure he's covered all the details with me.
May 3, 2025
Reply from Aptive Pest Control - San Antonio
Hi Mike,
Thanks so much for sharing this, and we're really glad to hear your experience with our Aptive service professional stood out in such a positive way! Taking the time to walk through the details and make sure you're fully informed is exactly the kind of care we aim to deliver on every visit. We truly appreciate you being a part of the Aptive family—it means a lot to us!
-Jasmine
Technician was great
Technician was great, he has visited before and it was nice that he remembered my particular concerns.
May 2, 2025
Reply from Aptive Pest Control - San Antonio
Hi Veronica,
Thank you for the great feedback! We’re thrilled to hear that our service professional remembered your concerns and provided excellent service. At Aptive, we aim to create lasting relationships with our customers, and it’s wonderful to know we’re meeting your expectations. If you need anything else, feel free to reach out—we’re here to help! Thanks again for choosing Aptive!
-Jasmine
Really?
Recommendation. If you want review scores, take this section out. Most will delete when requested
April 29, 2025
Reply from Aptive Pest Control - San Antonio
Hi Deanna,
Thank you for your feedback! At Aptive, we value customer input, whether through reviews or direct feedback, as it helps us continuously improve our services. If you ever need anything or have additional thoughts you'd like to share, we're here for you. Thanks again for being part of the Aptive family!
-Jasmine
Every time a tech came out to the house…
Every time a tech came out to the house they told me something different was on my plan. When i signed up for a certain treatment. They also tried coming out every 3 weeks when i wanted it every 3 months
March 30, 2025
Reply from Aptive Pest Control - San Antonio
Hi Ryan,
Thank you for sharing your feedback, and we truly apologize for any confusion you experienced with your plan. At Aptive, we aim to ensure that all aspects of our service are clear and tailored to your needs. It sounds like we missed the mark in providing the consistency and clarity you were expecting, and we’re truly sorry for any frustration that caused.
We’d love to get this sorted out for you! Please feel free to reach out to us at socialmedia@goaptive.com, and we’ll work with you to make sure your plan is aligned with what you originally signed up for. Thank you for your patience, and we appreciate the opportunity to resolve this for you.
-Jasmine
Very professional and communicative and…
Very professional and communicative and answered my questions.
April 23, 2025
Reply from Aptive Pest Control - San Antonio
Hi Emma,
Thank you so much for your feedback! We're thrilled to hear that our team was professional, communicative, and able to answer all of your questions. At Aptive, we believe in clear communication and ensuring our customers feel supported every step of the way. We truly appreciate your trust in us, and we're here whenever you need us!
-Jasmine
The crew I have been working with have…
The crew I have been working with have been awesome. Communication has been easy with them and they have always taken time to listen to my concerns and offer solutions.
April 14, 2025
Reply from Aptive Pest Control - San Antonio
Hi Anne,
Thank you so much for sharing your experience! We're thrilled to hear that the crew has been able to provide you with excellent communication and take the time to listen to your concerns. At Aptive, we truly care about offering solutions that work best for you and your home. Your feedback means the world to us, and we're so glad to have earned your trust. If you ever need anything else, we're always here to help!
-Jasmine
Tech very knowledgeable
Tech very knowledgeable, professional and thorough and friendly.
April 8, 2025
Reply from Aptive Pest Control - San Antonio
Hi Mary,
Thanks so much for your kind words! We're so glad to hear that your service professional was knowledgeable, professional, thorough, and friendly -- that's exactly the experience we aim to deliver with every visit. We truly appreciate you being a part of the Aptive neighborhood and trusting us to help protect your home!
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Robyn,
Thanks so much for the kind words! We're thrilled to hear that your experience with Aptive has been prompt, efficient, thorough, and professional -- just the kind of service we aim to deliver every time. We appreciate you being a part of the Aptive family!
-Jasmine
Chris took the time to explain and even…
Chris took the time to explain and even gave tidbits on combating ant situation coming from most likely the sink. He was attentive and patient. Very courteous and respectful.
April 6, 2025
Reply from Aptive Pest Control - San Antonio
Hi Folashade,
Thank you for taking the time to share this! We're so glad to hear that Chris was patient, informative, and respectful during the visit. It means a lot to know he took the time to explain things clearly and help you better understand the situation. Providing attentive and courteous service is what we strive for at Aptive, and we're grateful to have you as part of the neighborhood!
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi April,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that we could provide speedy service. At Aptive, we're always here to help with any pest control needs you might have. If you need anything in the future, don't hesitate to reach out!
-Jasmine
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