Apuldram Roses Reviews 

408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality and healthy condition of the roses, often noting they are larger and more vigorous, arriving well-packaged and undamaged. Many people appreciate the efficient delivery, with the company often delaying shipments during hot weather to protect plants and keeping customers informed. Staff are frequently highlighted for their extensive knowledge, helpfulness, and friendly service, making interactions and workshops informative and welcoming. However, some customers noted issues with delivery services, particularly with certain carriers, experiencing delays, incorrect addresses, or difficulties locating properties.

What people talk about most

Product

Reviewers express high satisfaction with the product, consistently describing the roses as beautiful,... See more

Quality

People report positive experiences with quality, consistently praising the superb condition and health of the... See more

Delivery service

Users describe positive interactions with delivery services, often praising the swiftness and care taken with... See more

Staff

Consumers find staff to be positive, consistently praising their knowledge, helpfulness, and friendly... See more

Service

Customers consistently note positive experiences with service, describing it as excellent, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely rose from apuldram but APC were a disaster and turned a simple delivery into a detective farce. Multiple calls that took you through an automated system so long and drawn out that you were exha... See more

Rated 5 out of 5 stars

Ease of web site ordering. I was contacted throughout purchase and delivery with updates. Roses arrived by DPD who handled them with great care but even if they didn't handle with care the roses were... See more

Rated 5 out of 5 stars

I went to the afternoon tea in the garden talk on identifying the varying needs of the different types of rose - climbers, ramblers, hybrid tea, floribunda and ground cover. I now know how growers pr... See more

Rated 5 out of 5 stars

The rose is beautiful. But APC delivery person who delivered it was appalling. They didn’t deliver it on the appointed day because they said they couldn’t find our address……..they were located on the... See more


Company details

  1. Garden Center

Written by the company

Apuldram Roses is a small specialist rose growing nursery, we offer roses my mail order or you can come a visit the nursery. We run regular workshops throughout the season on the care of roses, from pruning to planting, including feeding and maintenance. Friendly helpful advice always on hand. We offer Tea, Coffee and homemade Cake in our rose garden during the summer months.


Contact info

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

133 reviews in the last 12 months

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Rated 5 out of 5 stars

Rose great but couriers and delivery nearly gave us a nervous breakdown.

Lovely rose from apuldram but APC were a disaster and turned a simple delivery into a detective farce. Multiple calls that took you through an automated system so long and drawn out that you were exhausted at the end and then promptly cut you off, no response from phone calls to local depot and no emails acknowledged or answered. Husband braved packs of barking dogs in various gardens and finally found it hidden in a shed following a tip off. APC managed to find and deliver to us without incident the day before. Synchronise your sat nav’s! Shambles

July 31, 2025
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Rated 5 out of 5 stars

Had such a lovely afternoon with you…

Had such a lovely afternoon with you and your other guests. Very informative which resulted in my very yellow leaved roses after feeding looking much better. Loved the site and if you have room for my shepherds hut that would complete my dream. Looking forward to seeing you soon and ordering more bare root roses. Well done 🥀

July 19, 2025
Rated 5 out of 5 stars

Afternoon tea and valuable lessons.went to the afternoon tea in the…

I went to the afternoon tea in the garden talk on identifying the varying needs of the different types of rose - climbers, ramblers, hybrid tea, floribunda and ground cover. I now know how growers produce those thousands of plants each year - so interesting. The dogs and chickens joining in was a bonus. The cakes were magnificent and I was amazed and grateful to be specially catered for with a bowl of fresh berries as I can't eat cake! I will definitely go to the one on pruning next Spring.

July 23, 2025
Rated 5 out of 5 stars

An afternoon in the Rose Garden.

Apuldram Rose is a beautiful little haven run by owners who love their work and are hugely knowledgeable. They want to share what they know to help you get the very best out of your roses and garden. I learnt a lot from the talk and will definitely go back. They also make very delicious cakes!

July 23, 2025
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Rated 3 out of 5 stars

You should know that the address…

You should know that the address written on the box was not our address but another property two or three doors up. It was left and photographed by the courier in the porch of the neighbour’s house, which we recognised. It appears that the courier you use has a very outdated list of the properties in RH20 2HH. We arrived here nearly 19 years ago and at that time our address was not printed but we had the post office list us correctly with the right spelling of the word “Stile” - not Style. We are also Stile House FARM not Barn. Unfortunately many of the drivers do not have good English and frequently get these muddled.! Is that enough?

June 9, 2025
Apuldram Roses logo

Reply from Apuldram Roses

Dear Elizabeth, we are so sorry that the address was incorrect. I have to put my hand up and say unfortunately I think it was my error. Sometimes when I create the labels I am under pressure and click buttons too fast. I am so sorry for the inconvenience caused. Our carrier does sometimes make mistakes but on this occasion the blame lays at my feet.

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Rated 5 out of 5 stars

Excellent service

Excellent service. The roses arrived two days after I ordered them. The plants are strong and already blooming.
They will fit in very well with all the roses that I have bought in the past from Apuldram.

June 3, 2025
Rated 5 out of 5 stars

A beautiful healthy rose

A beautiful healthy rose arrived, with some flowers in bloom and plenty of buds to come. Service experience excellent. Receiver of rose delighted with it, as it was a gift in memory of a much loved pet.

June 2, 2025
Rated 5 out of 5 stars

Lovely afternoon out.

Very enjoyable afternoon with a lovely spread put on. Sandwiches and cake were really brilliant. The lecture was good as well . Learnt a lot about roses and the problems in keeping them.

Well recommend this venue to any one looking for a pleasant afternoon out

May 23, 2025
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