Aqua Cure Reviews 

369
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the water filters and related products are of exceptional quality, offering great value and making a noticeable difference to their daily lives. People also deeply appreciate the remarkably reliable delivery service, noting consistently that their essential orders arrive promptly and exactly as expected every single time. Buyers often praise the incredibly helpful support team for providing fast responses, thorough product knowledge, and friendly assistance whenever guidance is needed. Many long-term clients emphasize that staff members consistently go above and beyond to ensure smooth transactions and total satisfaction.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, highlighting that orders arrive promptly within a day or... See more

Product

Customers consistently note positive experiences with product, highlighting the great value, reasonable... See more

Service

Reviewers mention positive feedback about service, consistently highlighting reliable experiences and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and... See more

Customer service

Reviewers highlight positive aspects of customer service, expressing deep appreciation for the fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more

Company replied

Rated 5 out of 5 stars

Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more

Company replied

Rated 5 out of 5 stars

Since replacing my fridge water filter, I’ve noticed a much fresher and crisper taste to the water, and the whole family has commented on the difference. With the warm summer we’ve just had, it was... See more

Company replied

Rated 5 out of 5 stars

I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more

Company replied


Company details

  1. Water Filter Supplier
  2. Hot Water System Supplier
  3. Water Pump Supplier
  4. Water Purification Company
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(369)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy customer service and excellent…

Speedy customer service and excellent advice given in relation to a domestic private water filtration set up.

September 25, 2024
Unprompted review
Aqua Cure logo

Reply from Aqua Cure

Hi Andrew,

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with our customer service team, and look forward to helping you again in the future.

Kind Regards,
The Aqua Cure Team

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Rated 1 out of 5 stars

Placed order

Placed order, received a phone call couple of days later wanting £80 more for delivery. Still waiting on a refund…..

July 1, 2024
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Rated 5 out of 5 stars

Simply the best!

Deliveries are always on time and correct. If we have issues with low stock and need early deliveries we always receive help where possible. No complaints whatsoever.

May 30, 2024
Rated 5 out of 5 stars

Erin at Aqua Cure was very helpful in…

Erin at Aqua Cure was very helpful in sourcing and organising delivery of 19 litre bottles to our company, always updating on information relating to the order and delivery time. We be reordering again in the near future.

March 21, 2024
Unprompted review
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