Aqua Cure Reviews 

369
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brilliant products, noting their quality and effectiveness, which often leads to a noticeable improvement in water taste. Many people highlight the exceptional service and the team's willingness to go above and beyond, providing helpful and professional support. The company is also frequently commended for its fast and reliable delivery, with orders often arriving promptly. Consumers frequently mention the straightforward ordering process and appreciate the excellent customer support, characterized by quick responses and knowledgeable staff. The consistent reliability of both service and products over many years reinforces trust among reviewers.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Product

Reviewers highlight positive aspects of product quality, with many noting a fresher and crisper taste to... See more

Service

Customers had positive experiences with service, consistently praising the excellent and reliable support... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, politeness, and efficiency.... See more

Customer service

People report positive experiences with customer service, highlighting fantastic assistance and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more

Company replied

Rated 5 out of 5 stars

Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more

Company replied

Rated 5 out of 5 stars

Since replacing my fridge water filter, I’ve noticed a much fresher and crisper taste to the water, and the whole family has commented on the difference. With the warm summer we’ve just had, it was... See more

Company replied

Rated 5 out of 5 stars

I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more

Company replied


Company details

  1. Water Filter Supplier
  2. Hot Water System Supplier
  3. Water Pump Supplier
  4. Water Purification Company
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(369)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Water Filter

I had been asked to obtain a filter for a client.
This is totally out of my field of knowledge, so I was totally reliant on the information given to me by Aqua Cure.
Erin proved most helpful: sourcing exactly what I needed, arranging delivery next day and all for a great price.
5*
Highly recommended.

April 10, 2024
Unprompted review
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Rated 5 out of 5 stars

✨AQUACURE EVERYTHING!!✨✨✨🧡🧡🧡🧡

🧡🧡
Non healing diabetic foot ulcer- fixed in less than 3 weeks, Kidney Damage fixed and back to 100% function in 5 weeks, neuropathy in hands and feet fixed in 4 months, all pain in body 100% gone in 8 months from years of weight training... lost 12 kgs in 3 months...etc etc MATE.. this machine is THE HOLY GRAIL.. the very best of the best!! EVERYONE ON THE PLANET NEEDS TO OWN THIS MACHINE!! 🧡🧡

September 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

Helpful, friendly staff, and a good quality product. I'd definitely look to use this company again, not least because you know there is great support there if you need it

February 29, 2024
Unprompted review
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Rated 3 out of 5 stars

Having been a trade customer for over…

Having been a trade customer for over 30 years, a little disappointed that an order was taking 2 weeks for delivery.....then when it did not arrive, I called and was told it would be another 2 weeks!!!So I said I would cancel and go elsewhere.Then after the weekend, I called to speak to Customer Services manager to tell them of my experience and she said the order was being despatched that day!,,and could not explain why I had been told a completely different date.....
The items arrived...let’s hope my next experience is not so difficult.....

November 28, 2023
Rated 5 out of 5 stars

Really Helpful.

Really helpful people, couldn’t fault them. I hadn’t dealt with them before as they’d taken over the firm I used to buy from. Sorted me out in no time. Parcel arrived quite quickly.

November 29, 2023
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Rated 5 out of 5 stars

Product

Product: 5*
Service: 5*
Delivery: 5*
Package: 5*
Time: 5*
Just great

October 2, 2023
Rated 1 out of 5 stars

will not use them ever

order 100028103
Order number: 100028103

I contacted Aqua Cure to confirm the availability of a kitchen tap before placing an order.

However, right after making the payment, I received notification that the item was, in fact, not in stock.

This marks the second instance of a company failing to meet my expectations in the search for the same tap.

It seems that certain companies prioritize securing payment over ensuring product availability and customer satisfaction.

October 2, 2023
Unprompted review

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