Aqualogic (WC) Ltd Reviews 61

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I bought a water butt several months ago. During the recent gales, we lost the top(lid) off it. I contacted the supplier & they sent a replacement free of charge. So good to find this quality of servi... See more

Rated 5 out of 5 stars

Called them up as I had a few questions the chap was super knowledgeable and helped me select the correct item. Placed order late afternoon and it arrived by 12pm the next day. Great product and resol... See more

Rated 4 out of 5 stars

The 100 litre water butt is an excellent product to get some height to disperse rain water from the end of my greenhouse. Unfortunately the tap had been broken whilst packing. Aqualogic agreed to send... See more

Company replied

Rated 5 out of 5 stars

Ease of ordering and prompt delivery. I now have two AQUASAT1 shower handsets. I ordered one for a shower which is in daily use and found that it definitely saves, using only about a third of the wate... See more

Company details

  1. Water Works
  2. Water Works Equipment Supplier

Written by the company

We are passionate about water. We know that effective water efficiency is more than simply installing a variety of products. It’s total engagement that we’re after. Whether it’s company directors and employees, teachers and pupils within a school, or families at home. It’s these principles that we live by, work by and put our name behind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

61 reviews

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Rated 5 out of 5 stars

Ease of ordering, prompt delivery AND it saves water!

Ease of ordering and prompt delivery. I now have two AQUASAT1 shower handsets. I ordered one for a shower which is in daily use and found that it definitely saves, using only about a third of the water of a standard handset, without seeming to have a reduced flow! Have now bought a second AQUASAT1 for use in my guest's bathroom.

May 24, 2024
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Rated 1 out of 5 stars

Aqualogik are not Southern Water

The email sent to me stated it was from “Southern Water”. It even had the Southern Water logo boldly emblazoned at the top. I signed up for my water saving home visit as I thought Southern Water were caring for my needs. Only later (when a friend pointed out that I should check more carefully) did I realise it was all a cover for this Company called Aqualogik - who it seems sell water butts and other water saving ‘widgets’!? Be careful not to get conned by their scam emails. I nearly did! They ARE NOT representative of Southern Water, even though the email shows in your inbox as from ‘Southern Water’. The email address when expanded is actually southernwater@aqualogic-wc dot com
Naughty naughty, very naughty.

May 8, 2024
Unprompted review
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Rated 4 out of 5 stars

100 litre water butt

The 100 litre water butt is an excellent product to get some height to disperse rain water from the end of my greenhouse. Unfortunately the tap had been broken whilst packing. Aqualogic agreed to send a replacement tap with no quibbles following my phone call. Thank you.

February 8, 2024
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Reply from Aqualogic (WC) Ltd

Thanks so much for your review, glad we resolved your issue quickly.

Rated 5 out of 5 stars

Efficient and Effective

Very quick delivery of excellent showerheads that were easy to fit.

January 25, 2024
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Reply from Aqualogic (WC) Ltd

Thanks so much for your review, hope the shower is saving you plenty of water.

Rated 5 out of 5 stars

Great product

Just what was required, as one of our existing water butts sprang a leak!
Delivery very quick & good price.
First time using this company.

January 24, 2024
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Reply from Aqualogic (WC) Ltd

Thanks so much for your review, we aim to please.

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Rated 1 out of 5 stars

Received a COLD CALL from this company…

Received a COLD CALL from this company claiming to be working on behalf of my Water Provider and attempting to 'book an appointment' to check my water useage!

Spoke to Southern Water who said that this was NOT the case!

June 19, 2023
Unprompted review
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Reply from Aqualogic (WC) Ltd

Hello. We're sorry that you had this experience. In fact we DO work on behalf of Southern Water. We visit homes to to help their customers to save water by fitting showers, taps and other water saving widgets.
We do call Southern Water customers to ask if they wish to participate. We call from our own internal call centre. We have now been doing this for nearly 10 years, and visited around 90,000 homes.
Sadly and from time to time, when a customer calls Southern Water, their call centre doesn't realise as it's not within their own call centre and provide the wrong information.
Sorry the reply is so late, we have issues gaining access trust pilot.

Rated 5 out of 5 stars

Slimline Water Butt

Arrived as expected and well packaged ... easy to fit ... just need rain now!!!!

June 12, 2023
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Reply from Aqualogic (WC) Ltd

Thanks so much for your review.

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Rated 5 out of 5 stars

No fuss order and quick delivery

No fuss order and quick delivery. The rainwater butt is good quality and complete with all pipes, stand etc. It
is also discreet, being slim and coloured green. Good value, and will recommend for sure.

June 6, 2023
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Reply from Aqualogic (WC) Ltd

Thanks so much for your review.

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