Aquaplanetsports Reviews 

Ordered a complete SUP kit, electric pump, buoyancy aid and waist leash, they all arrived ahead of when I expected them. They were all very well packed and excellent items. It was definitely a five star service and I am looking forward to using them over the weekend.

Paddle board received and very pleased with quality. When raised an issue regarding the free electric pump it was resolved very quickly and to my satisfaction.

It exploded. Burst at the seams. Super dangerous. We had it in the shade blown up ready to go and it exploded. The noise was insane and it was so lucky we were round the corner. We spoke to aquaplanet and it was out of warranty (by one year). But in all honestly I believe it shouldn’t happen at any time. They were so unhelpful in trying to resolve it - almost like they have a standard speech for this scenario. So disappointed and would never recommend.

Excellent quality boards at great prices, I’ve purchased 2 Aquaplanet SUP boards. My son and myself have had loads of fun on them this summer, both in the sea and freshwater lakes. Loving our father and son time, thank you Aquaplanet

I was bought a paddle board for my 60th from my gorgeous son. Had quite a few paddles but discovered that one of the seams had a tiny air-leak. I got in touch with Aquaplanetsports and they were amazing. These things happen and they were incredibly supportive and have sent me out a new one, even though they haven't received the leaky one. Very good customer service and I'm looking forward to years of paddle boarding to come. Thanks Aquaplanetsports. Allison

Not yet received. DPD were apparently expecting it 7 days ago, but no update since.

Great customer service which is everything when shopping online. The SUP seams great. Not had chance to use it yet. Well made and packed very well.

Good newsletters quick turn around from ordering to delivery. Easy to navigate website.

Easy, quick purchase. Products all seem good quality

Aquaplanet has a unique ‘which board’ section on the website which means having input various info they will direct you to the right board for your needs/budget.
Loads to choose from, good quality boards with all the kit included. Great easy to use rucksack to carry all the kit. And very good customer service.
This is the 2nd board I’ve bought from them (one for me one for my husband) and I would highly recommend.

Fantastic customer service. Board is lovely and great value for money.

I brought the Pace 10,6 SUP and it’s great. Already riding waves with it. Highly recommended, very easy to use

Had issue with pump hose and repair kit on a new paddleboard. Hadn't noticed when first bought as I used a different pump but when I did come to use the included pump, the hose had a cracked. Contacted customer service with a photo of problem and they sent a new one straight away. (Even had the confirmation email before the actual reply! ) excellent service and excellent board.

When I received my board initially I was very pleased with it however after using the board a maximum of 6 the tether cable detached from the plastic securing mount which is ultimately attached to the ankle strap. it is clear that the glue / fixing used is not suitable for the job and is substandard. The board is just over one year old and the response from Aquaplanet is that it does that to prevent injury to the user. I was simply stepping off the board onto the beach and if I had been out then the tether would be pointless and the board drifted off. Aquaplanet response is to say it isn't our problem and to offfer 10 % off a new tether from them. I'm not interested in buy further substandard equipment that will fail again and I am off to but a replacement on from a reputable supplier.

Excellent service from start to finish.
Really pleased with the board and all the kit.
Superb.

Paddle board is brilliant and customer service was great.

Great experience from looking at the very helpful and easy to navigate website, to the arrival of my order.
The website was very informative and helped this complete novice to choose the paddle board best suited to my needs. Delivery was speedy and I was kept up to date by regular emails. Well packaged, and high quality goods. I wouldn't hesitate to recommend Aquaplanetsports.

Paddleboard seems great - and is beautiful, arrived very promptly with all the bits. So I can’t fault the product or service - I am annoyed though that since I ordered it I’ve discovered that it is £30 cheaper on Amazon! I thought I would be doing aquaplanet a favour by ordering directly through your own website but I feel quite annoyed by how much more I’ve paid by supporting you as a company rather than Amazon’s profits.

Ordered sup on Sunday night turned up Wednesday morning excellent delivery service brilliant product very pleased