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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience using AR Pay. The platform is smooth, reliable, and very easy to work with. What really stood out to me is their support team — extremely friendly, responsive, and genuinely... See more

Company replied

Rated 5 out of 5 stars

ive bought several vouchers from AR-Pay and from my experience they're the best when it comes to this. their prices aren't crazy like other websites. the delivery time is exceptional and it's all just... See more

Company replied

Rated 1 out of 5 stars

I’m been trying to figure out how I can get my code because this is the first time using and I keep trying to select the email it sent and it sends back to this page where it’s supposed to show me the... See more

Company replied

Rated 5 out of 5 stars

Although my account fully verified but my order canceled two times and the amount deducted from my visa card !! And their reply I should wait 14 days for refund !! The customer service supervisor c... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

AR-PAY is your go-to destination for every occasion. Our primary goal is to bring joy and delight to your loved ones. With our extensive collection of gift card options, we cater to diverse preferences and events. Our website got you covered whether it's for family, friends, or anyone you want to surprise. At AR-PAY, we prioritize your satisfaction. That's why we have established a secure, fast, and seamless shopping process. Shopping with us guarantees a hassle-free experience without any complications or concerns. Our team is dedicated to ensuring that every transaction is smooth and efficient. We take pride in upholding a 100% customer satisfaction rate and go the extra mile to achieve it. You can trust AR-PAY for all your gifting needs. Our website is designed to provide a user-friendly and intuitive interface, making your shopping experience enjoyable. We prioritize the safety of your personal information and employ strict security measures to safeguard your data. Experience the convenience and reliability of AR-PAY today. With our wide selection of gift cards and impeccable customer service, we strive to make every gifting moment special and memorable. Choose AR-PAY for safe and effortless gifting, and let us help you spread happiness to the people you cherish.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

VERY BAD SERVICE

STAY AWAY from this service, I am contacting them for +7 days because of a pay problem, they have "UNBELIEVABLE VERIFICATION SYSTEM", asked me to send my payment method hiding only 4 number of my bank card & bank statement and I did that, then they told me send us a card statement but my bank did not have such statements, they told me that I MUST PROVIDE THAT!, I asked them to CLOSE MY ACCOUNT, and they did that.

I have created new account but they told me you have another account with the same documents, I said "YES" a closed account and this a new account, they just said "WE DO NOT ALLOW THIS".

They will ask you for ADDITIONAL VERIFICATION FOR EVERY ORDER YOU MAKE even if you send them all required document, they will always consider you a thief.

September 28, 2023
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We regularly undergo additional verifications on account profiles to ensure security and compliance controls meet the highest standards in the industry. Our Customer Satisfaction team will be in touch shortly to discuss the matter further. Thank you for your understanding!

Rated 5 out of 5 stars

Issue Resolved Efficiently!

I wanted to provide an update to my previous review. After experiencing initial delays in the response from ar-pay.com's customer support, which left me frustrated. However, I'm pleased to report that they have successfully resolved my issue in a timely and efficient manner.

I appreciate ar-pay.com's willingness to actively listen to feedback and make adjustments where needed. It's reassuring to see a company actively work to enhance the customer experience.

Their team was responsive, handled the problem professionally, and showed a commitment to resolving customer concerns.

Based on this recent experience, I can confidently say that ar-pay.com provides good service when it comes to addressing customer issues promptly and effectively.

September 14, 2023
Unprompted review
AR-PAY logo

Reply from AR-PAY

Thank you for choosing Ar-pay! We highly appreciate your update on this review and we are glad that you are now happy with our customer service and assistance provided. We are looking forward to making your experience on our website even better in future.

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Rated 1 out of 5 stars

Waste this application

September 8, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! As discussed verbally with one of our Account Managers, please be informed that security of accounts is our highest priority and since we have noticed some unusual behavior from your account, we have contacted you to ask more details in order to resolve the matter. Please reply to our email and we will more than happy to assist.

Rated 5 out of 5 stars

easiest way to BUY usdt & other crypto…

easiest way to BUY usdt & other crypto away from p2p seance it's hard to buy it with my bank card on CEX

September 8, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We’re looking forward to making your experience even better in the future! Thank you for choosing us!

Rated 1 out of 5 stars

Bad very bad

Bad, very bad

September 8, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! Your feedback is valuable to us and we would like to understand the reasons for your negative experience as we see you have purchased several times from us. One of our representatives will call you today to discuss the matter further.

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Rated 1 out of 5 stars
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We are sorry to hear that you've experienced any kind of issue with your card. We would like to point out that after a discussion with you, we have forwarded your complaint to the vendor of this card. As explained, we are not issuers of STC cards, we sell them as a market place. Once we get a response from the vendor, rest assured we will call you immediately.

Rated 5 out of 5 stars

Good products and fast service

Good products and fast service. Keep up the good work. And suggest to decrease the commission.

August 22, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We’re looking forward to making your experience even better in the future! Thank you for choosing us!

Rated 5 out of 5 stars

Good services

August 22, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We’re looking forward to making your experience even better in the future! Thank you for choosing us!

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Rated 5 out of 5 stars

Its best

Its best, fast,secure, safe.

August 22, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We are pleased to know you are happy with our services!

Rated 5 out of 5 stars

Unparalleled Team Support Elevates the Shopping Experience

The team's commitment to providing exceptional support truly stands out. Throughout my experience with the site, I consistently encountered proactive guidance and responsiveness from all team members. Their dedication to ensuring customers feel valued and understood makes a remarkable difference. Such a level of customer care is rare these days, and it genuinely enhanced my overall shopping experience. I wholeheartedly recommend this platform to anyone who values top-tier support and service.

August 22, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for the glowing review! We are grateful for your kind words and pleased to know that you are satisfied with our products and customer service! Thank you for choosing us!

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Rated 5 out of 5 stars

Service

Service, processing speed and constant attention .

August 22, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We’re looking forward to making your experience even better in the future! Thank you for choosing us!

Rated 5 out of 5 stars

Thank you AR-Bay team

Thank you AR-Bay team, for your good cooperation with me, and thank you to Mr. Osama Al-Ahmad, for his help and continuous cooperation with me.

August 22, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your kind review! We are pleased to know that our services have exceeded your expectations! Thank you for choosing us!

Rated 5 out of 5 stars

It is such a good experience and very…

It is such a good experience and very satisfying to work with you and make a business with you, because I love the way you work in being trustful, responsive, careful..

August 22, 2023
AR-PAY logo

Reply from AR-PAY

Thank you for your review! We are pleased to know you are happy with our customer services! Your personal Account Manager is working hard on providing the best conditions possible for your account!

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