I love the ear taps they provided with my frontal wig = game changer! First place I was able to find a wig that is fully customized, and the draw string in the cap is amazing. It was able to fit snug... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I must say, this is the first experience purchasing a wig. The hair exceeded my expectations, it’s soft, the quality is top tier, beginner friendly, it’s easy to install and melted well with my comple... See more
Company replied
By far the BEST place I have ever ordered from, not only is the hair gorgeous every time but the customer service goes above and beyond super quick to respond they are super helpful with everything! I... See more
Company replied
This is my first glueless wig. I'm so happy with the copper color, it's very similar to my current hair color. It's also very beginner friendly. I even received some other extra essentials to make the... See more
Company replied
Company details
Written by the company
Arabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Contact info
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
By far the BEST place I have ever…
By far the BEST place I have ever ordered from, not only is the hair gorgeous every time but the customer service goes above and beyond super quick to respond they are super helpful with everything! I have ordered many times with them and love the hair but just the way they interact with me me, I’ll never order from anywhere else! I wish I could give more than five stars!
March 24, 2026
Unprompted review
Reply from Arabella hair
Hi Korah Desautel
Thank you so much for your amazing feedback! We’re truly grateful for your continued support and kind words. It means a lot to know that you love not only the hair but also the service we provide.
We’re always here to help and will continue doing our best to give you the best experience possible. Looking forward to serving you again soon! 💖
Arabella hair
Advertisement
This hair came super fast
This hair came super fast, it was soft. The knots are small and the lace is thin. I can tell it’ll melt very easily once I wear this wig. I washed and toned it a little because I wanted the blonde part to be less yellow but overall, this wig is pretty. It’s very full. Will order again.
March 19, 2026
Unprompted review
Reply from Arabella hair
Hi Nik Louis
Thank you so much for sharing your detailed feedback! We’re glad to hear the hair arrived quickly and that you’re happy with how soft and full it is. It’s also great to know the small knots and thin lace met your expectations—those details really do make a difference for a natural look.
We appreciate you sharing your experience with toning the blonde as well—that’s a great way to customize the color to your preference! 😊
Thank you again for your support, and we look forward to your next order 💕
Arabella hair
The best in the wig industry - hands down!
I ordered two weeks and I was extremely impressed. From the quality of the human hair, to their customer service ( very knowledgeable and professional by the way) packaging, attention to details and all the extra goodies they provide you with, makes ARABELLA the best in the wig industry!
March 7, 2026
Unprompted review
Reply from Arabella hair
Hi Maria C Rosado
Thank you so much for your amazing feedback! We’re truly thrilled to hear how impressed you were with your experience—from the quality of the human hair to our customer service, packaging, and the little extras we include.
Your kind words about our team being knowledgeable and professional mean a lot to us. We’re especially grateful that you consider Arabella the best in the wig industry—that’s the highest compliment we could receive!
Thank you again for your support, and we can’t wait to serve you again soon 💕
Arabella hair
I’ve ordered from Arabella many times
I’ve ordered from Arabella many times. The reason I keep going back is because their hair is of great quality. Whatever I’ve seen pictured is what I receive. If you take proper care of the hair it lasts so long. I recommend Arabella to friends all the time because when I wear their hair I always receive compliments.
March 21, 2026
Unprompted review
Reply from Arabella hair
Hi Danielle Joseph
Thank you so much for your continued support and for sharing such a wonderful review! We’re truly glad to hear that you’ve consistently had a great experience with the quality of our hair and that it meets your expectations every time.
It means a lot to us that you recommend us to your friends and receive compliments when wearing our products—that’s exactly the experience we strive to deliver. We sincerely appreciate your trust and loyalty, and we’ll keep working hard to maintain the quality you love.
If you ever need anything, we’re always here for you 💕
Arabella hair
I love this wig so much 🫶🏽😬🩷🩷🩷🩷
I love this wig so much 🫶🏽😬🩷🩷🩷🩷
It’s a wig that is exact like the picture
March 19, 2026
Unprompted review
Reply from Arabella hair
Hi Queenn Ashley
Thank you so much for your lovely feedback! We’re truly happy to hear that you love the wig and that it looks exactly like the picture—that’s always our goal. Your support means so much to us, and it really motivates us to keep providing the best quality possible. We hope you continue to enjoy it, and we look forward to serving you again in the future
Arabella hair
Advertisement
This was my very 1st order from this…
This was my very 1st order from this hair company and im truly impressed delivery came earlier than expected and the hair is soo darn soft! And is good quality..Will definitely be ordering again
March 16, 2026
Unprompted review
Reply from Arabella hair
Hi Yuri
Thank you so much for your kind feedback! We're thrilled to hear that your first order exceeded your expectations. It's great to know that you loved the softness and quality of the hair, and that the delivery arrived earlier than expected. We truly appreciate your support and look forward to serving you again soon! 😊
Arabella hair
Loved the midnight blue wig I…
Loved the midnight blue wig I purchased. The color is perfect
March 6, 2026
Unprompted review
Reply from Arabella hair
Hi Kelli Horton
Thank you so much! We're thrilled to hear that you loved the midnight blue wig. So glad the color was just right for you. Hope to see you again soon! 💙
Arabella hair
Fast shipping and quality hair
This is my first time buying hair from Arabella and I must say it’s soft and silky. It came pre-cut which is very helpful and makes installation easy. The wig came with hair accessories which is helpful. I’ll get more wigs from Arabella
March 14, 2026
Unprompted review
Reply from Arabella hair
Hi Elizabeth Amoako
Thank you very much for choosing Arabella and sharing such a wonderful first shopping experience! We are delighted to hear that you love the soft and silky texture of our hair, and that the pre-cut design made installation easy. Thank you for your love and support, and we look forward to serving you again!
Arabella hair
They hair is amazing so soft so nice…
They hair is amazing so soft so nice lace beautiful and I’m a full fan of Arabella.
March 13, 2026
Unprompted review
Reply from Arabella hair
Hi Jewel Hill
Thank you so much for your lovely feedback! We're thrilled to hear that you love the hair and that it feels soft with beautiful lace. It truly means a lot to us to know you're such a fan of Arabella!
Your support and kind words motivate us to keep providing the best quality possible. We can't wait to have you back for your next wig! 💕
Arabella hair
Advertisement
Excellent beginner friendly purchase
I must say, this is the first experience purchasing a wig. The hair exceeded my expectations, it’s soft, the quality is top tier, beginner friendly, it’s easy to install and melted well with my complexion. I must also add, the wig is so natural and well secured !! I feel confident in going to the gym in my wig without feeling insecure that it will fall off. Definitely, will purchase some more !!
March 7, 2026
Unprompted review
Reply from Arabella hair
Hi Shamelle Sutherland
Thank you so much for sharing your wonderful experience! We're truly delighted to hear that your first wig purchase exceeded your expectations. It means a lot to know that you found the hair soft, high-quality, beginner-friendly, and easy to install. We're especially happy that the lace blended well with your complexion and gave you such a natural look.
Hearing that you feel confident even wearing it to the gym is the best compliment we could receive — comfort, security, and confidence are exactly what we hope every customer experiences.
Thank you again for your support and trust. We can’t wait to serve you again, and we’ll be here whenever you’re ready for your next wig! 💕
Arabella hair
The wig I order it's beautiful soft I…
The wig I order it's beautiful soft I have received some many compliments, so I order the same wig to have on hand, keep up the good work. everything is awesome.
March 11, 2026
Unprompted review
Reply from Arabella hair
Hi Mary Robinson
Thank you so much for your kind words and for being a repeat customer! We're thrilled to hear that you love the wig and that it's been such a hit. It's always great to have a backup of a favorite style, and we're honored you chose us again. We'll definitely keep up the good work! If you ever need anything else, we're here to help. 😊
Arabella hair
I absolutely loved the unit I purchased…
I absolutely loved the unit I purchased from Arabella. It was just as described and great quality! My hairstylist was also impressed. They will definitely be the supplier I purchased from on a repetitive basis!
February 11, 2026
Unprompted review
Reply from Arabella hair
Hi Jada Jackson
Thank you so much for your amazing feedback! We're absolutely delighted to hear that you loved your unit from Arabella and that it met your expectations in both description and quality. It means even more to us that your hairstylist was impressed — that’s a wonderful compliment!
We’re truly honored to be your go-to supplier and look forward to serving you again and again. If you ever need assistance or have any questions, we're always here to help. Thank you for choosing Arabella! 💇♀️✨
Arabella hair
Quality of Hair is unmatched
Go ahead and buy this hair. It’s so beautiful and full . I love it !!
January 27, 2026
Unprompted review
Reply from Arabella hair
Hi Jessica A. Jackson
Thank you so much for your kind words! We’re so happy to hear that you love the hair and that it met your expectations. Your support truly means a lot to us. Enjoy your beautiful hair!
Arabella hair
Advertisement
I was so happy with the quality and…
I was so happy with the quality and shipping process and I will definitely order again.
February 25, 2026
Unprompted review
Reply from Arabella hair
Hi Brandie
Thank you so much for your kind words! We're thrilled to hear that you were happy with the quality and the shipping process. Your support truly means a lot to us, and we look forward to serving you again in the future! 💕
Arabella hair
I absolutely love the wig I purchased…
I absolutely love the wig I purchased which was a 13x6 khaki blonde. I got so many compliments.
January 1, 2026
Unprompted review
Reply from Arabella hair
Hi Jackie COLD
Thank you so much for your lovely feedback! We're so happy to hear that you love your 13x6 khaki blonde wig and that it brought you so many compliments. That truly makes our day! Thank you for your support and we hope you continue to enjoy your beautiful wig. 💕
Arabella hair
Reply from Arabella hair
Hi Muthoni Kariuki
Thank you for your feedback! We're glad to hear the delivery was quick. We hope you enjoy your wig, and thank you for choosing us! 💕
Arabella hair
My wig was delivered in 3 days and it’s…
My wig was delivered in 3 days and it’s great quality and true to length! It’s so soft and I would recommend this wig it’s a 10/10!!!
February 13, 2026
Unprompted review
Reply from Arabella hair
Hi Jessica Adusei
Thank you so much for your wonderful feedback! We're so happy to hear that your wig arrived quickly and that you're loving the quality, softness, and true length. Your 10/10 recommendation truly means a lot to us. Thank you for your support and we hope you continue to enjoy your beautiful wig! 💕
Arabella hair
Advertisement
The wig shipped and was delivered…
The wig shipped and was delivered within 4 days of ordering 😍 its so soft , smells amazing & holds beautiful
Curls. Lace melt so tea. They got ya girl right for Vday 🩷🩷🙂↔️
February 5, 2026
Unprompted review
Reply from Arabella hair
Hi Chrissima Oconner
Thank you so much for your lovely feedback! We're so happy to hear that the wig arrived so quickly and that you're loving the softness, the curls, and how well the lace melts. It truly means a lot to us that we could help get you ready for Valentine’s Day. Enjoy your beautiful look, and thank you again for your support! 💗
Arabella hair
I was disappointed with the frontal as…
I was disappointed with the frontal as it was so thin that I can only middle part it to hide the many areas where the frontal is actually bald. I like to side part. Middle parts don’t really suit my face. I don’t have a choice but to wear this due to a medical condition that affects my hair. The rest of the wig is beautiful however. Just very disappointed because I paid extra money for the 250 density. I have been a happy customer for years
January 21, 2026
Unprompted review
Reply from Arabella hair
Hi
Thank you for your honest feedback, and we’re truly sorry to hear about your disappointment with the frontal. We completely understand how important the parting space and density are, especially when you prefer a side part.
We’re very grateful for your support over the years and truly appreciate you being a loyal customer. The 250% density is designed to give a fuller overall look, but sometimes the frontal area can appear lighter to maintain a natural hairline. However, we absolutely understand how frustrating it must feel when it doesn’t meet your expectations—especially when you paid extra for higher density.
We’re glad to hear that you still like the overall beauty of the wig, and we’d really like the opportunity to help make this right for you. Our after-sales team will reach out to look into this further and see what we can do to assist you. Please keep an eye on your messages.
Thank you again for your continued support and for sharing your experience with us. It truly helps us improve.
Arabella hair
Love the color and pre curls it comes…
Love the color and pre curls it comes with. It fits perfect ear to ear, I wish I got a longer length!
February 12, 2026
Unprompted review
Reply from Arabella hair
Hi there
Thank you so much for your feedback! We’re so happy to hear you love the color and the pre-curls, and that the fit was perfect from ear to ear. 💕
Next time, feel free to go for a longer length — we offer multiple lengths to help you get the exact look you want. We’d love to have you back!
Arabella hair
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.