Arabesque Abaya Reviews 

275
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What I like the most about your company is your customer service. When I ordered an item that was on back order, I was contacted when it was sold out, and offered an option to cancel or replace for so... See more

Rated 5 out of 5 stars

Fantastic thank you. I needed a magnetic scarf pin and found the brand I wanted on this website when I couldn't find it elsewhere. The pin was cheaper than my other ones and arrived very quickly.... See more

Rated 4 out of 5 stars

Bought 2 different types of hijab- the viscose jersey and the Lycra jersey. The viscose jersey hijab was hands down the most beautiful, comfortable hijab I have ever worn. They are lightweight and hav... See more

Company replied

Rated 5 out of 5 stars

Beautiful abaya it arrived to me super fast which surprised me since I live in the U.S. Material feels soft not stiff and the details are beautiful, it came with a matching hijab which makes it easi... See more

Company details

  1. Clothing Store
  2. also in
  3. Dress Store
  4. Fashion Designer
  5. Women's Clothing Store

Written by the company

We're a family run modest fashion brand, tailoring clothing to modest womens needs. Ranging from stylish Abayas to elegant Hijabs.


Contact info

4.0

Great

TrustScore 4 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(275)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The stars is for delivery time.

The stars is for delivery time.
The fabric for the abaya is too thin doesn't worth £48.00 it's too thin and not true to size. So if I wasn't in Wales I would have returned it. I like the design only but the material.

February 11, 2021
Advertisement
Advertisement
Advertisement
Rated 1 out of 5 stars

Sizing not right!

The under scarves (ninja style) didn’t cover adequately as there wasn’t enough material on the sides. This meant my hair wasn’t fully covered.

Disappointed as I had purchased a few in one go!

Won’t be ordering again as often returning things is more hassle than needed and ends up costing more.

January 4, 2021
Rated 3 out of 5 stars

Average

Fast delivery, the prayer jilbaab looked cute but unfortunately the material is just not that good. Feels very cheap or something like paper idk

January 1, 2021
Arabesque Abaya logo

Reply from Arabesque Abaya

Thank you for leaving us a review and for your feedback. We will release better quality prayer dresses very soon!

Rated 4 out of 5 stars

Amazing quality Hijabs.....scary shipping costs!

Bought 2 different types of hijab- the viscose jersey and the Lycra jersey. The viscose jersey hijab was hands down the most beautiful, comfortable hijab I have ever worn. They are lightweight and have a 2 way stretch. The Lycra jersey was nice but heavier. The only reason I’m giving 4 stars is the postage cost...£5.49 which I feel is a bit too pricey. I will definitely buy from this company again and hope they reduce their shipping costs!!

December 12, 2020
Arabesque Abaya logo

Reply from Arabesque Abaya

Thank you for leaving us a review and for your feedback!

Advertisement
Rated 5 out of 5 stars

Amazing quality!

I loved all of my scarves. Modal jersey scarves are something else!!! Love, love the brand! My order arrived very quickly and I am very satisfied, definitely ordering more :)

December 12, 2020
Arabesque Abaya logo

Reply from Arabesque Abaya

Thank you for leaving us a review and we are happy that you have liked our service!

Rated 5 out of 5 stars

Simple, yet nice

I ordered the burnt orange viscose hijab for a friend. The colour is spot on. The delivery was fast. And the overall material is simple yet lovely.

December 11, 2020
Arabesque Abaya logo

Reply from Arabesque Abaya

Thank you for leaving us a review and we are happy that you have liked our service!

Rated 5 out of 5 stars

Highly recommend!

I've bought abayas, hijabs, hijab pins, bonnets and neck covers from Arabesque Elegance. All of their products are incredible quality and their customer service was outstanding both online and in store.

December 9, 2020
Arabesque Abaya logo

Reply from Arabesque Abaya

Thank you very much for your review!

Rated 1 out of 5 stars

Cheating service

I ordered 3 scarves however for one of them i got a refund, They should put sold out not to refund me my money because i paid for shipment as well so i was expecting 3 scarves alternatively i would choose some other scarf if they wouldnt have that one,very bad service will never order again its cheating charging me for shipment after sending me only 2 scarves, its unacceptable! Also i subscribed and didnt receive my 10%off, you should not run this business with such a poor attitude towards customers in the UK.

November 30, 2020
Unprompted review
Arabesque Abaya logo

Reply from Arabesque Abaya

Thank you for your review and feedback. We often contact our customers via email first, if we do not receive a response we cancel and refund the missing item.
This could be due to our emails being sent to your spam folder.
Apologies once again for the inconvenience caused.

Advertisement
Rated 5 out of 5 stars

Fast and efficient delivery

Ordered from Arabesque for the first time and was not disappointed. The scarfs and other items I ordered were of good quality and reasonably priced. Next time I need an Abaya I know to come here to order. Order was delivered in the time frame promised. Thank you Arabesque :)

November 2, 2020
Arabesque Abaya logo

Reply from Arabesque Abaya

Thank you so much for your review! We are glad that you liked our products and service!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look