Arachas Reviews 

Sinead is always very helpful and prompt.

Sinèad was very helpful in my renewal. All queries answered promptly & very helpful to deal with.

Amanda McEnroe in the Cavan office recently renewed our farm policy, she was very thorough and made all the changes we needed doing. Its great to see the personal touch is still there that we experienced with Amanda and all the team who were previously John Brady staff before the take over. Thanks again , Attacta and John

What a company, no holding on the phone, and spoke to Tara Burns who was absolutely fantastic, couldn't have helped me better if she tried.. Thank you Tara, I will be passing your info to Family and Friends.

My wife had left her car insurance renewal until the last minute and didn't shop around. With less than 24 hours to go I rang Arachas to renew her insurance. Within 5 minutes of chatting to Brian Kerrigan, he had saved us €200 on our premium when he didn't have to! He could have just taken the renewal price seeing as I had less than 2 hours until the close of business to ring other companies. It was a very efficient and friendly service with a short wait time on the phone. Very happy customer.

I recently took out motor insurance with Arachas. The customer agent (Mark) and all the team members were very helpful & efficient. Quick & easy process from the first point of contact by phone.

The amazing service I receive, I find insurance very daunting and I always panic when it comes near my renewal. I always get in contact with Mary Keating, as she explains everything very clearly & her knowledge and kindness is unmatched. I used to dread contacting insurance companies but not any more. It is for this reason, why I always recommend Arachas to friends and family!

Rosemary Lineman has been absolutely fantastic over the years in the advice and support she has given me.

Everything was so well explained and I had absolute confidence in her.

It is wonderful to deal with someone who knows what they are talking about.

Excellent service from Mark and Marcin.

I contacted them on Tuesday, and by Thursday our car was fully insured and covered from 12:00 noon. They were both extremely responsive, professional and helpful throughout the whole process.

Moving to a new country (France / Ireland) involves a lot of administrative steps, so having such an efficient and supportive team really made a difference.

We are very happy with the service and would definitely recommend them.

Polite, accommodating and really efficient when it comes to any help needed.

I was helped by a very knowledgable and personable agent named Hazel Tynan who made the renewal process very easy.

Personal call from Arachas to remind me/help with my policy as it was up today. Lucy was exceptional on the phone. So helpful and easy to understand she broke down everything for me so efficiently. It was easy to understand everything and make an informed decision. I really feel I got the best value and cover for my money. All thanks to Lucy. Thanks again

I AM WAITING 6 DAYS FOR A STANDBY/REPLACEMENT CAR.
HAVE EMAILED AND CONTACTED ARACHAS SEVERAL TIMES AND GET MOVED AROUND TO OTHER STAFF FOR 6 DAYS WITH NO PROGRESS.
CANT GET TO WORK OR NORMAL DAILY CHORES.
CUSTOMER SERVICE AND CARE AND COMPLIANCE WITH CONTRACT CONDITIONS IS NON EXISTENT.
WOULD NOT RECOMMEND THEM FOLLOWING THIS LEVEL OF SERVICE.

I have Dealt direct with Tara O’ Riordan, Tara has been absolutely professional and has an excellent understanding of the clients requests. We could be doing with a few more Tara's in Customer direct teams

I spoke with Louise who was so professional and helpful at all times. She made the process so easy and is a credit to her company thanks so much

Very good to deal with
Up front and honest
Thank you

I had the pleasure of dealing with Simone Brennan while trying to get my policy across the line, and I can say she was brilliant throughout. It wasn’t a straightforward process, but she stayed patient, calm, and really helpful the whole way through. She kept things moving, explained everything clearly, and made what could have been a very stressful situation less so.
I really appreciated her support and professionalism!

I had to call up to renew my policy and have some details changed. Brian Kerrigan took my call who was not only very efficient, speedy and also very friendly. Was a quick and painless overall. Thank you Brian.

Called urgently looking for trade fair insurance needed for the next day. The person on the phone said someone would call me back, and I also filled out the online form which promised I’d be contacted shortly. Nobody ever got back to me before the office closed, and now they’re unavailable for the weekend. Very disappointing communication and customer service, especially when I clearly explained it was urgent.

Have been with Arachas Insurance for a number of years and always pleasure to deal with. Big thanks to Tara Burns who assisted me with my policy today, outstanding customer service.