Arbor Education Reviews 131

Parental perspective: it’s bitty, not at all intuitive and the log in process is extremly behind the time. Mostly us parents need to see messages from school easily but it doesn’t even send a notifica... See more

Arbor is undisputedly the worst homework app to use from a student's side. I don't know what it's like for the parent and staff counterparts, but it's inconvenient, messy, lacks so many typical featur... See more

Awful experience. No interest in making it user-friendly, no interest in helping with problems (they say "data protection prevents this"). Forces me to change password every time I use it to book a pa... See more

I only put this as a 4 star as it should be shown. Absolute Horrible. I try to login in arbor, and keep in mind that it saved my password, and it seemed to have forgotten me. There are plenty... See more

I like how you can submit your assignments, I like how you can see your timetable, even though it was on every other school website thing, I also like how I can see my good points/merits and bad... See more

Worse than Parentmail, which is saying something. Like Parentmail they offer no support and direct to the school for anything (so any bug report is impossible to make). Unlike Parentmail it's impossib... See more

Absolutely awful. So counter intuitive to use. Everything you need is buried deep in menus and even the most simple tasks are convoluted. Feels like just a cheap alternative to a real MIS. Serious ove... See more

If there was anything less than 1 star, I'd definitely use that cos what sort of user unfriendly app is this! Logs me out for no reason, says my details are incorrect when they are infact correct, re... See more

Homework app is unusable by students because homework only is considered submitted when teacher records this. This means that students waste lots of time trying to identify what they have not done. St... See more

Absolute joke! In keeping with everything in this country! Unregulated capitalism. Some tossers are making money out of it. Embarrassing! I've given up. They are obviously in bed with some of these... See more

Awful app. awful Support. Have asked the school to stop using them. Forces to use it this year and the kids have missed out on clubs, ee’ve missed out on parents evenings, payments are restrictive... See more

Absolutely abysmal experience. Sometimes refuses to log in despite both details being correct with it always flashing an error like 'choose school' when it gives you no options. The whole system is la... See more

What a steaming pile of worthless coding! Who even coded this website? A sixth form work experience student circa 2003? Sadly our school moved from parentpay to arbor, I can only imagine as a way to... See more

Title: An Absolute Nightmare for Parents: Zero Communication, Constant Tech Failures, and Total Lack of Safety I am beyond frustrated and regret ever signing up for this app; it has been an absolut... See more

This is the most user-friendly piece of software i have ever used. I can only think that zero research and communication with schools and colleges was ever done. Everything is long winded not easil... See more

This is the worst app in the world. Unintuitive, time consuming, broken!! I was actually looking to see if I could message directly on the app to give more constructive feed back or ask for help... See more

This app offers the worst user experience I’ve ever encountered. Its interface is maddeningly confusing and convoluted. For instance, the steps to book a before-and-after-school session are deliberat... See more

The user interface is absolute terrible and I hate that school imposes this on us as parents and then we have no choice but to use it. I dread to think what schools pay for it as it’s simply not fit f... See more

Absolutely ridiculous App. Way too difficult to find what you're looking for. Far worse than the Teacher/Parent App. You have to drill down far too many menus to get to simple tasks like booking meals... See more

Arbor isn't the best to use . It does have positives like allowing you to check your timetable , behaviour, attendance and homework quickly . But it comes with reasons why my review is 2 stars . One r... See more

A huge waste of time digging for what you want, GUI is amazingly unintuitive. App login issues, downtimes. Signing up for events is a headache. School also can't use from what witnessed since start of... See more

The most frustrating app I’ve ever had to use. When marking absence I’m there for so long trying to log in it frustrates me adding to an already stressful morning of having the kids unwell etc Y... See more

Booking Breakfast Club through Arbor was genuinely one of the worst app experiences I've ever had. The app is utterly confusing and impossible to use effectively, and the website is just as terrible.... See more

Absolutely garbage, signed in before, now cannot recognise my email and password, yet the school swears by it. It's the perfect example of IT at its worst and it's called progress. Bollocks

Logs you out all the time. Saying password incorrect then the reset email doesn’t arrive! Not very intuitive, especially if you have more than one child registered.

Just so so so awful. The kids hate it, parents hate it. Are they paying schools to use this? Could they not pay me? I have absolutely NO idea how to create an app so I'm probably more qualified to do... See more

Only getting a star because I had to give one. Absolutely unfit for purpose. The 2 years I've used this app daily at my sons school has been the most stressful, frustrating, maddening time of my life

What a headache, it's so confusing there is so much on there it's not clear, things are not in the right place as to where they should be. It's far too busy and damn right frustrating to use.... See more

My school switched from class charts to arbor and honestly I wish we hadn't. Arbor doesn't do anything that class charts didn't do but instead less, for example I got a negative and there is no way to... See more

A unintuitive piece of software that is built clunky from the ground up. Missing necessary features like homework reminders, and even the ability to tick tasks off. Interface is confusing and hard to... See more

Not sure it's worth one star. I have children at 2 different schools and this system is unavailable more times than it works. Reset password emails never send and you are stuck days without access. T... See more

If you enjoy the feeling of your soul slowly leaving your body while waiting for a "Dashboard" to load, then Arbor is the app for you. It is less of a school management tool and more of a so... See more

Honestly a truly awful app. It added a payment for one of my children to the other child so I can't book the nursery wrap around in as it put the money on my other child who does not attend... See more

consistently awful app. can't believe schools routinely use it? dirt cheap maybe. bugs galore, latest one prevents me from updating meal choice.

Honestly the worst ever app I have used. Not family friendly. Confusing. Can’t even find simple things. UC is unable to work with it, so if you have support with childcare to work-you can’t get... See more

Absolutely awful. The interface is so desperately confusing. There is no way to update things. I just.. why would anybody use this?

thus app is awful it does not let me log on this is a new app in my school and tells me I cant change my password I recommend not using this app

From a school’s POV I am finding Arbor the worst MIS ever (and I’ve used a few) Spending hours and hours going round and round in circles. Just about ready to pack my lovely job in, all thanks to Arbo... See more

The Arbor system is antiquated by every modern IT metric. When I tried to report an absence for my child, the school instructed me to “click the green button.” There is no green button. Th... See more

Why is it that I use the website, and I have to always sign in? Like bro, have they even invented "Remember me" checkboxes yet? We're going to go back to 2001 at this rate. Like, I'd rather have my sc... See more

unnecessarily complicated, had much better apps. false information shown, logs myself and others out so we cant access the app in times of need.

Loads of the wrong information was on arbor for example my child’s middle name and loads more that I am unable to edit I think parents should of more editing control on the app.

Horrible App This app is beyond awful. Arbor is the worst. As a student, I should be able to do my work from another country, right? But no — Arbor blocks you with a firewall. S... See more

Terrible app you are forced to use. if you are here because you are fed up with this pathetic excuse for a portal. welcome to the club. there is no good reason to use it, other than being forced to

Rubbish app, no customer service for parents, the school moved to this app and its not working g from the start

Shockingly bad. The worst school app I've ever used and this is the third (kids in different schools due to moving/age gaps) I don't have the time to type everything wrong with it. Infuriating

1 star is generous, why can’t we give zero? This app is beyond bad, terrible UI and UX. And a long list of bad reviews over years shows that they don’t care.

I very much dislike having to use this app or desktop site to book and pay for my children's extracurricular activities. It is in no way intuitive, and incredibly clunky.

Worst app ever. Click to save password. It never saves I have to set aside 15 mins each time I want to log on. Always says wrong password Once you finally get in it’s not set to be used on a phon... See more