Reasonably quick delivery, the delivery driver did require help to unload. The decking kit arrived with some planks missing but on informing Arbor these arrived within a week. The kit was easy to as... See more
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Review summary
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Amazing product. Fantastic quality & looks beautiful. Had been looking for potting bench for a long time & this one was a great choice at a really good price. Great delivery service & so easy to put... See more
delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more
From purchasing and finishing the project was really good. Pergola kit came in time, and everything delivered to complete it. Now the project has been built with no problems and looks absolutely perfe... See more
Company details
- Garden Furniture Shop
- Furniture Manufacturer
- Furniture Store
- Manufacturer
- Outdoor Furniture Store
- Pine Furniture Shop
Written by the company
Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.
Arbor Garden Solutions
Written by the company
- Happy customer is always our main goal!
- We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.
Best quality and free shipping to most of UK Mainland Areas!
Handmade in United Kingdom.
There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.
Contact info
Unit 11 Cattle Dyke, PE134NR, Wisbech, United Kingdom
- 01945 410950
- sales@arborgardensolutions.co.uk
- arborgardensolutions.co.uk
4.6
Excellent
2K reviews
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Replied to 27% of negative reviews
Typically replies within 1 week
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Not a Great Experience
Ordering was easy and product turned up earlier than advised, however quality of product and especially instructions were poor. I can handle self assembly, but when pre-drilled holes are in the wrong place, or not there at all, and things appear to be cut to the wrong size????
June 7, 2026
Reply from Arbor Garden Solutions
Dear Customer,
Thank you for taking the time to leave your feedback. We are pleased to hear that you found our ordering process easy and that your product arrived ahead of schedule.
However, we are genuinely sorry to learn about the frustrations you experienced during assembly. We take quality control very seriously, and it is disappointing that the instructions, pre-drilled holes, and part sizings did not meet our usual high standards.
Having reviewed our system, we have no record of any prior emails or communication from you regarding these issues. We want to emphasize that our customer service team is always here to assist. Had we known you were facing these difficulties, we would have acted immediately to help guide you through the assembly or send out replacement parts for anything that was cut incorrectly.
We would still love the opportunity to resolve this for you. Please reach out to us directly at support@arborgardensolutions.co.uk with your order number and a few photos of the parts in question, and we will do everything we can to put this right.
Yours sincerely,
Customer Services Team
Arbor Garden Solutions
very easy transaction delivery service…
very easy transaction delivery service excellent driver polite and helpful the product very well made and easy to assemble only complaint seat legs were not predrilled at the top overall very pleased with service and product
June 2, 2026
3 wheelie bins…
Installation was excellant but communications with/from the office could have been better
June 4, 2026
Easy to find and order what I wanted
Easy to find and order what I wanted, delivered on time, and a good price for the 3x3 decking kit that I bought.
May 26, 2026
Very helpful arranging my delivery…
Very helpful arranging my delivery timescale solid piece of furniture
May 25, 2026
Some of the wood was split and warped.
Some of the wood was split and warped.
Was quite easy to put together and does look nice.
May 20, 2026
It was a pleasant experience first time…
It was a pleasant experience first time buying from Arbor garden solutions. Definitely buy again from herefor next project .Happy with product 's quality. 💯 recommend.
May 19, 2026
Quality bench
High quality work bench. I was advised it was being delivered on a Saturday so was surprised to get a call on the Friday night advising the driver was 10 mins away. All that said I was free and able to take the delivery. Would have been an interesting chat had I not been available as I feel it may have counted towards my “missed” delivery. All that said, I was free and assembled myself the next day without any issues. Nice solid bench.
May 28, 2026
Great product .. clear instructions
The art bench was delivered in bigger sections than expected and was very quick and simple to assemble.
May 27, 2026
Excellent service and quality
Ordered prior to a holiday and contacted them to ask if it could be delivered before or after the trip. Person I spoke to was very helpful and item was delivered day before we went away so excellent. Haven’t had time to build it yet but the quality looks very good and driver who delivered was helpful.
May 26, 2026
absolutly amazing product and service
absolutly amazing product and service. got a huge workbench unit, delivered and assembled. customer service amazing also
May 26, 2026
Great quality and service
Great quality and service, bought other garden furniture from here before.
May 25, 2026
Perfect just as needed
Excellent communication. On time delivery. I also had build service which was excellent!
May 25, 2026
Arrived on schedule
Arrived on schedule. Easy to assemble with clear instructions. Everything fitted well. Good quality.
May 24, 2026
Excellent customer service and very…
Excellent customer service and very happy with the quality of my pergola
May 24, 2026
10/10
I can't praise the customer service I received from this company enough. There was a very small issue with my purchase and the company dealt with it extremely promptly and professionally. I truly felt like a valued customer. I have no hesitation in highly recommending Arbor Garden Solutions and will be using them again. I want to add a huge thank you to Karolina who was my wonderful point of contact throughout.
May 1, 2026
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