Arbor Garden Solutions logo
Visit website

Arbor Garden Solutions Reviews 

2,036
•
TrustScore 4.5 out of 5

4.6

Garden Furniture Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often describing them as robust, sturdy, and well-made, providing good value for money. Many people found the items easy to assemble, noting clear instructions and pre-cut components that fit well, leading to a positive project completion. The delivery service is frequently highlighted as excellent, with items arriving promptly, on time, and often with helpful drivers. However, some customers also noted occasional issues with assembly instructions, mentioning they could be unclear, or that pre-drilled holes sometimes did not align or were missing. A few other people also felt that delivery communication could be improved, with some experiencing unexpected arrival times or drivers requiring assistance. Additionally, a small portion of people found minor flaws in the wood, such as chips, rough hewn surfaces, or incorrect screw sizes provided.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as sturdy, well-made,... See more

Quality

Consumers generally report positive experiences with product quality, describing items as sturdy, well-made,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Service

Reviewers mention positive feedback about service, with many expressing satisfaction from ordering to... See more

Instructions

People report ambiguous experiences with instructions, with many reviewers finding them clear, concise, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reasonably quick delivery, the delivery driver did require help to unload. The decking kit arrived with some planks missing but on informing Arbor these arrived within a week. The kit was easy to as... See more

Rated 5 out of 5 stars

Amazing product. Fantastic quality & looks beautiful. Had been looking for potting bench for a long time & this one was a great choice at a really good price. Great delivery service & so easy to put... See more

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

From purchasing and finishing the project was really good. Pergola kit came in time, and everything delivered to complete it. Now the project has been built with no problems and looks absolutely perfe... See more

Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,036)

332 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

10/10

I can't praise the customer service I received from this company enough. There was a very small issue with my purchase and the company dealt with it extremely promptly and professionally. I truly felt like a valued customer. I have no hesitation in highly recommending Arbor Garden Solutions and will be using them again. I want to add a huge thank you to Karolina who was my wonderful point of contact throughout.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great value and great quality.

Excellent service from ordering to delivery. Very quick response to bespoke enquiry which was helpful. Installation took about 45 minutes or so and was straightforward when following the provided link to guidance.
The bench is robust and solid, really pleased.

May 20, 2026
Rated 5 out of 5 stars

I have been struggling to find a web…

I have been struggling to find a web site that could provide a bespoke Pergola to my required specification. I am very pleased to find Arbor Gardens Solutions and even more satisified with the items received and process of purchasing & delivery.

May 17, 2026
Rated 4 out of 5 stars

Rustic table and bench

Our table arrived within the estimated time.
The table and chairs are very sturdy and not too difficult to assemble.
The holes for the screws were pre drilled which was handy I would have liked the corresponding holes to be pre drilled as well. Might sound a bit picky but that is the only gripe.
We order the benches with backs but we rather like them without.
All in all very happy.

May 12, 2026
Rated 5 out of 5 stars

Kamila

Hi

You’re the best in the UK! Your company is reliable and trustworthy. I bought three ready-made wooden decks from you, and the quality is outstanding — very solid with thick, durable wood.

My husband and I have already installed all three decks and oiled them as well. We even had some wood left over because we shortened one of the decks, so we decided to build a small deck at the front of the house for a bench and flowers.

Everything looks absolutely beautiful. We are extremely happy with the result!

Thank you
Kind regards ❤️

April 9, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look