Sam has been organising our commercial vehicle insurance for the last three years and has always done an excellent job. He is very knowledgeable and always responds quickly and answers all our queries... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak... See more
Company replied
Scott has dealt with us a few times now. He knows his stuff, is personable and provides a good service. Clearly keeps notes from previous conversations so can relate to answers we might have given p... See more
Company replied
I first contacted Mateusz for my vehicle insurance that I wanted moving to fleet cover, he was more than happy to help and offer a very competitive rate which was clear and transparent through eve... See more
Company replied
Company details
Written by the company
Chartered insurance broker, winner of The British Insurance Awards 2025 and finalist UK Broker Awards 2025 'Commercial Broker Of The Year' specialising in Tree Surgery, Landscape Gardening, Forestry and Arboricultural insurance.
Contact info
Broadway Hall, Broadway, LS18 4RS, Leeds , United Kingdom
- 01132593560
- enquiries@arborisk.co.uk
- arborisk.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great guys just wish I had enough work…
Great guys just wish I had enough work continue use them. But any tree surgeons looking for cover these are your guys
August 2, 2025
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review!
Amazing
Amazing, friendly and always helpful. I find information is well explained with nothing too much trouble. Aways a pleasure to do business with. I hav been with Arborisk for 10 years and can only speak positively. Big thanks to Scott for always being at hand to help, he needs a pay rise!
December 15, 2025
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to hear of the great service you have received. We will be sure to pass this praise on to Scott !
Absolutely brilliant really helpful
Absolutely brilliant really helpful. Reasonable pricing. I asked for special aspects adding to my policy to cover tree work up to 10 metres not just the standard 5 metres. For my grounds maintenance company and they got it as well as some other bits n bobs. Couldn’t recommend enough.
February 12, 2025
Reply from Arborisk Insurance
Thank you for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review
Great customer service
I rang Arbrisk and spoke to Mateusz. He was extremely helpful when finding the correct cover needed for my company. Brilliant customer service!
December 9, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your positive review. It really is appreciated when customers provide us with feedback, especially when it is so positive. We will be sure to pass your comments on to Mat!
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review.
Reply from Arborisk Insurance
Thank you for your 5 star review. We will be sure to pass your comments on to the team!
Happy Customers
Having dealt with Arborisk for many years now clearly we are Happy to be with them
November 27, 2025
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review!
Quick and efficient service many thanks
November 27, 2025
Reply from Arborisk Insurance
Many thanks for taking the time to leave us a positive review.
Updated policy
Joshua Whitaker made the transition smooth and the price increase was hardly noticeable, very happy to continue with this great broker.
I’ve been with Arborisk for years now and hopefully years to come, would highly recommend.
November 27, 2025
Reply from Arborisk Insurance
Many thanks for your 5 star review. We strive to make insurance and all of our processes easy and its wonderful to receive your feedback on this! We will be sure to pass your comments on to Josh!
Above and Beyond!
Jack has on numerous occasions gone above and beyond to deliver exceptional service. He ensures we have the appropriate cover in place to suit the increasingly complex projects our company takes on as we grow, often at short notice.
Not only that, we have several times been surprised that these adaptations to our policy did not incur additional charges.
We are happy to renew for another year as we have developed a strong working relationship, despite being approached by other companies looking to compete on price.
Thanks again Jack!
November 25, 2025
Reply from Arborisk Insurance
Thank you for taking the time to provide your review. We are proud of the service we provide and delighted to receive such a positive review. We will be sure to pass your comments on to Jack !
Great customer services had a lot of…
Great customer services had a lot of help and advice. Been dealing with Josh who has been amazing
November 24, 2025
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to hear you have had such a positive experience. Your comments will be passed on to Josh!
Josh was fantastic as always
Josh was fantastic as always, couldn't recommend him more!
November 21, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your 5 star review. We will be sure to pass your comments on to Josh!
It's so nice to deal with real humans…
It's so nice to deal with real humans who recognise you when you call. Mat always goes out of his way to organise my insurances and this last experience was no different. Great company and props to Mat for his hard work
November 17, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your 5 star review. We strive to make insurance and all of our processes easy and it's wonderful to receive your feedback on this! We will be sure to pass your comments on to Mat.
Jack Moxon was great and very helpful 5*
November 12, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your 5 star review. We will be sure to pass your comments on to Jack!
Always a good experience
Lydia is always helpful, answers all queries and very quick to respond. Thanks
November 12, 2025
Reply from Arborisk Insurance
Thank you for your review, it is always pleasing to receive such positive comments. We will be sure to pass this praise on to Lydia.
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to hear you have had such a positive experience with our team!
We've just renewed with Arborisk via…
We've just renewed with Arborisk via Jack, he was really open and calm with all our renewal queries and met us where we needed, happy to be with Arborisk again for the 4th year
November 7, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review. We pride ourselves on the level of great service provided. Your comments will be shared with Jack.
Professional policy advice
Elliot was very knowledgeable and professional when dealing with my policy request. I would definitely recommend to colleagues in the future. Thank you
November 7, 2025
Unprompted review
Reply from Arborisk Insurance
Many thanks for your review. We are pleased to have such professional colleagues and to hear of the great service you have received. We will be sure to pass this praise on to Elliot!
Sam was helpful this time around and…
Sam was helpful this time around and every other time I’ve dealt with him.
November 4, 2025
Unprompted review
Reply from Arborisk Insurance
Thank you for your 5 star review. We will be sure to pass your praise on to Sam.
Reply from Arborisk Insurance
Many thanks for your 5 star review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.