Arctic | Rental Cars Reviews 

The car was easy to pick up at the airport, clean and surprised us with a panoramic roof which was great for the teenagers in the back. They could see the mountains as we drove.
The windshield wipers stopped working but the car company drove to our turist site and swapped the car when we where hiking. No extra charge.
We were so unlucky that another driver hit our car in a parking lot and the company dealt with all of it free of charge for us.
So inspite of really bad luck we felt safe, taken care of and didn't have to change any plans.
Would definitely recommend again.

Easy pick up and delivery, and best price on the islands

Easy to rent, and cars worked perfectly.
Easy to pick up if you have loaded the app.
Cars where clean and full tank.

Easy pick up and drop off system, car was clean and in good condition.

We received a very clean car at the best price in the Faroe Islands. Picking up and dropping off was made very easy with their locker system. Very glad we chose to rent with arctic!

Arctic car rentals are great value for the price! Budget but trustworthy, fast to answer and flexible! Love them!

Helpful service and support via Email system
quick answer on Monday, from a message written Sunday eve

Super experience. Our flight was a few hours delayed, so we called and asked if we could prolong our rental a few hours more. They were very helpful and said it was no problem whatsoever.

We will definitely use them again.

Despite the already unjustifiably high rental cost in the Faroe Islands, for a very small saving I was given a 10-year-old car with more than 100,000 km on the clock. The rear windows could not be opened, and the fifth gear struggled noticeably. I genuinely did not appreciate this, especially considering that competing rental companies offer significantly better vehicles for only a slightly higher price.

Furthermore, the pick-up location is not particularly convenient, especially during periods of severe weather.

The payment process was also unnecessarily complicated, requiring multiple steps to complete. Furthermore, the surcharge applied to the tolls for using the subsea tunnels was unjustified and added to the overall sense of poor value for money.

Fantastic service from Arctic. We rented a new Peugeot 2008 in perfect shape, and everything from pickup to communication was incredibly easy. When our flight was delayed, they immediately helped us extend the rental, and every reply was fast and friendly. Great car, great price, great experience. I can warmly recommend them.

Great experience. Would recomend to anyone coming to the islands!

Hired a car for 4 days with Arctic cars whilst exploring this incredible country. We found the whole process really easy and straightforward. From the online booking to collecting and then returning the car, it couldn't have been simpler. When we needed support, staff were flexible and helpful. Thank you, Arctic cars.

The company has been very flexible in regards to our changed needs for the car.

Cheapest deal we could find in Faroe.
Got a great new car.
Highly recommend renting from here and would do it again.
Customer service works very well (got replies pretty fast even out of working hours).

Car and pickup was fine and easy. Our flight got delayed due to bad weather, and Arctic was kind enough to extend our car rental period for free :)
10/10

Forget the big evil car hire chains. Arctic Rental Cars offer an amazing local service. Magni was my main point of contact and is a legend! Used them multiple times and they provide a very responsive service. A very human experience. Like is the Faroese way. We had a problem during our stay as I smashed my phone screen which caused disruption to our trip. I was able to contact them and they were very understanding and helpful. Magni I owe you a beer.

Very good communication and very good service

Excellent services and a nice and clean car. Our wishes wire fullfilled.

No information provided that the car for the pick up was located up the hill on another parking space (we received this info 2 days after, ha ha ha). We were not informed that GPS google maps of Faroe Islands do not work and also language was not set to English, we struggled to change it. The car was not properly cleaned (for example we found a chip on the floor). After 6 days we got an alert icon and it was about the pressure in the wheel - we noticed then that it had been patched up with tar or sth similar. There is no help desk at the airport, you just pick up the key from the box (other companies have their desks) and since I had problems with the internet I could not open the box at first.

Avoid if possible! More like rent-a-wreck!
We rented a car in Faroe islands in July. We chose a mixed:economy car. Arctic web page states that they use mostly 2024 models, some from 2023. No info that mixed:economy would equal very old cars. We got a car from 2015 with 140 000 km on the meter!! Completely filthy inside, nasty stains on all seats.
Pick-up process confusing as we got an email the same morning saying the car was ready for pick-up but in reality wasn´t when we arrived. Rental office closed at airport. No further information given. After several contacts a representative came, turns out our car was late and uncleaned. Asked for a replacement but there were none available according to the guy.
Contacted company after rental period and asked for a reduced price due to inferior vehicle but was denied by customer service who suggested a free passage through one of the tunnels in Faroe islands as compensation! That is useless to us as we would hardly go to Faroe islands again and certainly not chance on renting with these scammers...
Also please observe that Arctic adds 400 dkr for pick up and drop off at the airport, most other companies includes that in the price given when searching for rentals.