Arctic Cheats Reviews 391

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 345 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the effectiveness of the products, with some describing them as working great and even exceeding expectations. The support staff, particularly individuals like Dylan, Moh, Klaus, and Slime, are frequently praised for their quick responses, helpfulness, and overall positive demeanor, making the user experience smoother for many. However, some people were dissatisfied with the customer service, noting inconsistencies in response times and instances where tickets were closed without resolution. There are also concerns about certain products not working as advertised, leading to account-related issues for some users. A few other people also felt that some staff members were rude, unhelpful, or unprofessional, creating uncomfortable interactions and making it difficult to resolve issues.

What people talk about most

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support, highlighting... See more

Staff

Clients share ambiguous opinions on staff. Many reviewers praise the support team for being helpful, fast,... See more

Product

Consumers find the product experience to be ambiguous. While some reviewers praise the products, noting they... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers praise the quick and instant responses... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the ease of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Had to wait 39 hrs until my ticket was answered. Was given a satisfactory answer by slimee

Rated 3 out of 5 stars

The technical team's response was fast, the only thing is that I can't use the services because I use laptop gamer and they tell me it's not bearable on the laptop, I was checking their pay and I didn... See more

Rated 2 out of 5 stars

2 stars because the cheats actually work. However the ban was quick to follow while using their cheats 1 day to be specific only for using ESP. The biggest issue i have with them is once i reported th... See more

Company replied


Company details

  1. Software Company

Written by the company

Arctic Cheats is one of the leading providers of cheats and hacks for various popular video games. We pride ourselves in providing exceptional support and a smooth customer experience.


Contact info

3.3

Average

TrustScore 3.5 out of 5

391 reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Top Supporter Rae!

Rae helped me solve some technical issues I had. He worked in a structured way and explained the steps clearly, so it was easy to follow. Communication was straightforward and efficient.

Overall, the problems were fixed without much hassle. Solid support and reliable help.
Thank you Rae

April 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Trustworthy

Undetectable, haven't had any problems. I just be having fun everybody down. Definitely reccomend

April 11, 2026
Unprompted review
Rated 3 out of 5 stars

I’m a user of Frost (BF6) and Armani…


I’m a user of Frost (BF6) and Armani (BO7). I like Arctic because their products deliver what they promise. Personally, Frost has worked well for me, but Armani hasn’t been as good—I regularly get BSODs, game crashes, and sometimes the features suddenly disable and I have to restart. I like Armani for its more advanced customization options, but unfortunately it’s unstable, so for that reason I’ll take one star off a perfect score. As for customer support, I think the service is decent.

April 11, 2026
Unprompted review
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Rated 5 out of 5 stars

these guys are amazing

these guys are amazing, had a bit of a payment problem and the ticket was awnsered instantly, if you need someone to help you in your tickets ping 717! hes amazing and fast.

April 11, 2026
Unprompted review
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Rated 1 out of 5 stars

Garbage company

Garbage company. Do not buy ANY of their products. Multiple keys bought, Multiple times they havnt worked, and wouldn't refund or issue a new key. Bought the spoofer, didnt work had to email support, by the time they got back go me, the spoofer key expired and never worked so I wasted another $50 on that. I have been banned 2 times now permanently from BF6 and BO6/BO7 for wall hacks only. The first time, had to rebuild my pc with a new motherboard to play again. Played for 2 months, no cheats no issues, then Bought a 1 day pass, first game using wall hack I got kicked mid game and permanently banned again. Support had now blocked me. No device on my home wifi can access arctic cheats website, and when I turn my phone off wifi it works fine, but support is never online. THIS COMPANY AND MENU SUCKS

And before they you (arctic cheats) Reply to this saying "email us" I have. Several times. Support gave me 1 email, I emailed. Waited 2 months for a response, just to be old "you gotta send this to our other email" which i did. I emailed both. And no response from them in months so F yall. Thankfully I have a decent following and people love boycotting crappy companies. Enjoy the 2.9 stars while you can.

April 9, 2026
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Fly, we appreciate you being direct — and we'll be direct back. We hear you on the email frustration, and being bounced between addresses with no real follow-up is not acceptable. That breakdown in communication should not have happened and we take that seriously.
Regarding the bans — wall hack features, even used solo, carry detection risk when sessions aren't managed carefully, and BF6 in particular has had aggressive anti-cheat updates. That said, we understand that doesn't resolve the full picture of what you experienced.
We genuinely want to resolve this. If you're open to it, please email admin@arcticcheats.wtf with "ATTENTION: Fly MA" in the subject line and we will personally ensure it gets handled — not bounced, not ignored. If you've exhausted that route and prefer not to, we understand, and we'll use your feedback to address the internal failures you've highlighted.

Rated 4 out of 5 stars

R6 Inferno

i bought the R6 Inferno cheat and it was super good, could use a bit of adjustments here and there the health bar didn't work and the esp was sometimes buggy, but it worked good enough to use and thank you withmohh for the support and helping me notice i was missing a digit in the code i sent.

April 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Really trash the cheat dont open the…

Really trash the cheat dont open the menu and i not used i get ban really trash Cheat

April 10, 2026
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi Rui, thank you for your feedback. We're sorry to hear you experienced issues with the cheat menu and received a ban. Our cheats are designed with safety features, however bans can occasionally occur depending on game updates and anti-cheat changes outside of our control. We take these reports seriously and would like to make this right. Please reach out to us at admin@arcticcheats.wtf to discuss a refund or resolution. We appreciate your patience.

Rated 5 out of 5 stars

Technical for the average Joe, but worth it

The setup is pretty exhausting but the end result is definitely worth it. I had a minor issue and after reaching out to a couple of guys on support team eventually figured out that I caused the problem so if you tips, write down all your passwords and keys for safekeeping, be sure to rename all the tools you download so you don't lose track of them, and follow the instructions to a T!

April 9, 2026
Unprompted review
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Rated 1 out of 5 stars

dont buy arc cheat

dont buy arc cheat, worst support

March 29, 2026
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Hi, thank you for leaving your feedback. We're sorry to hear your experience with our Arc Raiders cheat and support team didn't meet expectations. We hold ourselves to a high standard and this is not the experience we want for our customers. We'd genuinely like to make this right — please contact us at admin@arcticcheats.wtf to discuss a refund or to get any outstanding issues resolved promptly. We appreciate your patience.

Rated 1 out of 5 stars

worst support closing tickets and they…

worst support closing tickets and they cheats are trash asf

March 30, 2026
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

Thank you for your feedback, Daniel. We're sorry to hear you had a poor experience with our support team and product. This is not the standard we aim for. If your ticket was closed prematurely, we apologize for that. Please reach out to us at admin@arcticcheats.wtf and we'll make it right, including a refund if applicable.

Rated 1 out of 5 stars

don't buy it

I bought a program from them and after one hour of playing where it says undetectable I got banned

March 20, 2026
Unprompted review
Arctic Cheats logo

Reply from Arctic Cheats

We sincerely apologize for this experience, Dávid. We understand how disappointing it is to receive a ban shortly after purchase, especially when the product was listed as undetectable. Anti-cheat updates can change detection status rapidly. Please contact us at admin@arcticcheats.wtf and we will review your case and offer a refund.

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