Arenatours Reviews 788

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

kuredu beach Resort was a real surprise, as we were not very convinced by our choice. But the pictures do not correspond at all to reality. Our decisin was in any case the best for us. The island is b... See more

Rated 5 out of 5 stars

We took a honeymoon trip to the Maldives with Arenatours and it couldn't have gone better. From the reservation where several hotels were suggested to us to the stay where everything was perfectly pla... See more

Rated 5 out of 5 stars

We Stumbled across Arenatours via google and have since been dealing with Marta who has been exceptionally helpful. Within a couple of days, she has arranged the ultimate 20 year wedding anniversary t... See more

Rated 5 out of 5 stars

We had the best honeymoon thanks to Aernatours! Rui, our Travel Planner, prepared a tailor-made trip for us and everything was perfect from the beginning till the end! He understood our needs and he... See more

Company details

  1. Travel Agency

Written by the company

Empresa de viajes que ofrece paquetes turísticos a medida todo incluído a destinos exóticos como Maldivas y otros lugares como Sri Lanka, India, Japón, Kenia, Tanzania, Uganda, Polinesia, Turquía, Dubái, Abu Dhabi, Seychelles, Vietnam, Omán y Qatar. La empresa se especializa en viajes de lujo y ofrece una amplia variedad de opciones para sus clientes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

788 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

kuredu beach Resort was a real…

kuredu beach Resort was a real surprise, as we were not very convinced by our choice. But the pictures do not correspond at all to reality. Our decisin was in any case the best for us. The island is beautiful, the vegetation is lush and it has a beautiful reef. We were also always honestly advised about the costs. The were no unpleasant surprises. thank you again for everything

December 20, 2023
Unprompted review
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Rated 5 out of 5 stars

We took a honeymoon trip to the…

We took a honeymoon trip to the Maldives with Arenatours and it couldn't have gone better. From the reservation where several hotels were suggested to us to the stay where everything was perfectly planned, we have only good things to say. A big thank you for making our dream of visiting the Maldives a reality!

February 3, 2024
Rated 5 out of 5 stars

PERFECTION!!!!!

Experienced the Maldives many times but with Arenatours everything has a different meaning ! Thank you for the great organisation. Never felt so peaceful before, during and after such a big trip. I have only one word to describe what you gave me for those holidays : PERFECTION !
Thanks Arenatours, thanks Rui ! :)

March 6, 2023
Unprompted review
Rated 5 out of 5 stars

Everything perfect

I just returned from a trip of 3 days at Dubai and 1 week in Maldives with Arenatours. I do not often travel with agency, it was my second time and i would like to say that was everything amazing and very well organized. They have a good structure for the turists, they answer all my questions ( i was assisted by Miss Chiara Raimundo)and the selected hotels ( in Dubai and Maidives ) were perfect in confort and localization.
I am very satisfied and i think it was a good choice do Maldives and Dubai with them!!!

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

We Stumbled across Arenatours via…

We Stumbled across Arenatours via google and have since been dealing with Marta who has been exceptionally helpful. Within a couple of days, she has arranged the ultimate 20 year wedding anniversary trip to Maldives. Our experience in the Emerald Maldives exceeded all of our expectations. Thank you, Marta, it looks like you might be stuck with us for good!

February 27, 2023
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Rated 5 out of 5 stars

We used Arenatours for our honeymoon…

We used Arenatours for our honeymoon recently and we were blown away by how great their service was! Very professional, great communication and they listened to all of our requests. Our experience with Arenatours has been excellent. They are very knowledgeable of the destination so this is an excellent way to design a truly unique, individualized trip to Maldives.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Arenatours is fantastic! An amazing company that connects you to travel specialists that will create the perfect trip. It's a very easy-to-use website and their response time is super-quick. I loved n

Ours was a holiday like many others, delayed by 2 years, however the patience and support from Marta was excellent. We experienced Outstanding Customer Service and Support from everyone who was involved in our Family Holiday to the Maldives, from Marta to Nassem to the staff at the Residence Maldives that spoiled us rotten. I highly recommend Arenatours and I will definitely book our next holiday with them!

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Arenatours are simply the best in…

Arenatours are simply the best in turning your dreams into reality. From the onset, they listened carefully to our wishes for countries we had never visited and came up with a tailor made itinerary that catered for our wishes in accommodation that was just right. This year it was a week in Sri Lanka followed by the Maldives for a bit of relaxation. We are nature lovers but also wanted a bit of the taste and culture of Sri Lanka and the outcome was superb everything from, elephant safari, tea plantations, amazing temples at Kandy & Dambulla and of course the awe inspiring Sigiriya rock which did take some climbing! For the Maldives it was a lovely quiet island with great snorkelling and diving and rooms which blended into the landscape and did not intrude which we loved. A great holiday better than we hoped and an experience we will always remember and definitely repeat with Arenatours.

August 16, 2022
Rated 5 out of 5 stars

We had a memorable trip to Tanzania and…

We had a memorable trip to Tanzania and Zanzibar with Arenatours. Marta was our agent and It was a pleasure communicating with her as she made the whole process very easy. Questions were answered very quickly, there was a lot of back and forth to get our trip scheduled for our convenience and Marta was very professional and accommodating . The activities and the game parks chosen were a perfect fit for us, also excellent Choice of accommodation and the Residence Zanzibar was a treat!. - Wonderful, unforgettable holiday.

August 31, 2022
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Rated 5 out of 5 stars

Best honeymoon stay

We had the best honeymoon thanks to Aernatours!
Rui, our Travel Planner, prepared a tailor-made trip for us and everything was perfect from the beginning till the end! He understood our needs and helped us choose the best hotel option for our stay in the Maldives. We would like to thank him for his professionalism, for all his tips and especially for his follow up during the whole trip.
I look forward to our next trip with Arenatours!

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

We booked our honeymoon with arenatours…

We booked our honeymoon with arenatours because a good friend of mine had hers booked with them and she said the experience was amazing. Ana was reliable and answered all our queries with clarity and speed, giving us the peace of mind we needed when planning a honeymoon. The pandemic came along and we couldn't follow through with our plans. For more than a year now, they have been supportive and understanding, trying their best to accommodate all the changes we requested and presenting alternatives, options, etc. My husband and I were still hoping we could go somewhere anytime soon, but because the situation got worse for international travel, we decided to ask for a refund and assess in the foreseeable future. Once more,arenatours didn't disappoint and showed us their support and understanding. We had no issues whatsoever when asking for the refund. To summarize, Arenatours is a reliable company. We hope to return to them soon with a new honeymoon plan. I will choose "Arenatours" no matter where we go.

April 11, 2022
Rated 5 out of 5 stars

The trip was really good

The trip was really good. Our guides and tour services were outstanding. We also want to mention our driver in Sri Lanka, Nimesh, who is not only an excellent driver, but also a very thoughtful and considerate person who is great fun as well. He was extremely reliable and efficient and made our time in the country absolutely stress free. He always has a smile and pleasant greeting!! I recommend Ana and Arenatours, no hesitation!

November 2, 2021
Rated 5 out of 5 stars

Super organization

Super organization, beautiful hotels! Special Thank you to Marta, for answering all my questions so patiently. She put together a varied and fascinating package on quite a tight budget. She made personal recommendations, all of which added greatly to the trip and went out of her way to search for the best air and hotel rates for us. I wouldn’t hesitate to recommend her services 100%, Turkey is now my favorite holiday destination and can't wait to return.

November 2, 2021
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Rated 5 out of 5 stars

Sam was very helpful and always ready…

Sam was very helpful and always ready to assist us in our holiday planning . As we wanted to shape our trip as much as possible ourselves she was our coach and expert and did all the bookings once we had decided. Always very quick in reply, Marta was extremely professional - responding immediately to our questions and requests. Her suggestions were always precious and descriptive. That was definitely the best service we have ever received. We will certainly use her services again in the upcoming trips. 100% RECOMMENDED.

November 2, 2021
Rated 5 out of 5 stars

Arenatours provided an excellent…

Arenatours provided an excellent service from beginning to end. Easy to plan, book and pay for the trip. Sam was extremely knowledgeable and professional. I also appreciated the flexibility we had during the trip. Made the experience more personal, especially post covid holidays. Highly recommended!

October 6, 2021
Rated 5 out of 5 stars

Great Experience!

THANK YOU, Marta, for a wonderful trip to Maldives, our stay at Fushifaru was delightful . We've just received the Hoffman photo album and we will treasure this trip forever in our photos and our memories. We are deeply grateful to you and wish you only the best as you continue to build what should be the model for tour agencies everywhere. It was a pleasure dealing with Marta, she was efficient, attentive and really helpful! As promised, we will recommend Arenatours to everyone and anyone we know traveling to Maldives, our new favourite destination!

October 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Really good service provided

Really good service provided. Sam listened and changed trips and hotels based on our feedback. Made us enjoy Sri Lanka fully - what an experience!! Sam, get ready!!!! We are planning to visit Japan as soon as it opens.

September 29, 2021
Rated 5 out of 5 stars

I have to commend Ana on the service…

I have to commend Ana on the service provided for our combo to Sri Lanka and Maldives. Emails were always answered in a very prompt manner. All our travel arrangements worked smoothly and the choice of accommodation & guides were excellent. We loved our driver Anujon. We would have no hesitation in recommending Arenatours to travellers wanting a high quality, stress free vacation.

September 29, 2021
Rated 5 out of 5 stars

This holiday went so smoothly

This holiday went so smoothly, thanks to the planning by Ana. Everything went as scheduled, from our arrival at the airport, seaplane transfers and the arenatours team in Male, that gave us a fun tour to make our waiting for the departure flight more amusing! The suggested tips for the resorts were very useful, and overall we had a fantastic holiday. Thank you!

September 27, 2021

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