är Facemask Reviews 131

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Absolutely delighted with these masks. After enduring the scratchy blue ones which irritated my skin, and never felt very secure: and the handmade cotton ones, which constantly slipped off and misted... See more

Company replied

Rated 5 out of 5 stars

My husband who suffers from Asthma and is allergic to his saliva so when ever he wears any regular face mask he begins to start coughing and chocking on his own saliva so he tries to avoid wearing a... See more

Company replied

Rated 1 out of 5 stars

These masks are poorly designed and poorly made. They do not fit correctly to the face due to the shape of the mask and the poor alignment of the ear loops. This results in a gap around the nose which... See more

Rated 1 out of 5 stars

Do not order from them. We are being chased by DHL for a £50 customs charge. Despite sending several emails and AR assuring us that this has been dealt with, DHL are now threatening us with legal acti... See more

Company details

  1. Fashion Accessories Store

Written by the company

är Facemasks were created to provide a stylish and comfortable piece of personal protection. Working with outstanding designers, we set out to make a mask that people would feel comfortable wearing whether they are going to work, playing sports, or just popping out to the corner store.


Contact info

3.8

Great

TrustScore 4 out of 5

131 reviews

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Rated 5 out of 5 stars

Excellent service & product

Excellent service. Excellent product.
Choice of colours would be welcomed.

December 15, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

We're on it!
Thank you very much and most importantly, stay safe!

Rated 5 out of 5 stars

Fabulous masks

I ordered a 5-pack of the FFP2 masks. Delivery was substantially delayed, but I understand now that this was due to genuine bottlenecks in the accreditation process etc.

However, they were considerate enough to send me two such packs when it arrived.

The masks themselves are by far the best I have ever put on in terms of comfort, ergonomics, looks and functionality.

They are easy to breathe in, feel secure on the face, and are a godsend for glasses-wearers with the mouldable nose bridge with a cushy foam on the inside which forms a very good seal.

December 15, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Thank you very much for your patience!
It was the least we could do to make up for the wait.
Thank you for your trust!

Rated 4 out of 5 stars

This mask is really good

29th December - update ….I do still like the mask, but this morning while out cycling the strap on my mask came off it’s attachment point on the mask fabric….looked like it just broke…not great as I needed to enter the pharmacy…I had to tie the end onto my clip that I use to keep the mask fitting on my face…I’m disappointed as I haven’t worn the mask that much

mask is really good. I have been using it where I need to go into a shop and also when among people. It is light weight, fits well and I use a small ‘s’ shaped clip to pull the two elastic straps against the back of my head, which makes the mask very secure. I guess this sort of clip would be helpful, when you buy the mask but I had some which came with disposable FFP2 masks. The Ar mask has made me feel more able to go into small shops and feel safe as I am very cautious otherwise. I think it is well designed and very comfortable, yet feels very secure and seals well round my face. I gave it four stars because of the long wait; the mask itself is five stars

December 15, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello,
thank you for your comment.
Unfortunately the clips to catch the earloops at the back of the head cause too much pull in the weld and can cause the earloops to break off. During the development of our respirators, the focus was on making sure the respirator fit perfectly on the face without the use of additional accessories, otherwise it could not even pass the overall FFP2 certification process.
However, we are very happy to hear that you are otherwise satisfied with the product overall.
Thank you for choosing är!

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Rated 3 out of 5 stars

An ok product

While it was a long time coming, it was an ok product when it finally arrived. The fit is good except for the sharply bent metal band over the nose which prevents an airtight fit even with the padding. Besides causing your glasses to fog up it’s counter to the purpose of wearing a mask. The fabric is really nice against the face and the coating prevents it from becoming smelly.

December 15, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello,
I'm very sorry your shipment was delayed.
We are working to avoid such situations in the future. However, we are glad that you are satisfied with our product!
Thank you for choosing är!

Rated 3 out of 5 stars

The mask fits well and feels secure.

The mask fits well and feels secure.
The only problem was that the elastic straps on TW of the masks has detached itself on both occasions during the initial wearing.
Otherwise I am happy with them

December 15, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello,
thank you for your comment.
I would just like to point out that we do not recommend using a clip to catch the earloops on the back of the head, our respirators are not designed for this device.
If you do not use the clip and yet the earloop has detached from the respirator, I would like to ask you to send your order number or a photo of the defective piece to emil.miklos@conceptar.com.
Thank you very much in advance and I apologize for the inconvenience.

Rated 5 out of 5 stars

Good fit

Have done a lot of research and these masks are easy to breath in and a good fit in comparison to other fabric masks.

November 28, 2021
Unprompted review
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Reply from är Facemask

Hello, we are glad that you feel safe and comfortable with ourmask, that´s what it is all about!

Rated 5 out of 5 stars

Much better than other masks and…

Much better than other masks and respirators.

November 26, 2021
Unprompted review
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Reply from är Facemask

Hello, we are glad to hear that we met your high expectations! Please subscribe to our newsletter to not miss any upcoming promotions!

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Rated 4 out of 5 stars

Excited to See How the Mask Holds Up Against Teaching

Just received mine in the mail. Fits amazing to my face which is one of the negatives I had read from others. Every face is different I suppose. I bought a large because I have a larger head… I have plenty of room to spare in the adjustable ear loops. With the surprisingly thin filter inserted which includes a thicker/sturdier metal piece to adjust to your nose, I feel like talking for hours on end (I’m a middle school teacher) will be much easier. The look is sleek and subtle. My reason for 4 out of 5 stars (so far) is that you attach the filter using Velcro. I worry about how the exposed Velcro will hold up in the wash when I need to wash it and about how easily the filters will become dirtied by makeup since they are white. As long as the mask holds up though, I feel like I’ll continue to order replacement filters. I started with the mask and one filter that came with it plus an extra set of 3.

November 22, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, Thank you for your feedback! regarding on the mask washing, please, wash less and only when needed, preferably with a cloth wipe. The masks cannot be machine washed, if necessary, wash them under lukewarm water with gentle soap. Do not, however, ever wash or disinfect the removable nanofilters as that would compromise their ability to block pollutants and other contaminants.

Rated 5 out of 5 stars

Outstanding product

Outstanding product. Well designed and made with top materials. Best fitting and no fogging of glasses! Viral off rules!

November 18, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, we are glad to hear that our product met your high standards! Stay safe!

Rated 5 out of 5 stars

All good

All good - excellent service and fast delivery of a great, comfortable and safe mask. Thank you ar

November 16, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, thank you for your great review, we are happy to hear that you´re satisfied!

Rated 4 out of 5 stars

The 25 euro ar Masks fit well but fail…

The 25 euro ar Masks fit well but fail when fall apart in the washing machine, a huge loss to me. The cheaper 7 euro masks have two faults you cannot replace the filter and customer service. I sent and email asking what is the recommended disinfectant and it was returned.

November 14, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, The FFP2 Respiratoris different product then our är facemask adn it is not advertised to have a replaceable filter. I have verified and unfortunately we have not received an email with your name. To answer your question: we recommend to use an disinfectant in spray based on alcohol or propylalcohol.

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Rated 1 out of 5 stars

Terrible customer service

I pre ordered the new model of this mask only to be sent an email saying that it 'would not be available till June'. I questioned whether this was an out of date message, because it was already later in the year than June. I also stated that if they meant June 2022 then I wanted my money back. My money was immediately returned. Then I was sent an email a couple of weeks later saying that the new model was now available! So frustrating. Such terrible customer service.

November 13, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, we are truly sorry for the misunderstanding. The FFP2 masks are now available and are shipping immediately.

Rated 5 out of 5 stars

Definitely the best mask I have tried.

Definitely the best mask I have tried.
Comfortable to wear for long periods and
the excellent fit means glasses don’t steam up. 5 stars from me.

November 12, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Thank you for your purchase!
We are happy to hear that we met your high criteria!

Rated 5 out of 5 stars

Excellent product

Excellent product. Mask is very comfortable, it fits well and looks good. I have to wear a mask continous for a few hours everyday in my workplace and I think it’s the first mask that doesn’t cause me pain around my ears.

November 12, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, this was what it is all about to feel safe & comfortable even for a longer period of time, we are glad to hear that you are satisfied with our mask.

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Rated 4 out of 5 stars

The mask is comfortable and fits well

The mask is comfortable and fits well. Was better than many in keeping spectacles un fogged.

November 12, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, to resolve the issue of fogging of glasses was one of main goals, we areglad that you are happy with the result!

Rated 5 out of 5 stars

This are great fitting masks

This are great fitting masks. Comfortable and do not cause discomfort in my ears, like previous masks. I wish they last longer for the price and hopefully, that will change in the future. Quick shipping as well. Thanks!

November 12, 2021
Unprompted review
är Facemask logo

Reply from är Facemask

Hello, this was what it is all about to feel safe & comfortable at the same time!

Rated 1 out of 5 stars

är masks will fog your glasses!

My main and only concern regarding masks is whether or not they fog up my glasses. The är Style FFP2 Mask fogs up my glasses... even after readjusting the nose strips multiple times and repositioning the mask on my face.

I own the 02 Curve Mask (discontinued), the Envo Mask, and the Gill Mask Pro. These do not fog up my glasses at all--even outside in the winter--and I never have to adjust or touch them once on my face/around my ears/head. The problem, however, with the 02 Curve, Envo, and Gill masks are that they look terrible on your face...

So I was hoping that the "no fog" claims from är would be true. But it's a total lie. The är mask WILL fog up your glasses!

November 12, 2021
är Facemask logo

Reply from är Facemask

Hello, we are truly sorry that your glasses keep steaming up, we would recmmend to get the better fitting size, it is important that the fit is the best possible in order to prevent the fogging.

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