I was able to find the correct parts for my water tank, easily. Ordering was simple as was paying. The parts were quickly despatched via UPS and arrived next day. I’d highly recommend this company... See more
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Written by the company
We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.
Contact info
153 Newborough Road, B90 2HE, Solihull, United Kingdom
- 03452570130
- enquiries@ariston-uk.com
- ariston-uk.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Part said compatibility to my ref but…
Part said compatibility to my ref but it was not compatible and I could not return it
I was charged £14 with delivery charge
It was not worth it to return it as the part cost £4.75
And for me to send it back I had to pay £7 delivery charge
Good service Price cheaper tan some of…
Good service Price cheaper tan some of eBay sellers
but delivery was more expensive so total price from manufactures spares was only a £1 or 2 more
My experience was just wonderful as I…
My experience was just wonderful as I ordered the wrong part number part by email given to me by Ariston UK head office so when I noticed the difference to the old part i took out of the boiler i hand delivered it back Ariston Spares uk who was just great they now that Ariston boiler uk grave me the incorrect part number and sorted out and had the correct one in stock and a exchange took place, if anyone need a part for a boiler and good service I really recommend Ariston Spares UK,
Poor service trying to get out of…
Poor service trying to get out of replacement faulty item

Reply from Ariston Spares UK
Good selection of replacement spare…
Good selection of replacement spare parts, quick delivery
Speedy delivery
UPS are rubbishordered took my money
ordered took my money. never delivered. UPS sent emails 2 days running saying would deliver at 12 next day. stayed in never showed up.

Reply from Ariston Spares UK
Great place for spares
Great place for spares, reasonably priced quick delivery. Would definitely use again if I needed to.
Good Customer Services
Ordered the wrong valve, emailed and order held immediately, re-ordered correct valve, initial order refunded. Correct valve received.
Good Customer Services !
I received a very prompt reply to my…
I received a very prompt reply to my initial email and the part I required was delivered the following day. Excellent service.
A prompt service ,much appreciated
A prompt service ,much appreciated . Will use them again
No guarantee on their PCB
No guarantee on their PCB. If you take it out of the packaging and fit the PCB you are not allowed to return it under their terms and conditions.

Reply from Ariston Spares UK
THEY ANSWERED THE PHONE PROMTLY
THEY ANSWERED THE PHONE PROMTLY
VERY HELPFULL HAD THE PART IN STOCK
THEY WERE LOCAL AND I COULD COLLECT WITH IN THE HOUR
I have previously used the company and
I have previously used the company and found them very efficient.
This time it was just the same very good
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