I was able to find the correct parts for my water tank, easily. Ordering was simple as was paying. The parts were quickly despatched via UPS and arrived next day. I’d highly recommend this company... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Correct part arrived on time and well packed. Price was very competitive compared to other online suppliers. Highly recommended.
The part was sent out immediately, arrived in good packaging the next day as agreed. The price was much cheaper than everyone else. I was really happy with the service and will use them again when i... See more
I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more
Company details
Written by the company
We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.
Contact info
153 Newborough Road, B90 2HE, Solihull, United Kingdom
- 03452570130
- enquiries@ariston-uk.com
- ariston-uk.com
4.5
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The manager declined to discuss directly…
The company refused to discuss directly or accept even partial responsibility for the part their incomplete website info played in a very expensive part order that could quite understandably not be reversed. Wouldn't even come to the phone or offer the token of small discount or free postage on the replacement. Call handler in contrast was wonderfully polite and helpful
April 2, 2024
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Very good service
Very good service. Ordered part for next day delivery and arrived on time.
March 24, 2024
Part delivered quickly it was all good
March 7, 2024
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A disappointing experience
While the part dispatched looked to be the correct one. the fixing clips and tabs to attach the cover to the control panel were in the wrong locations. I now have to figure out how to return it and ask for a refund.
February 19, 2024
The turn around time was excellent
The turn around time was excellent. No issues at all with the spare part ordering system.
The reason I gave 4 stars is the part was half the price of the product I was 50/50 if I was going replace it.
If I had to pay someone to fit it, defiantly not worth it,
as it happens I'm an engineer
February 11, 2024
a1 service
a1 service
very please with service and quick del as well all went smoth,
i like to say the part cost £58 for a genuine part and this was cheaper than every one i looked at
a1
February 18, 2024
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Perfect fit parts safely & rapidly…
Perfect fit parts safely & rapidly delivered. Thank you!
February 3, 2024
👎That says it all☹️
January 30, 2024
Reply from Ariston Spares UK
Hi Jim, I'm sorry to see that you were not happy with our service. I can't see any issues with the delivery or order that have been reported. Please can you contact us directly to give us more information?
Excellent response and follow up
Excellent response and follow up
Had a delay in one item that was not in stock
and came back instantly with response. I expected to have to wait days or weeks but clearly someone got on the case and I received both items two days later
Excellent client care and communicators
January 24, 2024
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As described & opted for next day delivery
Wanted quickly so opted for next day delivery & quick dispatch
January 8, 2024
Simple site to navigate
Simple site to navigate
Order and locate parts effortlessly
Many thanks
Power Plus Heating
December 18, 2023
Everything Great
Part was easy to find on website, price was good. postage very fast.
December 16, 2023
Good products are reasonable prices
December 14, 2023
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Ariston combi boiler parts
Very quick replies very good dispatch times excellent customer service would not hesitate to use again
December 12, 2023
It was easy to order and came promptly.
October 31, 2023
Perfect customer experience
Perfect customer experience. Could not be more helpful. Good knowledge of product. EXCELLENT
October 10, 2023
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