Ark7 Reviews 267

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Ark7 Is Legit The More You Invest The More You Earn. I Suggest Everyone Giving it A Try. They also have a Great Background Story & Response Team. Hazel Dawn 👍🏿 Was Extremely Helpful. Thats Why I Sug... See more

Company replied

Rated 5 out of 5 stars

Ark7 is an absolute game-changer for me in the real estate game. It's super easy to use, they've got a ton of cool properties to pick from, and you always know what you're getting into because they la... See more

Company replied

Rated 5 out of 5 stars

Let’s see, I love how easy you make investing, higher yields than that other App. I wish you had more vacation or abnb properties. Just sit back and enjoy the passive income you receive monthly cash d... See more

Company replied

Rated 1 out of 5 stars

This company does not tell you how risky and illiquid buying shares are. Not only do you often have to wait a year to sell shares, there a good chance (due to their marketplace being so new and unpopu... See more

Company replied

Company details

  1. #157 of 175 best companies in Alternative Financial Service

Written by the company

Ark7 pioneers fractional real estate investing and is committed to making it accessible to everyone. We empower the community to invest in rental homes, share by share. Currently, we feature high-yield, professionally managed rental homes in 10 states and are rapidly expanding to cover the rest of the U.S. Investors appreciate Ark7 as a valuable resource and a modern platform for accessing real estate investment, enjoying true passive income, and diversifying their investment portfolio. Cash distributions are paid out to investors every month.


Contact info

3.9

Great

TrustScore 4 out of 5

267 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love the app

I love the app. Properties they select are in very good market and gives nice return.

May 10, 2024
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Reply from Ark7

Hi Malleswara, thank you so much for taking the time to share your experience on Ark7's investment platform! It's great to hear that you're enjoying the app and finding value in the properties we've chosen. Knowing that our selections are providing good returns is incredibly rewarding. Our goal is to ensure that all investors have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us understand what we're doing right! - Ark7 Support

Rated 1 out of 5 stars

I can only invest in a small number of…

I can only invest in a small number of property because my income is under $100,000 per year.

May 9, 2024
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Reply from Ark7

Hi Bruce, we're grateful for your feedback and find it helpful as we strive to improve our services. At Ark7, we strive to cater to investors from all financial backgrounds, and we're working on expanding our property offerings to better meet your needs.

Your feedback is valuable to us! We'll reach out to you via email to assist you in finding the best solutions within your means. However, you can always contact us at support@ark7.com, and our support team is always here to help you make smart choices that align with your financial goals. - Ark7 Support

Rated 5 out of 5 stars

New to Investing

New to the platform and I love the transparency that is provided. Able to see how each property is performing and being able to diversify the portfolio is an added plus. Can't wait to continue investing with this company.

May 9, 2024
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Reply from Ark7

Hi Katrina, thank you for taking the time to share your review on Ark7's investment platform! We are pleased to hear that you appreciate the transparency our platform provides. Being able to easily track each property's performance and diversify your portfolio is something we strive to offer. We’re excited to have you continue your investment journey with us and look forward to supporting you. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars

So Far, So Good

I just recently opened an Ark7 account so this review might be premature, but I have to say I like what I see so far.

I already have crowdfunded real estate investments at Arrived, Fundrise, Groundfloor, and Roots. They all have their strengths and weaknesses.

What I am liking about Ark7 is its simplicity, and especially the ability to buy into the initial offering of a property AND to trade shares in already-funded properties. This is mostly lacking from the other platforms.

The low cost of entry is a plus, too.

I may decide that Ark7 is where I'll concentrate my RE investing going forward. As I said, it's early for me, so I'll need to get a few more weeks or months under my belt to come to a final conclusion. But so far, so good.

June 6, 2024
Unprompted review
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Reply from Ark7

Hi Steve, thank you for sharing your thoughts on Ark7's investment platform! We're thrilled to hear that you're enjoying your experience with us so far and that you appreciate our platform's simplicity and unique features like investing in initial offerings and trading shares in existing properties.

We're also honored that you're considering focusing your real estate investments with Ark7, and we're here to support you every step of the way. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars
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Reply from Ark7

Hi Frankie, thank you for your feedback on Ark7’s investment platform. We're thrilled to hear that you find our platform user-friendly and enjoyable. Our goal is to make sure all investors have a smooth and enjoyable time investing with Ark7. Your feedback helps us know what we’re doing right! - Ark7 Support

Rated 1 out of 5 stars

My money was locked up for months…

My money has been locked up for over two months and they will not allow me to withdraw it.

When you make a deposit they do not tell you that is is locked in for 60 days. But even after the 60 day period has past, they still will not refund my money.

Every withdrawal request fails, even after trying three different national banks. (BofA, Citi, Cap One)

I have reached out to customer service and not had remedy yet.

I hope I do not need to further escalate the issue to authorities as this is starting to smell like they do not allow customers to even withdraw their funds. I do not recommend.

Update: I received my refund after a lot of hassles. Customer service has been hassling me to change my review on trust pilot. I still do not recommend.

Second update: Ark7 updated thier response about a year later to say they held my money due to a "failed deposit" but initially they told me they were locking my money for 60 days due to money laundering laws. Both stories can't be true, so I know they are not truthful. Very sketchy company.

A separate note, I signed up initially from a promotion promising a bonus and the bonus was also denied. This is not the reason for me negative review, just a fact worth sharing for folks who are signing up specifically for a bonus.

May 22, 2024
Unprompted review
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Reply from Ark7

Hi there - thank you for updating your review and sharing additional feedback. We're glad to hear that you’ve received your refund, and we sincerely apologize for any inconvenience during the process.

Regarding the initial issue, your account was deactivated due to a failed deposit from your Bank of America account. We have reactivated your account, and you should now be able to add new bank accounts and initiate withdrawals. We understand you’ve successfully added a new bank account and completed your withdrawal, and we appreciate your patience.

As for the promotional bonus, it is credited once orders are fulfilled and meet the necessary qualifications. Since there were no funds to fulfill an order, the bonus was not applied. You can refer to our terms and conditions for more details: https://ark7.com/legal/promo.

We understand your concerns about our follow-up to confirm whether your issue has been resolved or if you need further assistance. Our goal is to ensure your experience is positive. Since we haven’t heard from you recently, we apologize if our follow-up made you feel hassled—it was not our intention, and we’re sorry for any misunderstanding.

If you have any further questions or need additional support, please don’t hesitate to reach out to us at support@ark7.com. We’re here to help and value your feedback as it helps us improve. - Ark7 Support

Rated 5 out of 5 stars

A good beginning...

The setup was easy and quick. So far, so good. Hope to buy more shares in the future.

May 22, 2024
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Reply from Ark7

Hi Ms Gerie, thank you for sharing your experience with Ark7’s investment platform. We're glad to hear that your experience has been good so far and that you found the setup process easy and quick. We look forward to helping you buy more shares in the future. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars

The speedy response and ease of…

The speedy response and ease of completion of the purchase.

May 22, 2024
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Reply from Ark7

Hi Mbafeno, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear that you found our response time speedy and the purchase process easy to complete. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars

Very helpful staff

I just raised my review to 5 stars. A great asset of ARK7 is their willingness to meet with new investors to via zoom to answer questions.

May 20, 2024
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Reply from Ark7

Hi Jill, thank you for sharing your feedback. We're sorry to hear that you found it difficult to understand how to use Ark7. We'll be reaching out to you via email to address your concerns. Additionally, you can always reach out to us directly at support@ark7.com, and our support team will be more than happy to assist you. Your input is valuable to us, and we aim to make Ark7's platform as user-friendly as possible. - Ark7 Support

Rated 5 out of 5 stars

The website is convenient to buy and…

The website is convenient to buy and sell the shares. I make some sells last few weeks, and they are all finished in a short period.

May 13, 2024
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Reply from Ark7

Hi Simon, we really appreciate you taking the time to review Ark7’s investment platform. We're glad to hear that you found it easy to buy and sell shares in Ark7's trading market and that your recent shares were sold quickly. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars
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Reply from Ark7

Hi there, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear that you're enjoying the benefits of passive income! Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 4 out of 5 stars
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Reply from Ark7

Hello Katerina, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear that you are satisfied with Ark7's easy functions. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars

Ark7 Get it Done With Ease

Ark7 brings high-yield rental home investments to the palm of your hand, quick and easy without making you jump through many steps. check them out.

May 7, 2024
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Reply from Ark7

Hi Dom, we really appreciate you taking the time to review Ark7’s investment platform. We're glad to hear that you found it convenient, user-friendly, and offering profitable rental home investments. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 3 out of 5 stars

Wall Street

I am learning, but I must say, it’s exciting.

May 5, 2024
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Reply from Ark7

Hi Edwin, we truly appreciate you taking the time to review Ark7’s investment platform. We understand that learning is a valuable journey, especially when it comes to investing. Our support team is always available to assist you through support@ark7.com, and we've also reached out to you via email to invite you for a chat to better understand your needs. Your feedback is very important to us! - Ark7 Support

Rated 5 out of 5 stars

Great opportunity

Great opportunity

April 3, 2024
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Reply from Ark7

Hi there, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear to hear your positive thoughts about our platform. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars

Love the experience

I am new user for Ar7. I love the experience of purchasing shares of the property pretty easily. Its very easy to navigate through the website and I love the experience thoroughly.

March 31, 2024
Unprompted review
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Reply from Ark7

Hello Niti, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear that purchasing shares and navigating through Ark7's platform was a seamless experience for you as a new user. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars

I'm a newbie to real estate…

I'm a newbie to real estate investments. Ark7 is easy to use and does a good job of introducing investors to the process. They are transparent regarding which investment properties are available, and what their current rates of return are.

March 28, 2024
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Reply from Ark7

Hi Steve, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear that you found Ark7's platform easy to navigate, informative, and transparent regarding available properties and returns. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 5 out of 5 stars

A Company That Truly Cares

I've been extremely impressed by Ark7's user-friendly website and outstanding customer support, and can't say enough good things about Ark7.
It's refreshing to come across a company that truly cares about its customers and is sincerely interested in continuous improvement.
Thank you, Ark7, for bringing real estate investments within my reach, and giving me a positive experience.

April 23, 2024
Unprompted review
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Reply from Ark7

Hi Cynthia, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear that you are satisfied with Ark7's user-friendly platform and exceptional customer support. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

Rated 2 out of 5 stars

Low return

The concept is exactly what I’m looking for but the return is too low to warrant any serious investment. Ex. $117 invested with $.19 monthly dividend.

April 16, 2024
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Reply from Ark7

Hello Fue, Thank you for trusting Ark7 as your real estate investing partner. Our team member has reached out to you via email and invited you for further discussion. Let's address your questions and concerns in detail. - Ark7 Support

Rated 5 out of 5 stars

They earned my trust

I bought a few shares as a test trial and came across some questions regarding dividends. The support team was able to give me very on point answers and even provided the calculations in order to clarify the confusion and most importantly build trust. Great system!

April 4, 2024
Unprompted review
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Reply from Ark7

Hi Shenny, we really appreciate you taking the time to review Ark7’s investment platform. We are glad to hear that you enjoyed the support meeting to clarify confusion and build trust. Our goal is for all investors to have a smooth and enjoyable real estate investment journey with Ark7, and your feedback helps us know what we’re doing right! - Ark7 Support

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