Hi Arktastic, I just wanted to give a small feedback regarding my recent order. I ordered the Anua 77 Soothing Toner, but I received the Heartleaf + Hyaluron version instead. It’s okay for me and... See more
Company replied
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Review summary
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I ordered a Medicube device and immediately emailed them when the wording on the box was missing one tiny word which made me wonder if I received the wrong version. They responded so quickly... See more
Company replied
Received my package with no problems, and with extra gifts because it took a couple of days more to deliver. The support team replied back to my delivery enquiry almost instantly. Loved the products... See more
Company replied
My shopping experience with Arktastic was delightful. I received generous gifts along with the highlighters I purchased, as a kind gesture to make up for the slight delay in my order. It was such a th... See more
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Company details
Written by the company
Connecting the world through shopping!
Contact info
1/35 Lanark St, 3169, Clayton South, Australia
- 0421795334
- info@arktastic.com
- arktastic.com
4.7
Excellent
429 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely product.
Lovely product.
Great service
Easy to navigate website
Good communication during ordering and receiving.
March 17, 2023
Had a watch I needed
Had a watch I needed. Gave me a first purchase 10% off and free delivery as it was over $100. Got the watch with in the weekif purchase. All up happy customer :) thank you
March 8, 2023
I really love the products!
I really love the products!! Arktastic has great customer service and are very friendly. The only downside is it can take a while to get your products. But will happily continue to purchase through them
March 8, 2023
I am glad to found Arktastic in…
I am glad to find the Arktastic in Australia whom sell the Korean beauty products, I found the Korean beauty products suit my skin better than other brands I used before. Your price is very reasonable and very fast delivery. Thank you.
March 9, 2023
Unprompted review
I really love the products and they…
I really love the products and they arrived on time
January 29, 2023
Excellent products & service!
Placing an order was easy as! The delivery was fast and I am extremely happy with my purchases! Would highly recommend buying from Arktastic!
February 26, 2023
Product was package well
Product was package well. I wish you have a separate app so we could order and track our purchase easier.
February 26, 2023
Was a quick delivery & 100% loving the…
Was a quick delivery & 100% loving the products I bought . I will definitely purchase here for more .
February 26, 2023
Great service. Fast delivery. Parcel came with nice samples added to my orders
Fast delivery. Parcel came with great samples inside.
February 15, 2023
Unprompted review
Great support
Great support. Friendly staff, extra goodies I enjoyed it. Took a bit longer but they were so apologetic, I am happy
February 7, 2023
Below average experience
Delivery took longer than expected with no updates. Had to chase them to find out what happened with my purchase before they sent it out.
January 30, 2023
Unprompted review
Reply from Arktastic
Hi there,
Thanks for your feedback on our service. We at Arktastic expect to maintain high standards when it comes to service to our customers and are sorry to hear about your bad experience shopping with us.
We will take this feedback to improve our services making sure your next experience meets our service standards. Once again apologies on behalf of the team for your bad experience.
Have a great day ahead!
Best Regards,
Team Arktastic
Great Customer Service
They were really nice when i needed to change the address for the order, and the items are a great deal!
December 19, 2022
Unprompted review
Comes with good quality products with…
Comes with good quality products with discounts
November 9, 2022
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