I ordered a swimsuit and the sizing was off - it did not fit. I did connect with customer service and was offered a credit. I cannot find the website or any outlet to redeem this credit. Each att... See more
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I have always been a one piece swimsuit girl. A little too shy to show too much skin, but the designs on Aroabikini are so fabulous and varied that I have finally bought my first ever, 2 piece suit, b... See more
Company replied
I enjoy the suits that i ordered, although i did have a suit top that did not fit properly, as my top is much smaller than my bottom. Ordering the 2 piece suit as separate pieces could have helped bri... See more
Company replied
I love my bathing suit. The one I purchased is definitely more for sun bathing and barbequing vs. ocean swimming, but its adorable and good quality, and well lined. I'm probably older than the tar... See more
Company replied
great experience and nice selection
April 29, 2019
Unprompted review
Reply from Aroabikini
Hello Alice!
We are amazed that you took the time out to leave us this review. Our company value to put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job great.
We look forward to serving you again. Have a great day!
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Reply from Aroabikini
Hi Lore!
We are overwhelmed with your review. We always aim for our customer's satisfaction in shopping in our store. We are glad you liked it and found it friendly. Can't wait for you to receive your item.
Thank you for choosing Aroabikini!
Have a wonderful day!
The size chart was completely off
The size chart was completely off. I had to give my suit to my 17 yr old daughter!!! Medium is not a medium. And it took over 6 weeks for shipping.
April 28, 2019
Unprompted review
Reply from Aroabikini
Hi Sara!
We thank you for your feedback. and We understand your frustration. We are here to help you out. We just sent you an email corresponding through your concern.
Looking forward to your response. Thank you!
Amazing!!!!
April 28, 2019
Unprompted review
Reply from Aroabikini
Hi Yara!
We are very glad that you take the time to share your fabulous feedback. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation.
Have a spectacular day!
They are always contacting us with…
They are always contacting us with great savings. Thank you!!. It is important for customers to feel we are under care!!
April 28, 2019
Unprompted review
Reply from Aroabikini
Hi Lilia!
Many thanks for your review. Also, thank you for all the compliments you gave from our customer service. We aim to serve our customers well to satisfy them. Again, Thank you!
Have a great day!
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Very professional.
April 28, 2019
Unprompted review
Reply from Aroabikini
Hi Silivina!
Thank you for taking the time to share your eminent feedback. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation.
Have a marvelous day!
Great prices....easy to order!
April 28, 2019
Unprompted review
Reply from Aroabikini
Hi Lindsay!
Thank you for forgiving us a 5-star review. We really appreciate your positive comments. Please let us know what we can do for you in the future. Thank you so much for choosing Aroabikini as your online shopping website.
Have a fantastic day!
GOOD SERVICE IS IMPORTANT TO TRUST A COMPANY.
first of all , the orderr took longer than a month to arrive. Sent from China! they did not warn me about this. l left on vacation before it arrived and now they are giving me a hard time to return it! as it arrived when i got back ...they want pictures and fill in forms,,,and some number that they did not send with the items, so i don't have it. . Have to look for my original order to find them. Worst order experience4 ever online...and i buy lots online! also they should hir4 somebody that writes english better as it worded very incorrectly. I do not recommend ordering from them. If they do a better job crediting my order I can write a new review...but so far am disappointed at their service.
April 27, 2019
Unprompted review
Reply from Aroabikini
Hi Romy!
Thank you so much for your feedback among us and we deeply apologize for our service that didn't meet your expectation. We just sent you an email corresponding through your concern.
Looking forward to your response. Thank you!
First time purchase review
The correspondence on Aroabikini, was quick and forthcoming. As I await my purchase I’m excited to buy from a people friendly site and I look forward to recommending Aroabikini to my family and friends.
April 27, 2019
Unprompted review
Reply from Aroabikini
Hey there Annette!
It's really good to read positive feedback with a customer. We thank you for the effort you've given to us. We are also excited to get your item and looking forward to your purchases again.
Have a great day :)
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Love the bikini and one piece bathing…
Love the bikini and one piece bathing suit options!
April 27, 2019
Unprompted review
Reply from Aroabikini
Hello Maryza!
Thank you for your feedback.
We are very thankful for appreciating our collection items and we really appreciate you taking the time in providing us positive feedback. We are looking forward to your next shopping!
Have a fabulous day!
Don’t order, please!
Cheap, not fitting swim wear from China.
This company is a scam!
The return process is impossible.
Don’t trust the good reviews, they ask everyone to place an order right after ORDERING, to get a discount. These reviews are fake.
It takes 4-6 weeks for the item to arrive, it does not fit and does not look like the pictures. Return process is killing.
DON’T ORDER FROM THEM.
April 27, 2019
Unprompted review
Reply from Aroabikini
Hi Sara!
We thank you for your feedback. We understand your frustration. We are here to help you out. We just sent you an email corresponding through your concern.
Looking forward to your response. Thank you!
Steer clear. Bait & switch. You’ll have to fight for a refund if it’s the wrong item.
Said suit would be shipped in 10 - 15 days. Ordered April 1. Arrived April 25. Item that arrived is not the same item pictured on website. When I contacted the seller they said it can be worn many ways and that I needed to twist it to look like suit in website. It is poorly made and seams were splitting just by trying it in. The straps are clearly not as wide as the suit pictured. I requested a refund and was told to try to twist the straps. Purchased through PayPal (thank goodness) who is working with me to get a refund. Seller communicated outside of PayPal through email after I opened a PayPal case and told me I got what ordered (I did not). BUYER BEWARE. Do not trust this seller. It is a bait & switch. Didn’t realize it was coming from China, either. Represented as USA seller.
April 27, 2019
Unprompted review
Great choices and easy to order
Great choices and easy to order! Can't wait to get my order!
April 26, 2019
Unprompted review
Reply from Aroabikini
Hi Sharri!
Many thanks to your 5-star review. We are glad you liked our products and its easy way of placing an order. May your item meets your expectations and may it satisfy you best. Excited for you and your item!
Have a fun day!
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Great selection!
April 26, 2019
Unprompted review
Reply from Aroabikini
Hi Sara!
We are very happy with your review. We are glad that we have satisfied you with our products. This really motivates us to have greater products for the best of our customers. We hope this will also motive other customers to shop in our store.
Thank you for patronizing Aroabikini!
Have a fantastic day!
Not only do they have cute swimsuits at…
Not only do they have cute swimsuits at great prices, but their response time and customer service is excellent! Thank you for shipping to Puerto Rico when other companies will not.
April 26, 2019
Unprompted review
Reply from Aroabikini
Hi Megan!
Thank you very much for all the compliments you gave in your review. It is very much appreciated. We are happy that you are happy with our shipping. May you receive your parcel the soonest!
Thank you for choosing Aroabikini!
Have a wonderful day!
Amazing shop
Aroabikini is one of my favourite online pages to shop bikinis. It is my first time to shop here but the style of the bikinis are awesome ! Thank you! Hope will reveive them soon
April 26, 2019
Unprompted review
Reply from Aroabikini
Hi Tea!
We are very thankful for your 5-star review. It is also music to our ears that our online shop is one of your favorite. It sounds so great! Moreover, we sent you a private message regarding your review. Kindly check your inbox.
Hope to receive your bikinis soon! Have a fun-filled day!
Easy
Website was clear, easy to use and navigate. Cannot wait to get my swimwear.
April 25, 2019
Unprompted review
Reply from Aroabikini
Hi Hellynda!
Many thanks to your 4-star review. We are delighted to know that placing an order was easy and that you are excited to receive your swimwear. This kind of reviews really helps us in improving our services and products even more.
Thank you again, for this awesome review! Have a fun-filled day!
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The 100% satisfaction what it really…
The 100% satisfaction what it really means: it will cost you pretty much the same dollar amount or MORE To return it that you spent to buy it.
#aroabikini
#aroabikini 💩 and lol at free shipping worldwide. Tell your potential customers about the RETURNS worldwide cost that they have to incur would you please?
This is exported from China and has to clear customs so it takes at least 3 weeks to get. The return process is horrendous and made deceitfully difficult if not impossible. The 100% guaranteed return policy is 100% false. They get you because to return the items you have to ship them back internationally which cost $40 . So it breaks down like this $24 to return but $16 for a signature. Oh and YOU also have to complete a customs form at the post office too! They know no one in their right mind would send something to these crooks without a signature required. If you did that you are most likely going to get the 🤷🏽♀️ never got it. So you’re out $24 to ship PLUS the cost of merchandise. I must admit flawless business model. Liars.
April 25, 2019
Unprompted review
Reply from Aroabikini
Hi Shelley, Thank you for your feedback.
We're sorry to hear about your bad experience. We pride ourselves in maintaining the highest quality standards for our customers. We sent you a message corresponding to your concern please check it. Thank you!
This company is a SCAM!
This company is a SCAM! The swimsuits are cheaply made and their sizes are inaccurate. When I contacted customer service for a return I was told I had to send photos of myself actually wearing the suits. Since I couldn't get the suits over my thighs without damaging the item this was impossible. That didn't seem to matter. No photos, no return. No way am I sending a photo of myself half naked bulging out of a flimsy swimsuit that doesn't fit. This policy verges on illegal. Forcing your customers to humiliate themselves on camera in order for them to return your subpar merchandise is criminal.
April 24, 2019
Unprompted review
Reply from Aroabikini
Hi LaDora!
Sorry about the problem you encountered about the email asking a photo of you wearing the bikini for verification purposes. We already sent another email about your concern. We want to resolve this problem immediately because customer satisfaction is very important to us. Please respond to our emails for fast resolution. If you need further assistance or have any questions, we are always happy to help.
We are looking forward to your response!
Thank you and have a nice day.
These bikinis look great
These bikinis look great! Cannot wait for my first day on the beach with them on :)
April 24, 2019
Unprompted review
Reply from Aroabikini
Hi Jana!
Thank you for your 5-star review. We really appreciate it. Also, thank you for the compliment that our bikinis look great. It feels great to hear that from our customer. We hope the bikinis will meet your expectations. Again, thank you very much!
Have an awesome day!
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