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Rated 5 out of 5 stars

The sales executive (Will) is extremely friendly, not pushy at all, provided us with lots of information on sizes colour as a very small en-suite shower room with our decision. The price also helpe... See more

Company replied

Rated 5 out of 5 stars

There are many bathroom suppliers around but only one is the best! Having used Aromabath for three bathrooms, all I can ask is why do we not have more companies like this? A family run business with... See more

Company replied

Rated 5 out of 5 stars

After spending weeks deciding on bathroom fittings, some of the products were out of stock with manufacturers. Will at Aromabath bent over backwards to find the items for me to enable me to finis... See more

Company replied

Rated 5 out of 5 stars

I want to give a huge thankyou to Sandy,William and all at Aromabath for steering me to the most beautiful bathroom in the whole wide world 🌐.I went into the Seven Kings showroom with ideas of what I... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Aromabath is a family run business specialising in designer and luxury bathroom brands. We have been established for over 30 years trading as J.P. Distributors Ltd. We started off in 1988 as a plumbing shop in Chadwell Heath, Essex and then developed and progressed over the years to open our own luxury Showroom as a concession in a department store called Harrison Gibson, Ilford in 1997. After the success of our presence in Harrison Gibson we decided why not open our very own 2-floor Showroom in Seven Kings, Essex which happened in 2004. We have been here ever since and pride ourselves on value for quality and service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Amazing customer service from Will

Amazing customer service from Will. Very knowledgeable and helpful. Would highly recommend.

October 24, 2024
Unprompted review
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Reply from Aromabath

Thank you Nick, I appreciate you taking the time to leave me this review. I'm glad you have been happy with our service.

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Rated 5 out of 5 stars

The sales executive (Will) is…

The sales executive (Will) is extremely friendly, not pushy at all, provided us with lots of information on sizes colour as a very small en-suite shower room with our decision. The price also helped of course, as kept to our budget.
Only visited the show room once and after that everything was handled via phone and messages, it was delivered on time and everything was correct.
Will highly recommend Will to others.

July 22, 2024
Unprompted review
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Reply from Aromabath

Thanks so much for your kind words Hansa, I really appreciate you leaving this amazing review. You were a pleasure to work with and I look forward to dealing with you again in the future. Regards, Will.

Rated 5 out of 5 stars

Friendliness & helpfullness

I had the pleasure of speaking with Sandy at Aromabath over the phone, and I must say, his friendliness and helpfulness were exceptional. He made the experience truly pleasant, and I greatly appreciate his outstanding customer service. Thank you, Sandy, for your friendly assistance!

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

I want to give a huge thankyou to…

I want to give a huge thankyou to Sandy,William and all at Aromabath for steering me to the most beautiful bathroom in the whole wide world 🌐.I went into the Seven Kings showroom with ideas of what I wanted but I came away with what I needed.There aren't enough words in the English language to express how pleased I am with my new bathroom and the wonderful service that I recieved.Thankyou Sandy.

August 12, 2023
Unprompted review
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Reply from Aromabath

Thank you for such an amazing review Lynda. You were an absolute pleasure to work with. We really enjoyed creating your dream bathroom and we are so happy to hear how happy you are. This makes us happy. Thanks again.

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Rated 5 out of 5 stars

For me personally Aromabath is probably…

For me personally Aromabath is probably the best in the world ! Stunning displays , excellent product knowledge and a service second to none . Nothing is a problem so to speak - 10 stars every time !!! They have really looked after me when I have needed them - Simply the best .

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

The team are a pleasure to deal with

The team are a pleasure to deal with, very knowledgable & professional, first class job from start to finish. Would 100% recommended them.

June 22, 2022
Unprompted review
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Reply from Aromabath

Thank you Colin, really appreciate you taking the time to leave us this kind review.

Rated 5 out of 5 stars

Thank you William C for the design…

Thank you William C for the design ideas and helping us create the stunning bathrooms this year…what great service and family business that care for their customers…

March 3, 2022
Unprompted review
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Reply from Aromabath

No trouble at all Mr. Madhvani, you were a pleasure to deal with. Thank you for the review.

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Rated 5 out of 5 stars

Highly recommend Aromabath

We have had nothing but a positive experience with Aromabath.
Will helped us to redesign our bathroom and was always so patient and gave us a service with a smile whenever we walked through the door! No change, no matter how small was ever a problem from him.
The after service was also brilliant, we cannot praise it enough. Any issues or questions we had, Will has continued to do all he can to ensure we received the best level of service.
We have since recommended Aromabath to our friends and family who have had the same experience. We would 100% recommend Aromabath for the quality of the products and also such helpful service.

March 23, 2021
Unprompted review
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Reply from Aromabath

Thank you for the amazing review and such kind words. It's no wonder I smile when you come to the showroom or even when you call. Your family has been an absolute pleasure to work with and I look forward to being there for you when needed at any point in the future. Regards, William.

Rated 5 out of 5 stars

Thank you so much for your excellent…

Thank you so much for your excellent service and support throughout the course of our bathroom project. We are more than happy to recommend you to our family and friends for sure.
We will hope to return to you for any future projects. You have been very friendly, professional and highly experienced in your field.

February 19, 2021
Unprompted review
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Reply from Aromabath

Thank you for your kind words. It has been a pleasure assisting you with each aspect of your project. Please let us know if you need anything going forward. Regards, William.

Rated 5 out of 5 stars

Spot on time and time again!

I’ve worked with Will numerous times now on both private and development projects and find him and the whole set up at Aromabath a pleasurable experience.

The level of service is second to none, competitive on price, quality manufacturers and more importantly if you’ve got a problem you can pick up the phone.

Most recently, at short notice and under somewhat testing conditions for all, I needed to create a new wetroom to cater for a disabled family member. Think it took a day if that for Will to sort out the shopping list and a few suggestions / alternatives and some cracking discounts. Needed a specific branded internal slimline cistern, it was delivered quicker and at the same price than anyone else could!

January 15, 2021
Unprompted review
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Reply from Aromabath

Thanks Ed, really appreciate you taking the time to write me this review!
Some very kind words in there, really nice of you.
As you know, if you ever need any more assistance in the future please do not hesitate to contact me.
Regards, Will :-)

Rated 5 out of 5 stars

Very knowledgeable and experienced team

We have just completed a new build house, with all the bathroom supplies from Aromabath. The service we received was second to none and the products were always delivered on time and quality controlled checked. Aromabath have a very knowledgeable team who go out of the way to get things done right. We cannot recommend them highly enough.

November 27, 2020
Unprompted review
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Reply from Aromabath

Thank you Mrs. Rana, appreciate you taking the time to write us such a nice review. If you need anything in the future please do not hesitate to ask. Thanks again.

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Rated 5 out of 5 stars

Peter

AromaBath,
The best bathroom showroom, staff Will and Bob were helpful, professional.
All time present to customers best services and quality materials.
Best company in East London.
I will recomended AromaBath if you looking renovate your bathroom in high standart

November 23, 2020
Unprompted review
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Reply from Aromabath

Thank you Peter, very kind of you. Glad you were happy with our services. We always try our best so thanks for noticing. Regards, Will.

Rated 5 out of 5 stars

Highly recommended.

Having used Aromabath for a recent bathroom fit out, these guys are experienced professionals. From the initial advice, to interior design suggestions followed by the product supply and delivery ... it was flawless.

November 22, 2020
Unprompted review
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Reply from Aromabath

Thank you Mr. Reel, very kind of you to write this review. Hope you have a good day. Regards.

Rated 5 out of 5 stars

Great local family run business

There are many bathroom suppliers around but only one is the best!
Having used Aromabath for three bathrooms, all I can ask is why do we not have more companies like this? A family run business with many years of experience. They have the customers interest at heart and will go out of their way to ensure nothing less than 100% satisfaction. High quality products at a highly competitive prices. I've not found anyone cheaper for the same items.

November 22, 2020
Unprompted review
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Reply from Aromabath

Great to hear from you Mr. Lotay, I hope you have been well. Thank you, what a nice review! Glad to hear your bathrooms are still going strong :-)

Rated 5 out of 5 stars

5*, a must use company!!! Excellent service

We have worked with Aromabath many times and found them to be incredibly professional and competitive. Could not recommend them enough! 5* work and service!!!
Joe Johal, Anchorage Property Services

November 22, 2020
Unprompted review
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Reply from Aromabath

Thank you Joe! Hope you and your Family have been well and safe during these times.
Look forward to completing more projects with you in the future. Regards, Will.

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Rated 5 out of 5 stars

We have been using Aromabath for the…

We have been using Aromabath for the past 10 years and cannot speak highly enough of the products they sell.Their expertise and customer service is by far the best we have experienced. We highly recommend this business for all your bathroom needs. You will not be disappointed that I can guarantee.

November 22, 2020
Unprompted review
Aromabath logo

Reply from Aromabath

Morning Tarun, thank you for taking the time to write us this great review! Really appreciate it.
As always, if you need anything in the future we will be happy to help. Regards.

Rated 5 out of 5 stars

Need a new bathroom? Look no further...

We recently renovated three bathrooms and a cloakroom, and having used Aromabath for the past 20 years, they were our first (and only) choice of company. As always, the service provided by Aromabath has been outstanding. All the staff are warm, friendly and welcoming. They all offer solutions to problems and really know their stuff.

They kindly arranged appointments with Duravit and Toto in London so that we could go to their showrooms to view the bathroom suites, mirrors, toilets, etc.

They were quick to order the products that we chose and delivered everything well within our builders timescales.

Excellent communication at all times provided via phone, email and WhatsApp. First class service always.

Thank you Bobby, Will and the team.

October 5, 2020
Unprompted review
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Reply from Aromabath

Thank you for such a kind review Ravinder, very nice of you.
I'm glad you were pleased, always here to help. Enjoy your day. Regards, Will & the team.

Rated 5 out of 5 stars

Outstanding customer service

I recently moved house and renovated our bathroom, I was looking for a floating cabinet with style and something to give my bathroom that extra “wow” factor. After looking endlessly on line at different cabinets I came across Aroma baths (which I have to admit I was slightly skeptical about because most companies don’t use WhatsApp as a means of contact) however I decided to at least enquire. The guy Will who dealt with my request was absolutely amazing and very helpful. He was quick with responses as well as being informative and always went above & beyond to make sure I was satisfied with everything. He never pressured me into buying from his company, and he was already ready to help and be honest also in products that they had. I would 100% use their services again if ever I needed to get good quality products.

August 28, 2020
Unprompted review
Aromabath logo

Reply from Aromabath

Thank you for this very kind review Prisca, so glad you were happy with our service and products provided. Your bathroom looks lovely in the video sent. If you ever need anything in the future please do not hesitate to contact me. Regards, Will.

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