very quick and professional. This order went very smoothly and the goods were delivered very quickly. A previous order had to be cancelled, but even then the Array Ink people provided a full re... See more
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We needed a new cartidge for the new beer bottling and labelling line. The sales department and costumer support were of great help in making sure the order was processed quick and delivered to Sloven... See more
This is the second time I have ordered ink from Array Ink Europe. On both occasions they have processed the order immediately and correctly. Their service is fantastic!
The compatible ink cartridge was not recognized by the printer. After several emails requesting an RMA process we are still waiting for the cartridge to be collect by the carrier. A refund was promis... See more
Company replied
Company details
Information provided by various external sources
Buy genuine HP inkjet cartridges online for your industrial HP addressing printers. We also do RM approved Franking Inks. For more http://t.co/iykDxCr3W7
Contact info
19 Barnwell Business Park, Barnwell Drive, CB5 8UZ, Cambridge, United Kingdom
- 01223 240994
- sales@arrayink.com
- arrayink.com
4.2
Great
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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nothing happend 4 workdays after…
nothing happend 4 workdays after purchase, now send info, now reaction to my E-Mail. I think arrayink is out of business…
In the Morning we found a little package in the our garden. No tracking, no info, thrown in the garden from TNT: Not good but I have what I have paid for.
March 11, 2023
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No RMA and no refund
The compatible ink cartridge was not recognized by the printer.
After several emails requesting an RMA process we are still waiting for the cartridge to be collect by the carrier. A refund was promissed but never given.
July 26, 2022
Reply from Array Ink Europe
Thank you for your review of Array Ink Europe and sorry you weren't happy with the service that you received. Unfortunately the RMA process wasn't dealt with as quickly as we would've liked, now this has come to our attention we have refunded you for your order. We are always looking to improve our service so thank you for bringing this to our attention.
The Array Ink Europe Team
ARRIVED QUICKLY AND WELL
May 25, 2022
We have not received any goods
We have not received any goods. Paid express delivery!!! It has been 5 days from now.
May 4, 2022
Reply from Array Ink Europe
Hi Natasa,
Thank you for your review of Array Ink Europe Ltd, I'm very sorry that your order wasn't handled correctly, unfortunately your order was shipped economy rather than express.
We would be happy to offer you a refund on the difference of the shipping, if this is something you would like to discuss further, please feel free to contact our Sales Team - sales@arrayink.com. Apologies again for this mistake.
Maddy
Website was easy to use and order
Website was easy to use and order. Delivered on time and stock in perfect condition.
Will definitely be using Array again
February 22, 2022
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friendly and efficient
We needed a new cartidge for the new beer bottling and labelling line. The sales department and costumer support were of great help in making sure the order was processed quick and delivered to Slovenia the next day. Amazing job guys! Thank you!
November 22, 2021
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Professionalism and fast reaction.
Professionalism and fast reaction.
Thank you!
Pavlina Lambreva
Bultex 99 Ltd.
Bulgaria
March 15, 2021
Very helpful customer service.
March 5, 2021
Excellent service
Excellent service. Had a problem checking out on the online store but the staff was helpful and solved it quickly.
February 22, 2021
Consistent good service
I have dealt with Array for several years now and remain happy with a prompt and efficient service. With Brexit approaching I hope that customers in the Republic of Ireland will continue to enjoy such excellent service.
August 26, 2020
Unprompted review
Reply from Array Ink Europe
Hi Philip,
Thank you for your good review of Array Ink Europe and it's been a pleasure supplying to you over the years. We look forward to continue this level of service to you through and post-Brexit.
From,
Array Ink Europe Ltd.
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Very helpful and accommodating.
August 25, 2020
Unprompted review
Excellent service
Excellent service. Even when there was a problem people at ArrayLink did their best to solve it as fast as possible. Highly recommended.
June 15, 2020
Unprompted review
excellent job
June 15, 2020
Unprompted review
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